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Clarion Inn

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Clarion Inn
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246 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Reviewed 4 weeks ago

The front desk staff Cathy (Catherine) was extremely unprofessional and made the check in process beyond diasterous. First, she could not locate our reservations for 2 nights. One night was booked by a new trainee via the telephone the reservation could not be located and the rate was incorrect. (We understand errors occur but professional resolution was not displayed, but...

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Helpful?
1Thank Elton Alicia T
Gulshan S, Guest Relations Manager at Clarion Inn, responded to this review

Sorry for the inconveniences. We can not honor you weekday rate on weekends. You booked wrong date and you want us to honor weekday rate on such a busy weekend.

Whittier, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 May 2016

I stayed for 2 nights and I can honestly say this is one of the best hotel experiences I've had. The staff was super friendly and helpful. I asked them for some advice on places to eat nearby and they gave me tons of great options. The breakfast was good, and the rooms were spacious and clean. I asked for...

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Helpful?
Thank jchani94
About Hotel's Favourite Review
Mike C, General Manager at Clarion Inn, responded to this review

Thank you so much for reviewing your recent stay with us. I am so happy to hear that you enjoyed your visit, and I will definitely pass along the kind word to the rest of the staff. We look forward to seeing you again on your next trip to town.

Reviewed 13 February 2017

Hotel was really good> Outside building looking outdated but inside rooms are very good and upgraded we would like to stay again. Staff was very nice and good.Breakfast is really very nice and we love our stay and we will come back again

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Helpful?
1Thank christina f
Gulshan S, Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 26 January 2017 via mobile

It was truly one of the best experiences I've had staying here. The staff was insanely friendly and the rooms were super clean and comfortable- for a dirt cheap price. So happy I booked my stay here!!!

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Helpful?
Thank Sanya A
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 25 January 2017 via mobile

Me and my friends stayed at the hotel for couple nights. The rooms were very clean and everything was up to date. The hotel staff was very friendly and helpful as well. We were also helped with the knowledge of the surrounding areas we could visit and we had a very pleasant stay as well. I would definitely recommend this...

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Helpful?
Thank Dhruvin V
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 25 January 2017

Staff was very kind and made the process of checking in and checking out very smooth. Room was very clean and the free breakfast was really good as well. I will most definitely be staying here again!!

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Helpful?
Thank Apsara T
Pittsburgh, Pennsylvania
Reviewed 25 January 2017 via mobile

I had a phenomenal tome here with them treated me exactly the way i would like to be treated. They had many things for my family and i to do to visit many places around the area. The customer service was very respectable and friendly. It felt like i was at home. The rooms were very clean and very responsive...

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Helpful?
Thank andrewalazar87
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

White House, Tennessee
Reviewed 25 January 2017

I really enjoyed my stay, the rooms were spacious and clean! Breakfast was great as well. I had to visit friends in Foxwoods, very easy and close by! Staff was very helpful and knowledgable, one of the best hotels ever!

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Helpful?
Thank annmarie263
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

New Brunswick, New Jersey
Reviewed 19 January 2017

I've stayed at 3 different hotels in the New London area over the years and the Clarion Inn is by far my most favorite. Staff was friendly. Nice and clean rooms. Free breakfast was good. Good location off I-95.

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Helpful?
Thank sebastian812017
Gulshan S, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

New York City, New York
Reviewed 12 January 2017

We stay over there for four night. Bar staff and restaurant food is really good. Staff is very helpful. Rooms are clean easy access to Casino love this please They help us lot in accommodating our needs.

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Helpful?
1Thank meenav123
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Clarion Inn New London/Mystic is nestled in the heart of Mystic Country, conveniently off I-95. Take a stroll back in time and enjoy the charm of historic Mystic Seaport and Olde Mistick Village or enjoy a slice of heaven at Mystic Pizza in beautiful downtown Mystic, CT. Take your family exploring at one of the most diverse aquariums in the nation, the Mystic Aquarium & Institute for Exploration. Try your luck or take in a concert at Mohegan Sun Casino, MGM Grand Casino, or Foxwood's Resort Casino, the largest casinos in New England. If shopping excites you, the Clarion Inn New London/Mystic hotel is just a short drive from Connecticut's premium outlet malls. Both Tanger Outlets and Clinton Crossing Premium Outlets offer great deals for the bargain hunter. The hotel is also convenient to Southeastern Connecticut's corporate and government centers including Electric Boat, Millstone/Dominion, CT Naval Submarine Base, Sonalysts Studios, Hellier, Ortronics and Pfizer. The Clarion Inn New London/Mystic offers what you need to stay connected during your stay in the Mystic region with free calls within the Continental US and free high-speed Internet access. After your busy day in Southeastern Connecticut, stay on track in our hotel's fitness center then relax and unwind in our heated indoor pool. Make the Clarion Inn New London/Mystic your hotel of choice, the next time you visit the Southeastern CT area. ... more   less 

Additional Information about Clarion Inn

Address: 269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
Region: United States > Connecticut > New London
Price Range: $88 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Clarion New London Hotel New London
Holiday Inn New London
New London Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn staff and other travellers.
3 questions
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2 months ago

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Questions? Get answers from Clarion Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try this hotel”
 of 5 bubbles christinaf604, 13 Feb 2017 | Read review
“Double Beds”
 of 5 bubbles meenav123, 12 Jan 2017 | Read review
“It has easy on/off access to the highway.”
 of 5 bubbles NewEnglandBred78, 20 Dec 2016 | Read review
“Do not go to this hotel!!!!”
 of 5 bubbles GenevaRodriguez, 22 Aug 2016 | Read review
“Second floor seemed pretty quiet....we never actually saw another person on the second floor”
 of 5 bubbles Patnmel, 30 Jul 2016 | Read review
5 of 5