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We had a great overnight stay at this Quality Inn. All I can say is they have a QUALITY staff!! I was greeted a check in with a friendly smile and amazing generosity. The night before we had stayed at a hotel that didn't have...More
When I stayed at this hotel, the best I can say is that it is decent at best. It just seemed outdated and not very clean; though I have to say that the room and bed were clean so ultimately that's what really matters. Certainly...More
We stay here almost every month for a horse show. Good service, decent price, decent breakfast. Going through renovations now. Outdoor pool rumored to become an indoor which would be great. Clean room, friendly staff. Very accommodating. Close to both casinos
The rooms were not clean. The lamp shade was dirty, the headboard was cracked and the AC was horrible. They gave us another room and it was just as bad. I spoke to a manager and they were suppose to refund my money and never...More
This is an older hotel and it shows, as the rooms and hallways have a slightly musty odor. The entrance door was not automatic creating a problem for seniors with luggage and for the handicapped. There was no microwave and no refrigerator in our room....More
Response from dee p, Manager at Quality Inn PlainfieldResponded 29 May 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Also I would like you know that we...More