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All reviewswafflesfront deskbreakfast roomdouble kingbreakfast staffincluded breakfastrooms were very cleannice poolexercise roomnice breakfaststayed here for one nightwe've stayedoff the highwayjimmyleicerealmicrowave
This hotel was perfectly adequate for our visit and had everything we needed. The beds were comfy, rooms spacious, good breakfast, helpful staff, nice pool and a really handy laundry facility too. Thank you all for a comfortable stay. if you stay here, just note...More
Thank Steve B
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 3 weeks ago
Steve, Thank you very much for taking a moment to review the Quality Inn Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and...More
Beautiful hotel in great location. The staff very helpful and professional (Jimmy). The restaurant with good quality food. I highly recommend it. The bed was extremely comfortable. We want to come back.More
Thank Santiago R
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 4 weeks ago
Thank you so very much for sharing your experience on Trip Advisor. The staff works very hard and yes, Jimmy does go that extra mile for sure and I know that he will be very happy to see that he was recognized for the hard...More
Good stay as always,
Friendly and helpful staff, nice comfy restaurant on site, clear and well kept pool.
As always a good place to stop off the road when working in the region.
I did not care for the new coffee machine in the breakfast...More
Thank Robert E
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 15 February 2018
Hi Robert - Thank you for your continued patronage and for writing this review for all the future guests to see. We all appreciate your kind words. We still have our coffee machine in the kitchen, please ask the server next time to brew you...More
I had a great stay here. Highly recommend. The location was very convenient to highway and area attractions. The young lady at the front desk was very friendly and professional. Breakfast was great and had a variety of food to select from- both hot and...More
Thank Andrea H
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 13 February 2018
Thank you for staying with us. We are delighted to read how pleased you were with our clean, spacious accommodations. It is also wonderful to hear about the friendly and professional service our team provided to you. It is our pleasure to serve...More
I was very pleased with this hotel. Jimmy at the front desk was very courteous, professional, and very informative on places to go and things to do in the area. Rooms were very clean, large, and very accommodating. My daughter loved the indoor pool, and...More
Response from Joe A, General Manager at Quality Inn Old Saybrook - WestbrookResponded 8 February 2018
Thank you so much for sharing your fantastic experiences with the TripAdvisor community! We're grateful for your compliments to our staff (Especially Jimmy & Linda) for the great service you received during your stay.Glad your daughter enjoyed the pool. We really appreciate your nice comments...More