Red Roof Inn Mystic - New London

Red Roof Inn Mystic - New London

707 Colman Street Building A, New London, CT 06320
Room 127 - Photo 4
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About

3.5
#1 of 5 hotels in New London
3.9 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Red Roof Inn Mystic - New London is newly renovated and one of the best non-smoking budget hotels in New London, CT that is right off of I-95. We are also near Connecticut College, Harkness Memorial State Park and Mohegan Sun Casino. We offer our guests free Wi-Fi, a free expanded cable package featuring HBO, free coffee in the lobby and a guest coin laundry facility. Enjoy staying in one of our newly renovated rooms. Red Roof Inn Mystic - New London is a pet-friendly hotel.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Vending machine
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Wifi
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English

Location

707 Colman Street Building A, New London, CT 06320
504Reviews9Q+A100Room tips
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Detailed Reviews
Tim L wrote a review Aug 2023
4.0 of 5 bubbles
I wanted to visit Mystic without spending $200-400 per night, New London is 15 minutes from Mystic and I opted to go with Red Roof for three (3) nights, the price was right!! My Initial impression is that the place was a little sketchy, seems like some people stay there for longer terms, however I wanted a place to sleep and shower for a fair price that was close to Mystic, it all worked for me and my wife. We got the king non-smoking room, the sheets were a bit scratchy but we had four pillows, I also brought my own pillow just because that's what I do. The room was clean, the shower was good, the water was hot. Two towels were provided, one hand towel and one face cloth, just enough for the two of us. I requested two additional towels and they were delivered, so feel free to bring your own hand towel or something from home. The flooring was a floating floor, hard surface, it was dirty but I wore my own sandals....it's all good. There's really nothing in addition to the room, I mean there is not a lobby to sit in, or breakfast area, but if there was I probably wouldn't use it anyway. There are picnic tables, an ice machine, coin operated washer and dryer and soda's for purchase at the office. There's a tiny coffee maker in the room that I didn't notice until our 2nd night and there's a small fridge, great for leftovers. There are a number of restaurants available wherever you decide to go. In a nutshell, it's a place to sleep and shower at a fair price, if you're looking for luxury or amenities then you'll need to pay more for a better place to stay. I didn't think to take pictures until I was driving away, on my way out of town, so there's only two. If you want a fun way to spend a whole day, the Mystic Seaport Museum is well worth the price of admission!!!! The Argia Mystic Cruise was $150 for 2people (Weekend) and will sail rain or shine, so if you buy then you're committed rain or shine. Our favorite places to eat were Red 36 (lots of tables) and S&P Oyster Restaurant and Bar (You'll need reservations), both places provided good food and drinks.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you need a place to entertain kids or other people, then you're limited to a few picnic...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RediResponse Specialist, Marketing at Red Roof Inn Mystic - New London
Responded Aug 19, 2023
Dear Valued Guest, Thank you for taking the time to tell us about your stay at the Red Roof Inn Mystic - New London. We do appreciate your comments. It is pleasing to see that your room was clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback. We look forward to seeing you in your future travels. Sincerely, Abigail RediResponse Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
schenkelj wrote a review Jan 2024
New York City, New York
3.0 of 5 bubbles
When I entered the lobby upon arriving, there was no welcome bottle of water as other Red Roof Inns gave in the past. The staff member at the front desk was professional and I got my key card quickly to the room.

As it is cold outside, it was nice that the heat in the room was fine. The room was clean and the bed was comfortable. The shower had good water pressure.

This room, however, was supposed to be an ADA accessible superior king. Finding working outlets and usb ports was like a hidden treasure search. The Wi-Fi was also extremely spotty. There is no coffee in the lobby but the room had a coffee maker—not plugged in and I had to plug it into the plug from the nightstand where the alarm clock radio was.

The room, as I said before, was clean and comfortable. But there was shoddy workmanship throughout. Paint splattered unevenly to cover up something; again when I went to plug in a hearing device battery, the outlet almost came out of the wall. The outside could also use a makeover…..a bit dingy.

Overall a 3 because I slept well and the bed and shower were fine. But the hotel needs a good sprucing up.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Mystic - New London
Responded Jan 16, 2024
Dear shenkelj, Thank you for staying with us and for sharing your feedback. We are glad you liked our staff, services, and cleanliness. However, we apologize for the concerns you had with your room and we appreciate your patience. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for being our guest, and we look forward to hosting you again soon.
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Fabio W wrote a review Jun 2024
New London, Connecticut
4.0 of 5 bubbles
You get what you pay for. Rooms are always clean Everytime I stay at Red Roof. Ever since this place got re-done there new staff is amazing! Sumanth Sweeney is great, he is on top of any little concern or set back and works hard for people to enjoy there stay and accomodates guests as well as staff from what I've seen.
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Red Roof Inn Mystic - New London
Responded Jun 9, 2024
We appreciate your positive feedback regarding the cleanliness of our rooms and our dedicated staff, including Sumanth Sweeney. Our team strives to ensure all guests have a comfortable stay. Your kind words will be shared with our staff to motivate them further.
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Cindy T wrote a review Jan 2020
Southport, North Carolina
5.0 of 5 bubbles
The room was extremely clean. The beds and pillows were ultra comfortable, and the linens smelled so clean and fresh. You can tell that a great amount of care goes into cleaning and caring for the rooms. Friendly staff, too. We only stayed for one night, but I would definitely stay here again. Great location.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deepak V, General Manager at Red Roof Inn Mystic - New London
Responded Jan 2, 2020
Thanks for your kind words. We appreciate your mentioning the friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and hope to see you soon again.
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terminator33 wrote a review Aug 2020
Norwalk, Connecticut
2.0 of 5 bubbles
This used to be a clean and safe budget motel that I have stayed at many times over the last ten years. Upon my latest visit I was discouraged to see the place has now become a homeless shelter. People are obviously living there long term. One guy had his car up on blocks in the parking lot without tires and was working on it. Kids riding around on bikes all day long and playing in the parking lot. Residents sitting on folding chairs all day long outside their rooms with open doors and all their worldly possessions visible in their cluttered rooms. The atmosphere disturbed me. You can be a hotel that caters to overnight guests or you can be a homeless shelter, but you can't do both. If you want to stay across the parking lot from drug addicts and people who just got out of prison, then this is the place for you.
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Date of stay: August 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deepak Verma, General Manager at Red Roof Inn Mystic - New London
Responded Oct 17, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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cspecial2015 wrote a review Jul 2021
New Jersey
1.0 of 5 bubbles
End of June 2021

We thought the red roof had a standard and that we didn’t need to read the reviews,boy were we wrong. We arrived early evening to find that we only had two towels for 4 people and they couldn’t supply any more until the morning. When we walked in the room it stunk to high heaven of cigarette smoke. We unsuccessfully tried opening the door and then using the air conditioner to get some of the smell out but it didn’t change a thing. When choosing who gets what bed, We realized every pillow was thick and rock hard and extremely uncomfortable. But it was the smell that made us change rooms. The next room still smelled of smoke but not near as bad, so we decided to suffer through. Once we got settled in, I went out to my car, there were people at the bottom of the stairway smoking cigarettes seemed like a regular hang out. There were a lot of people coming out of the rooms looking around. It looked like a bad scene, probably selling drugs. When I had the back door open of my van, A man walked by, talking to himself. He walked behind me, too close for comfort as he peared into my car and checking me out. I felt very unsafe.
Please read the other reviews, they are very similar to mine here. And do yourself a favor and do not stay here!!!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gulshan Soni, General Manager at Red Roof Inn Mystic - New London
Responded Jul 5, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rayskorka wrote a review Jun 2023
Daytona Beach, Florida
+1
1.0 of 5 bubbles
I will not book this hotel again. First of all the rooms decor looks nothing like the pictures on this hotel's website. I booked a Superior King room, which is a king-size bed, mini-refrigerator, and microwave. When my wife and I checked in on a Wednesday, we saw that the lobby was under renovation. It reeked of paint. Upon going to our room, we noticed there was no microwave in the room, which I addressed with the front desk Thursday morning. A microwave was put in the room.

There was a bar on which to hang clothes but no hangars. I did not ask for any.

When we woke up Friday morning, there was a drip from the ceiling above onto the bathroom floor. I reported the leak to office and was told by the clerk, "No problem. I know what it is." Two men came within 5 minutes and looked at the bathroom floor. I pointed them to the ceiling where the drops originated and they said they would check in the unit upstairs. They came back 5 minutes later and said that they would have to go back in a half hour because the people upstairs were showering. We quickly showered, and by the time we left, the drip stopped. There was no further problem after that.

Late Friday night when we returned from our activities, we noticed that housekeeping left only two bath towels; no wash cloths, hand towels, or bath mat towel. I went to desk and to ask for the items and was told that there were none there. They gave out extras at the desk to other guests who asked for them. I asked that housekeeping have them here by 7:30 AM on Saturday but was told that housekeeping doesn’t come in until 9 AM. On Saturday we showered and made do with the two bath towels.

On Saturday morning, I also went to use the TV for the first time and it didn't work. I reported that to the front desk and reminded the clerk to tell housekeeping to give us the full complement of linens. That night when we returned, we had the proper amount of linens and the TV was working.

Lastly, for some strange reason, when the cold water was turned on in the sink or shower, it was very hot from the get-go. It took about 45 seconds for the water to get cold.

I know I will never rent at this Red Roof again.
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Date of stay: June 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: For what this hotel is, rates are expensive.l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RediResponse Specialist, Marketing at Red Roof Inn Mystic - New London
Responded Jun 30, 2023
Hello Rayskorka, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYSTIC - NEW LONDON. It's truly disheartening to hear that your experience didn't meet your expectations due to the many issues you had with our facility, from a leaking roof to a water temperature issue, along with the poor housekeeping service, among other highlighted concerns. Please know that this is not a level of service that we stand for and will be taken into consideration to make the necessary changes to ensure satisfaction. Sincerely, Recordo Rediresponse Specialist
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Samantha O wrote a review Jun 2021
2.0 of 5 bubbles
My boyfriend and I were going to Foxwoods and this was the closest place we could find ( kind of last minute). The pictures look decent so we thought "why not?". Upon arrival all the workers were smoking cigarettes outside of the check in lobby and were not professional what so ever. After getting to our room we noticed residents that were clearly on drugs hanging outside many of the rooms chain smoking cigarettes. Our room had scratch marks all over the doors and what looked like blood stains on the wall and yellow stains on the bed, nor did the wifi work we did not feel comfortable here at all and tried to find another hotel but they were all booked. If you are looking for some where cheap and not family friendly this is the place for you.
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Date of stay: June 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gulshan Soni, General Manager at Red Roof Inn Mystic - New London
Responded Jun 29, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siara-Jade M wrote a review Dec 2021
1.0 of 5 bubbles
I was given 4 different rooms that were ALL USED! Went 3 days without a single towel, blankets or bedsheets even though asking for them consistently. One of the rooms they tried to give me had sheet rock and plaster all over the floor. The place smells like fecal matter and vomit. It’s a disgrace and should honestly be condemned. And I was never compensated for what had happened during my stay.ZERO STARS
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Red Roof Inn Mystic - New London
Responded Dec 21, 2021
Dear siarajadem, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest servicesespecially with the condition of the hotel and the cleanliness during your most recent stay with us. Steps shall be taken to make sure we do not repeat these concerns. We are grateful for all feedback that helps us adapt as we are dedicated to maintaining a dependable travel experience for our guests. We appreciate your patience, and we hope you will choose us again for the seamless stay you deserve.
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Melina wrote a review Oct 2020
2.0 of 5 bubbles
This hotel is ill maintained. The security latch on my door was broken, the smoke detector missing, bugs in the room and tissue blocking the peephole. This hotel attracts a seedy crowd and I felt unsafe staying here.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deepak Verma, General Manager at Red Roof Inn Mystic - New London
Responded Oct 17, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
takemeawaynow2016 asked a question Mar 2017
Nashville, Tennessee57 contributions17 helpful votes
Hello! How close is the property to the beach?
Answer from Deepak V
New London, Connecticut1 contribution1 helpful vote
Very close. Only 5 minutes
Mar-li Cathryn P asked a question Jan 2017
Ossining, New York14 contributions2 helpful votes
Does this place have a meeting or conference room
Answer from Paradise535002
2 contributions
Yes they do have
Answer from greenham01
San Jose, California624 contributions244 helpful votes
They have coffee Mc in the room n at the front desk. There is a d donuts within driving distance, probably no more than a couple miles away, "around the corner".
Lisa S asked a question May 2016
Worcester, Massachusetts6 contributions8 helpful votes
What it's price of room with king size bed?
Answer from shersacchetti
Watertown, Massachusetts6 contributions2 helpful votes
I was able to get my AAA discount. I paid $80 for a Saturday night in March.
Alexandra F asked a question Mar 2016
Philadelphia, Pennsylvania
What is the check-in age?
Answer from Redcaddy2014
Lehigh Valley, Pennsylvania163 contributions46 helpful votes
21 years old.
Voyage36493047523 wrote a tip Jul 11
1 contribution
5.0 of 5 bubbles
"The best way is to book online, makes it a lot easier for them and yourself as well. Plus you will save money booking ahead of time "
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Vacation37019869848 wrote a tip Jul 7
2 contributions
1.0 of 5 bubbles
"Don't stay there. "
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Scott V wrote a tip Jun 2024
11 contributions
5.0 of 5 bubbles
"The room have good AC."
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Alma wrote a tip Jun 2024
Prescott Valley, Arizona31 contributions
1.0 of 5 bubbles
"I found this hotel to be the only disappointment on the trip There are many inconveniences to this hotel"
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GoPlaces66609254247 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Love it here no complaints! "
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Not the right property for you?
There are more places to choose from in the New London area.
PRICE RANGE
C$112 - C$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn mystic - new london hotel new london, red roof inn new london, new london red roof inn
LOCATION
United StatesConnecticutMystic CountryNew London
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Red Roof Inn Mystic - New London - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Red Roof Inn Mystic - New London
Which popular attractions are close to Red Roof Inn Mystic - New London?
Nearby attractions include Coast Guard Academy (1.1 km), Crown Billiards (0.1 km), and Burlington (0.2 km).
What are some of the property amenities at Red Roof Inn Mystic - New London?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Red Roof Inn Mystic - New London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Red Roof Inn Mystic - New London?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Mystic - New London?
Conveniently located restaurants include Illianos Real Italian Pizzeria, Texas Roadhouse, and Pizzarama Drive-In.
Are pets allowed at Red Roof Inn Mystic - New London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Red Roof Inn Mystic - New London?
Many travellers enjoy visiting Fort Trumbull State Park (3.2 km), Thames River Heritage Park (2.6 km), and Nathan Hale Schoolhouse (2.4 km).
Is Red Roof Inn Mystic - New London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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