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All reviews la luna breakfast buffet rooms are large bank street hotel restaurant train station walk around visiting mystic clean hotel hotel staff indoor pool pleasant stay stayed here for one night friday night bed was very comfortable staff was friendly we've stayed
I really wanted to like this hotel. It is reasonably priced, offers a shuttle to and from Mohegan Sun on weekends, and is in a quiet area.
The room is large, has a good layout and seemed clean enough. Went to get in bed and...More
After spending a few days in a very touristy area we were looking to end our vacation in a less touristy place. The hotel fits the bill perfectly. The lobby is big and bright. The staff was very helpful. The hotel has a washer and...More
We checked in and left after being given a shoddy king room with sagging bed. Hallway Carpet disgusting too. The room might have been tolerable but discussion in lobby re an errant, drunken guest roaming halls the previous night made us shudder and find another...More
Hotel in an unremarkable Holiday Inn Express. It has an excellent downtown location if you are taking a ferry out of New London. The rooms have no views. There are a number of new "in" eateries near the Hygenic Art complex between Bank and Eugene...More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded November 4, 2018
Thanks for your candid feedback! I appreciate you highlighting the ideal location of our hotel to downtown. I know you prefer a room with a view, and I'm sorry for the letdown. Our staff will do their best to make your next visit...More
This place was not bad when we went. We took the kids to the pool and they definitely enjoyed it. I believe it was Sheryll who made the customer service experience here amazing. She is an asset to this company and hotel. I love the...More
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, two blocks from the Amtrak …MoreStation, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well appointed guestrooms, including 4 deluxe suites. Rooms are available with complimentary high speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. We have our Lobby Cafe for up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or aprivate dinners. Enjoy our indoor heated pool and fitness center. O's Bar & Grille Restaurant and Lounge serves breakfast, lunch and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. The Holiday Inn-New London offers evening shuttle service available to the Mohegan Sun Casino on Friday and Saturday evenings at a minimum cost of $15.00 round trip per person. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG. Less
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Response from oncearoundtwice | Reviewed this property |
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l... More
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l o w ~ .. Did not use restaurant , but it did seem to be quiet full during our stay. 5th floor for us so it was pretty quiet. It is conveniently located to area events and attractions does not charge for parking and the staff is friendly .