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DoubleTree by Hilton Hotel Norwalk

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Traveller (80)
Room & Suite (48)
Dining (12)
Ratings and reviews
  • Excellent37%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“double tree”(49 reviews)
“cookies”(98 reviews)
“off the highway”(12 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Start your stay at our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes...
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
789 Connecticut Ave, Norwalk, CT 06854-1615
Hotel website
21.7 km to Westchester County Airport
10 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)
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988 results
Traveller rating
348
290
184
104
62
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LanguageEnglish
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348
290
184
104
62
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All reviewsdouble treecookiesoff the highwayeasy accessbreakfast buffetfront desk staffconvenient locationindoor pooltrain stationbusiness tripbed was very comfortablecostcoweddingeventaquariumshuttlenyc
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1 - 5 of 988 reviews
Reviewed 4 days ago

The stay wasn't bad, but the quality of the hotel is not inline with other Double Tree hotels I've stayed in. It feels like it's stuck in the 80's. I chose this hotel because of my Hilton Honors status only. Not the best decision.

Review collected in partnership with DoubleTree by Hilton
1  Thank Shawanna B
Hotel's Favourite
Reviewed June 10, 2018

On the way home from New York, I made a last-minute reservation here, and I am very glad I did. It was a terrific stay at a great hotel. The front desk person checking me in greeted me with a smile, and a delicious cookie....More

Thank BlueGold75
Reviewed 5 days ago

Clean, efficient, business oriented hotel somewhat in the middle of nowhere. Which, let's be honest, is located in a state that is somewhat in the middle of nowhere. :-) If you happen to find yourself in this neck of the woods, this isn't a bad...More

Review collected in partnership with DoubleTree by Hilton
Thank CoolGeek2013
Reviewed 6 days ago via mobile

We were greeted in the lobby by the smell of cigarette smoke from the bar. The credit card we presented at check in was never changed and the wrong card was charged. Decor was from the late 80s. The fire alarm malfunction caused us to...More

1  Thank DeronNAustim
Response from Michael G, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 days ago

Thank you for your comments regarding your stay with us. We truly apologize for the issues you experienced with the fire alarm. Please know that we take your comments very seriously and we will work on correcting any defects that affected your time with us!...More

Reviewed 1 week ago via mobile

Staff is great and eager to please especially the weekend bartender Melia I think her name was. Other than that the hotel is old. Rooms were clean, public space kind of sloppy. The pool area was a dump though. Dirty pool floor with clumps of...More

Thank David M
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$124 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$124 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (80)
Room & Suite (48)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
pennysaeger
July 20, 2017|
AnswerShow all 3 answers
Response from Ted M | Property representative |
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0
Votes
Diana K
November 15, 2016|
AnswerShow all 2 answers
Response from Emily K | Reviewed this property |
There is a pool in this hotel. However, I trust there are places for pampering nearby, depends on the service(s) you require. There are a quite a lot of small boutiques and store of different types within walking distance... More
1
Vote
noelleb
June 13, 2016|
Answer
Response from SCJFL | Reviewed this property |
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1
Vote
Room Tips
"Great venue rooms, highly recommended"
Read review
"Ask for higher floor and request Connecticut Ave side vs Freeway Side"
Read review
"Gym is in the "basement""
Read review
"Helpful staff for all room needs"
Read review
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