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Summerstrand Hotel

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Summerstrand Hotel
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122 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Port Elizabeth
1 review
Reviewed 26 September 2016

Room and halls were not first class but doable. Room safe, bathroom shower water not consistent temperature, poor quality furniture (drawers not functional). Food was very good. Service was OK. Employees VERY nice and polite.

Review collected in partnership with this hotel

Helpful?
Thank victorinebm
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I apologize for any problems you experienced during your stay with us - if you wouldn't mind sending me a mail with your details to Nicolette@hotsummer.co.za I would like to look into the maintenance problems you experienced. I am pleased that you enjoyed your meals with us and that you... More 

Port Elizabeth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

The hotel is well located on the beach front and easyy to find. It is pleasing that there are renovations taking place hopefully to give the hotel a modern look. I also believe that you should give the rooms a bit of spark to lighten them up.

Review collected in partnership with this hotel

Helpful?
1 Thank mkm660
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am pleased that you enjoyed your stay with us - we are very excited about the renovations taking place at the hotel. Be sure to keep an eye on our social media platforms to keep up to date with the progress. We look forward to welcoming you back to... More 

San Sebastian - Donostia, Spain
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 September 2016

the place is under refurbishment work so I guess the old fashioned style will change soon. The hotel is perfectly located to go to uni and beach. The breakfast surprised me very possitibely. The staff is very friendly and attentive.

Review collected in partnership with this hotel

Helpful?
Thank fitxifitxi
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for your review of our property. I am pleased that you enjoyed your stay with us - we agree with you that we have the perfect location for either a business or leisure visit to the city of Nelson Mandela Bay. We are currently in the process of a refurbishment so be sure to keep an eye on... More 

1 review
Reviewed 7 September 2016

I had asked for one of the "refurbished rooms" - whilst the carpet and bedside lamps were new, there was not much special about the room. Ordered dinner from room service which arrived an hour late and the order was wrong. Could not find hairdryer and was told it was in the drawer. No hairdryer was found so reception delivered... More 

Helpful?
Thank Gisele E
Johannesburg, South Africa
1 review
Reviewed 1 September 2016

Toilet and bed sheets were dirty and there was no toilet paper when we arrived the room and there was rubbish on my dust bin when i checked in. Very reappointed from what you see on the pictures on the internet.

Review collected in partnership with this hotel

Helpful?
Thank 953basild
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our property. I would like to apologize for the problems you experienced during your recent stay with us. If you could please send me an e-mail to Nicolette@hotsummer.co.za I would like to investigate the problems you experienced. Kind Regards The Summerstrand Team More 

Travellers are raving about these Summerstrand hotels

Port Elizabeth
Level Contributor
3 reviews
3 hotel reviews
Reviewed 30 August 2016

Your rooms are good and spacious enough. I enjoyed your breakfast buffet. My family and I are taking their hats off for your service and value form money. Keep it up! The facilities are good and the location next to the sea is perfect.

Review collected in partnership with this hotel

Helpful?
Thank 857szc
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our property. We are so pleased that you enjoyed your stay with us. I will definitely pass your amazing comments onto our team. We look forward to welcoming you back to the Summerstrand Hotel in the near future. Kind Regards The Summerstrand Team More 

Port Elizabeth, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2016

I had another pleasant stay at Summerstrand Hotel. The friendly service received made up for the temporary inconvenience caused by renovations. I like the fact that the hotel is in a quiet spot for a good rest and productive meetings .

Review collected in partnership with this hotel

Helpful?
Thank Sivu2410
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am so pleased that you enjoyed your stay with us - we are so exciting about the changes happening in the hotel and look forward to welcoming you back in the near future so that you can experience all the refurbishments. Kind Regards The Summerstrand Team More 

Port Elizabeth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

The overall stay at the hotel was exceptionally pleasant. Every staff member without exception was service oriented and the attitude of the staff from the cleaners to management was warm, friendly and helpful. This was so refreshing!! The quality of the food at breakfast and the workshop lunch was exceptional. Congratulations to Chef. I look forward to seeing the refurbishments... More 

Review collected in partnership with this hotel

Helpful?
1 Thank PennyGottllieb
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am so pleased that you enjoyed your stay with us - thank you for your very kind comments, I will definitely pass them on to the rest of our team. We look forward to seeing you again in the near future. Kind Regards The Summerstrand Team More 

Cape Town, South Africa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

The renovations are looking amazing! Loved my stay and thank you to the staff for their attention to detail in making my stay very comfortable. Humphrey and Lunga are assets to the team that were exceptionally helpful. Thank you.

Review collected in partnership with this hotel

Helpful?
Thank Cheryl_Schmidt
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. We are so pleased that you enjoyed your stay with us - we can't wait to share the final product of the refurbishment with all of our guests. I will definitely pass your kind comments onto our team. We look forward to welcoming you back to the hotel in the... More 

Port Elizabeth
1 review
Reviewed 15 August 2016

Well I must say that it was a fruitful stay where the room service came in expected time, and the bedding/sheets were very clean. All was great I must say, only one requirement for me - it is for them to build a swimming pool. Generous regards, Bongo

Review collected in partnership with this hotel

Helpful?
Thank bongob451
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Dear Bongo, Thank you so much for taking the time to review our property. I am so glad that you had a good stay with us. We do have a stunning swimming pool in the garden area of the hotel which is really relaxing. We look forward to seeing you again soon. Kind Regards The Summerstrand Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Satis Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Summerstrand Hotel is situated directly across from one of Port Elizabeth's most pristine, eco friendly beaches and directly adjacent to the Humewood Golf Course. Enjoy a sumptuous Breakfast Buffet before starting your day or relax after a long day of work or play with a cocktail in the lounge, before having a delectable dinner Buffet in Satis Restaurant. Our Bar is the perfect place for a night cap. Our Bedrooms either have views over Algoa Bay, the Humewood Golf Course or our pool and landscaped gardens. We offer complimentary wireless connectivity throughout the entire hotel for your convenience. ... more   less 

Additional Information about Summerstrand Hotel

Address: Marine Drive, Summerstrand, Port Elizabeth 6000, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $86 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summerstrand Hotel 3*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from Summerstrand Hotel staff and other travellers.
2 questions
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Questions? Get answers from Summerstrand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are unable to answer as this was the first occasion we stayed.”
 of 5 bubbles LordBarryK, 18 Oct 2016 | Read review
“floors on top floor are safer”
 of 5 bubbles LLCLars, 10 Mar 2016 | Read review
“rooms on the northern side have a better view of the sea”
 of 5 bubbles 399itumeleng, 19 Nov 2015 | Read review
“Double room we had was great”
 of 5 bubbles 444keith, 6 Jun 2015 | Read review
“Sea facing room”
 of 5 bubbles 84gisellem, 15 Jan 2015 | Read review
5 of 5
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