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I was pleasantly surprised with this place. The staff was very helpful. The room was nice and clean. The kitchen area was much bigger than I expected. Overall a great experience. Would definitely consider staying here again in the future.More
Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 2 weeks ago
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure hosting you,...More
The place is extremely nice and safe. The Manager, CATRINA, was very nice and helpful. When I arrived she was welcoming with big nice smile. She was very humble and supportive.
The hotel is clean and there are many businesses around. I recommended this place...More
Thank Hassan A
Response from 00esa, General Manager at Extended Stay America - Shelton - Fairfield CountyResponded 1 August 2017
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America - Shelton - Fairfield County, and we look forward to welcoming you...More
Great value for the price of the stay. Big rooms, Kitchen, dog friendly, Great service and friendly competent staff. I have stayed here many times with my family during holidays and special events. I highly recommend the hotel.More
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 6 December 2017
Thank you for choosing to stay at Extended Stay America once again. It’s good to know you enjoyed the comfort of your well-equipped room and that you also found us to be of a good value in the area. It was a pleasure hosting you,...More
I booked (and paid for) a room with two Queen beds through Cheap Tickets. When we arrived at this location I was told only a King Bed was available. As it was late we took the room. My daughter ended up sleeping on the most...More
Thank Rob S
Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 21 November 2017
Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your bill. Please contact our General Manager if you would like to further discuss your charges. Thank you again for being our guest, and we hope...More
I had planned and booked a 6-day stay. I stated in my reservation preference that I wanted a room with a view at one of the upper floors. The attendant on duty when I checked in gave me a ground floor room. On stating that...More
Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield CountyResponded 3 October 2017
Thank you for providing your feedback. We are so sorry for not being able to provide you with a room of your choice and for the service issue you encountered. It is never our intention to disappoint a guest as we strive to consistently deliver...More