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Clarion Inn

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248 Reviews from our TripAdvisor Community

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Showing 248: English reviews
New Brunswick, New Jersey
Reviewed 19 January 2017

I've stayed at 3 different hotels in the New London area over the years and the Clarion Inn is by far my most favorite. Staff was friendly. Nice and clean rooms. Free breakfast was good. Good location off I-95.

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Helpful?
Thank sebastian812017
Gulshan S, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

New York City, New York
Reviewed 12 January 2017

We stay over there for four night. Bar staff and restaurant food is really good. Staff is very helpful. Rooms are clean easy access to Casino love this please They help us lot in accommodating our needs.

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Helpful?
1Thank meenav123
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Idaho Falls, Idaho
Reviewed 20 December 2016

I booked three rooms for my family and I while we were in town to attend a memorial service. Front the moment we checked in, I gathered that this place was not going to be as good as the Property pictures showed. The front desk agent was wearing street clothes, no uniform what so ever. There might have been a...

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Helpful?
Thank NewEnglandBred78
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Washington DC, District of Columbia
Reviewed 4 December 2016 via mobile

Management appears to be trying to keep up an older property and is very accommodating of large groups. Don't leave valuables unsecured in room. I plan on booking elsewhere next time. Parking was plentiful.

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Helpful?
Thank auntcole
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 4 December 2016

Very run down, has gone down hill in the last year. The reason we returned was the shuttle service to the casino. They took that away. There is nothing else here that was positive, unless you like the strong smell of pot in the evening. Won't be returning.

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Helpful?
Thank Katie K
Gulshan S, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Middletown, New York
Reviewed 13 November 2016 via mobile

This is definitely not a typical Clarion. We suggested it to the couple we were with and how embracing that was. The pillow top mattress was flat and hard. The hotel/motel is very aged. Although there is some new features still gross in the room. Right in front of the toilet was sticky. The breakfast was a joke. They ran...

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Helpful?
Thank JohnandAnnMarie
Royal Oak, Michigan, United States
Reviewed 26 October 2016

In all fairness, as a business traveler I usually stay at lower end Marriotts and Hiltons - i.e. Fairfield Inn/Hampton Inn, but there was nothing available in this location so I thought I'd give Clarion a try. I noticed they've done a lot of campaigning to promote the Choice Hotel Group and thought I'd give them a shot. The young...

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Helpful?
Thank Lisa P
Rock Hill, South Carolina
Reviewed 25 October 2016

We checked in to the hotel and was given a room where the sheets did not appear to have been changed. We pulled the sheets back to look for bed-bugs (didn't find any), but we did find black lint from someone's sock, leg hair, and flakes of dry skin. We requested another room, so we moved two doors down. We...

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1Thank Brazil99
Reviewed 23 October 2016 via mobile

I chose this hotel because of its convenient location right off the highway which is exactly what we were looking for. We really just stayed for a quick overnight before we were on our way again so place worked well. Room is what was expected for this type of hotel...basic, clean, and morning breakfast option before we hit road again.

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Helpful?
Thank GoGirlee
Weston, Florida
Reviewed 3 October 2016

This hotel is located right off the highway. The rooms weren't bad except for the bathroom where my feet swung when I sat on the toilet and the sink came to my hips. We had a king bed which was comfortable and the room was clean. Towels were touch and go, some ratty some not bad. The outside and lobby...

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Helpful?
Thank Amy W

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Clarion Inn New London/Mystic is nestled in the heart of Mystic Country, conveniently off I-95. Take a stroll back in time and enjoy the charm of historic Mystic Seaport and Olde Mistick Village or enjoy a slice of heaven at Mystic Pizza in beautiful downtown Mystic, CT. Take your family exploring at one of the most diverse aquariums in the nation, the Mystic Aquarium & Institute for Exploration. Try your luck or take in a concert at Mohegan Sun Casino, MGM Grand Casino, or Foxwood's Resort Casino, the largest casinos in New England. If shopping excites you, the Clarion Inn New London/Mystic hotel is just a short drive from Connecticut's premium outlet malls. Both Tanger Outlets and Clinton Crossing Premium Outlets offer great deals for the bargain hunter. The hotel is also convenient to Southeastern Connecticut's corporate and government centers including Electric Boat, Millstone/Dominion, CT Naval Submarine Base, Sonalysts Studios, Hellier, Ortronics and Pfizer. The Clarion Inn New London/Mystic offers what you need to stay connected during your stay in the Mystic region with free calls within the Continental US and free high-speed Internet access. After your busy day in Southeastern Connecticut, stay on track in our hotel's fitness center then relax and unwind in our heated indoor pool. Make the Clarion Inn New London/Mystic your hotel of choice, the next time you visit the Southeastern CT area. ... more   less 

Additional Information about Clarion Inn

Address: 269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
Region: United States > Connecticut > New London
Price Range: $102 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 136
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Also Known As:
Clarion New London Hotel New London
Holiday Inn New London
New London Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn staff and other travellers.
3 questions
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2 months ago

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Questions? Get answers from Clarion Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try this hotel”
christinaf604, 13 Feb 2017 | Read review
“Double Beds”
meenav123, 12 Jan 2017 | Read review
“It has easy on/off access to the highway.”
NewEnglandBred78, 20 Dec 2016 | Read review
“Do not go to this hotel!!!!”
GenevaRodriguez, 22 Aug 2016 | Read review
“Second floor seemed pretty quiet....we never actually saw another person on the second floor”
Patnmel, 30 Jul 2016 | Read review
5 of 5