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Hilton Garden Inn Preston Casino Area

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Hilton Garden Inn Preston Casino Area
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Preston Casino Area
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Showing 816: English reviews
New Haven, CT, United States
Reviewed 2 weeks ago

We love staying at the Hilton Garden Inn Preston because of it's convenient location to both casinos and all of the local wineries. It's a nice, clean, welcoming place to spend a weekend without the crowded elevators and smoke-filled air of the casino hotels.

Review collected in partnership with Hilton Garden Inn
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Thank Patricia B
Patrick L, Owner at Hilton Garden Inn Preston Casino Area, responded to this review

We thank you for your comments surrounding our hotel. We take much pride in guest satisfaction and welcome you back. Please note we are opening a brand new Hampton Inn 2 miles distance from Mohegan Sun. The property should be opening in June 2017. We can promise a continuation of the great service you enjoyed at the Hilton garden Inn......

New Hampshire
Reviewed 3 weeks ago

The Garden Inn room is very nice. The beds are comfortable with several pillows for each bed and the towels were nice and soft. The room was also large and contained a microwave, coffee maker, and refrigerator. It has multiple outlets to plug in all of our electronics, which was a plus! It was nice that they had a bar,...

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1Thank Teri M
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Teri M- Thank you for your most recent stay with us and for sharing your review with the TripAdvisor community. I am glad to see you enjoyed many of the amenities the hotel has to offer both in the guest room and throughout the property. I hope we are able to welcome you back for another enjoyable stay! Yours in...

Swanswa, United States
Reviewed 3 weeks ago

Great Hotel, everyone was friendly and conveniently located to both casinos, they have shuttles to both casinos which is nice. Would stay there again instead of paying the ridiculous price at the casinos.

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Thank jeffreyr472
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

jeffreyr472- I am so glad to see you had a great stay with us! I will be sure to pass your comments along to the entire staff and we look forward to welcoming you back again soon! Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

Swansea, MA
Reviewed 3 weeks ago

Nice location with shuttle service to both casino's. Cooked to order hot breakfast. Staff was very friendly. Very clean hotel. Everything was perfect expect for equipment noise of heating/AC unit in room. Would definitely stay here again!

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Thank nepatriotsfan2017
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

nepatriotsfan2017- Thank you for your most recent stay with us and for taking the time to write a review. I'm glad to see you enjoyed numerous aspects of the hotel including the shuttle service and our cooked to order breakfast. I hope we are able to welcome you back for another great stay in the future! Yours in Hospitality- Kristin...

Totowa, NJ, United States
Reviewed 4 weeks ago

Staying in endless hotels over the years I found the facility to be okay but very average. Price was much cheaper than the casino 2 miles down the road which is the major draw for myself! Overall a decent Hotel with well appointed shuttle service.

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Thank N3499ICbarbaras
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

N3499ICbarbaras- Thank you for taking the time to share your comments with TripAdvisor. Thank you for your positive comments about our location and shuttle service but I am disappointed to see we did not exceed your expectations. I would like to learn more about your stay and what we can do to improve for the benefit of all our guests....

Worcester, Massachusetts
Reviewed 5 weeks ago

I was unsatisfied with the customer service I received from the front staff after I complained about being awoken twice by maid staff. I had my do not disturb sign hanging and it was well before check out.

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1Thank nicholascY5585CQ
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

nicholascY5585CQ- Thank you for your most recent stay with us and for sharing your comments. I am disappointed to hear about your stay and I have reached out to you directly to hear more about the concerns you experienced. I look forward to hearing from you soon. Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

Westport, Massachusetts
Reviewed 21 March 2017

You can't find a more convenient hotel to Foxwoods. This is our 2nd time here and my 2nd review is not going to be as nice as the first one. We stood on the 4th floor which has high vaulted ceilings. We checked in on a Thursday and the hotel was dead. It almost felt like we were alone there....

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1Thank impulse22281
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

impulse2281- Thank you for your return visit and for sharing your review. I'm disappointed to hear we did not exceed your expectations on this visit and I will be sure to address your concerns with the Housekeeping department. Please know we have 24 hour Front Desk assistance and someone would have been more than happy to have addressed any concerns...

West Haven, Connecticut
Reviewed 15 March 2017

Very clean hotel, Close to Foxwoods casino and they have a shuttle. Coffee and citrus water in lobby. Would stay again. Breakfast was buffet style but main dish was served. Bar service was good..one of the best Cosmos I've had. Snacks a little expensive though

Review collected in partnership with Hilton Garden Inn
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Thank laura c
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

laura c- Thank you for the great review of the hotel and touching on many of the amenities that we offer. I will be sure to share your positive comments with the entire team and I hope we get another chance to exceed your expectations on a future stay! Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

Belchertown, Massachusetts
Reviewed 13 March 2017

Hotel is located 1/2 mile from Foxwoods Resort in Ledyard. Fairly new hotel, all was clean and kept up. Room was great. Price was great. Very convenient to get to casino. They also offer a shuttle. I would stay again as well as recommend to anyone.

Review collected in partnership with Hilton Garden Inn
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Thank MelHop93
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

MelHop93- Thank you for taking the time to review our property and for taking advantage of our shuttle service. I'm glad to see you enjoyed your stay and the entire team looks forward to welcoming you back for another pleasant stay in the future. Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

Scotia, New York
Reviewed 7 March 2017

The location was fantastic. The rooms were clean and very well laid out.. a definite return will take place... there were multiple options for a made to cook breakfast..quality of the food was bery good. The service at breakfast was quick and helpful. My only thing I would suggest is a breakfast buffet.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Matthew C
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Matthew C- Thank you for taking the time to share your great review of the hotel! Thank you for your positive comments about the guest rooms and breakfast offering. I hope we get the opportunity to welcome you back for another great future stay! Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@Hilton.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Preston Casino Area

Address: 5 Watson Rd, Preston, CT 06365-8828
Region: United States > Connecticut > Mystic Country > Preston
Price Range: $191 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Preston Casino Area 3*
Number of rooms: 165
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Preston Casino Area staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Preston Casino Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the first floor but beware that the parking lot is right outside your window, so keep the shades pulled if you want privacy at all.”
65terim, 8 Apr 2017 | Read review
“1st floor......quicker in......quicker out.”
471williamb, 9 Jan 2017 | Read review
“High floor with view of Foxwoods”
CharlesB902, 8 Jan 2017 | Read review
“it's all good”
rham290, 1 Nov 2016 | Read review
“We enjoyed the King room with whirpool bath. Ours was on an upper floor and was very quiet.”
Linda516, 22 Aug 2016 | Read review
5 of 5