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We had two rooms on the first floor with our dog recently. Very clean, hospitable, and a great overnight stop when taking the New London ferry with a pet. Breakfast was fine and the beds very comfy. Thank you!
After reading several reviews, and my first contact with the hotel, I was convinced that this was not the place to stay. Some of the reviews said that the hotel was dirty, under construction and noisy. My telephone call to the reservation desk ended with...More
Thank Susan S
Response from Brenda B, General Manager at Holiday Inn New London - Mystic AreaResponded 24 July 2017
Thank you for staying with us. I'm glad you were pleasantly surprised with you accommodations. Please be our guest again soon.
There was little help in the evening time. Only one worker, who was very nice but over worked. My room was not cleaned when we returned for the day. nobody from house keeping was there. The only person available was the man at the desk,...More
1 Thank Teresa Z
Response from Brenda B, General Manager at Holiday Inn New London - Mystic AreaResponded 1 week ago
Dear Teresa Z,
Thank you for your recent stay with us. We're sorry you experienced housekeeping issues during your stay and was not pleased with the discount you were given. We do appreciate you sharing your feedback and will make sure that your experience does...More
This property is a solid choice for anyone staying in the New London area. It's safe, clean and has all the amenities needed for a positive hotel experience. It is a Holiday Inn not a boutique or luxury property. It is a canned experience, but...More
Response from Brenda B, General Manager at Holiday Inn New London - Mystic AreaResponded 2 weeks ago
Thank you for staying with us. We're glad you had a good stay. Please stay with us again soon.
Generally, this hotel was nice. It appeared to have recently been upgraded. But certain aspects were ignored and stood out. For instance, the window treatments were old, stained and torn. The hallways and elevators smelled, were dirty and showed their age. Yet, the carpeting, bathrooms,...More
Additional Information about Holiday Inn New London - Mystic Area
Address: 35 Governor Winthrop Blvd, New London, CT 06320
Location: United States > Connecticut > New London
Price Range:US$113 - US$292 (Based on Average Rates for a Standard Room)
Hotel Class: 3.5 star
Number of rooms: 120
Awards & Recognition
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$113 - US$292 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from oncearoundtwice | Reviewed this property |
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l... More
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l o w ~ .. Did not use restaurant , but it did seem to be quiet full during our stay. 5th floor for us so it was pretty quiet. It is conveniently located to area events and attractions does not charge for parking and the staff is friendly .