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Holiday Inn Norwich

332 reviews
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Traveller (40)
Room & Suite (33)
Dining (10)
Overview
  • Excellent34%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible10%
Travellers talk about
“mohegan sun”(102 reviews)
“free shuttle”(27 reviews)
“sports bar”(22 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Feb 5Feb 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (332)Write a Review
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Show reviews that mention
All reviewsmohegan sunfree shuttlesports barhotel restaurantthe shuttle driveroff the highwaynext morningcoffee makerbeds were very comfortablea nice place to staythe room was nicefront desk staffattending a concertcasinomicrowavesharonproximity
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111 - 115 of 331 reviews
Reviewed 30 May 2015 via mobile

Solid 4 star hotel. Gave it 5 because it's better than its current 3.5. Clean, has a bar, no front desk issues. Free coffee in the morning, pretty sure it's pay for breakfast. I did not use any of the shuttles but good for a...More

Thank Redig
Response from Brian D, General Manager at Holiday Inn NorwichResponded 31 May 2015

Wow it's always nice to hear that we met your expectations. Next time you’re in town you should try Scorzz Sports Bar & Grill the food is great we serve fresh beef hand cut French fries and all our sauces are homemade. We are known...More

Reviewed 26 May 2015

We stayed here when the Who were playing at Mohegan Sun. I have stayed at Mohegan Sun 4 times before this trip and I will return to this Holiday Inn from now on. The shuttle bus was efficient, the restaurant/ cocktail lounge was very good....More

Thank Daniel C
Response from Brian D, General Manager at Holiday Inn NorwichResponded 27 May 2015

The Who, I heard that they put on a GREAT show this weekend. We are happy that we could be apart of your most enjoyable evening. My team members and I look forward to your next visit.

Reviewed 26 May 2015

We stayed here the other day to go to a concert at the Mohegan Sun. Check in was quick, but waiting to sign up for the shuttle took awhile waiting for people to make up thier minds. The room was nice, but had a small...More

Thank Rob J
Response from Brian D, General Manager at Holiday Inn NorwichResponded 27 May 2015

Thank you for your comments. We strive to give the best service to our guests at all times. It's nice to know that we added to your great night out. We look forward to your next visit.

Reviewed 19 May 2015

My husband & I just got back form our 1st wedding anniversary and stayed here and got the Mohegan Sun package.. included room for two nights, complimentary drinks for 2, $15 coupon to use at their bar/grill Scorzz. Also breakfast for 2 each morning of...More

Thank Rwpklp2014
Response from Brian D, General Manager at Holiday Inn NorwichResponded 27 May 2015

Thank you for the GREAT comments. Jeffery and Sharon are two great team members that we have at the hotel, they are always willing to go the extra mile. I will be sharing your comments with them as well as the rest of our team....More

Reviewed 14 May 2015

My rating is related to the poor experience I had with their shuttle for Mohegan Sun. When I checked in and said I planned on using the hotel shuttle to/from Mohegan Sun, the front desk clerk, JESSE, asked me for my cellphone number and I...More

1  Thank knight_w_o_armor
Response from Brian D, General Manager at Holiday Inn NorwichResponded 27 May 2015

Thank you for your comments. The taxi should have been booked for you. I have corrected the issue with Jesse. I truly apologize for your inconvenience and hope you will give us another try when you are in the area.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$103 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (33)
Dining (10)
Pool & Beach (2)
Hotel & Grounds (47)
Business Centre & Event Rooms (10)
Bathroom (8)
Questions & Answers
Ask a question
Cheryl M
11 November 2017|
Answer
Response from Onil V | Property representative |
Hello Cheryl, The Shuttle ride between the Holiday Inn and Mohegan Sun Casino about 8-10 minutes one way. Shuttle Operation Times Sun - Thurs 4:00 PM - 11:15 PM Fri - Sat 1:00 PM - 2:15 PM Shuttle leave at the... More
0
Votes
biged
24 November 2016|
Answer
Response from Onil V | Property representative |
We have an indoor heated pool, hot tub not included. Shuttle Service is complimentary and run on two different set schedules. Please call the hotel for more information or check out our website for the schedule.
0
Votes
Room Tips
"Upgrade to balcony"
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"Do not book on the first floor facing the front (loud). Get a higher floor on the back of the building."
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"Don't bother, get a room some where else."
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"There's a Hampton Inn across the street as of May 2017. Stay there."
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