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Extended Stay America - Shelton - Fairfield County

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Extended Stay America - Shelton - Fairfield County
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153 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Shelton - Fairfield County
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Showing 150: English reviews
Naugatuck, Connecticut
Reviewed 7 March 2016 via mobile

The fake wood floor in the kitchen is pulling up, kitchen isn't pre stocked. Someone stole our stuff from the laundry room and they've spent over three hours on five cameras. No word and no one gives a damn and card keys are always failing to work

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1Thank Samantha R
Weymouth
Reviewed 10 January 2016

I stayed at this hotel while attending an event at the nearby Subway headquarters. This is a very comfortable hotel with kitchenettes included in the room. You have to ask for kitchen utensils, though. Breakfast is included but it isn't much, just some muffins wrapped up, fruit and granola bars. You're better off going nearby for a real breakfast. The...

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Helpful?
Thank Paula K
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our comfortable accommodations. Thank you again for your review. We look forward to seeing...

Yaphank, New York
Reviewed 19 December 2015 via mobile

Couldn't of said better that my stay went very well for the week I was there. Never stayed in an Extended Stay America before and didn't know what to expect. My first impression was that it seemed to fall into an economy level type hotel. I was on the ground floor literally around the corner from the main desk. Combine...

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Thank Czechrz
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that we were able to exceed your expectations and accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Warwick, New York
Reviewed 12 October 2015

Arrived around 10pm , with friends sharing a room. We were given 3 keys and went up to the room on 3rd floor. None of the 3 keys worked- had to go all the way back down to have them re-programed -then they worked. We were very tired but just wanted a cup of tea before going to bed. There...

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Helpful?
Thank DJ7933
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay...

Stratford, Connecticut
Reviewed 16 September 2015

This has to be the best hotel our family has ever stayed in. The staff is amazingly accommodating and friendly. The building and grounds are immaculate and the interior is always clean and comfortable. We prefer the larger rooms with a king size bed , a large pull out couch, bathroom and kitchen area. Extended Stay offers all the comforts...

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Helpful?
Thank Jennifer B
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for taking the time to tell us about your experience. The staff and I appreciate you sharing your wonderful stay with us. We are delighted that you found our hotel to be a great match for your needs! Once more, thank you for posting your review. We look forward to having you visit with us again in the...

Mooresville, North Carolina
Reviewed 31 August 2015

I had a great experience at the Shelton location. Everyone was friendly, helpful and efficient. I have stayed at Extended Stay hotels from CA to NC. All of them have been very good stays. This one ranks as excellent! Jewel was so helpful to make sure I had coffee and snack even though I missed the cutoff time by a...

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Thank Michael B
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 18 August 2015

Beds are miserable - soft, creaking (even when you just turn over), A/C broke, toilet ran all night (even after being 'fixed') and advertised continental breakfast was coffee, granola bar or muffin and an apple. Two of the desk clerks were very nice but not sufficient to overcome the poor facilities.

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Thank iPoggio T
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

I appreciate you providing us with feedback regarding your stay. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. I really appreciate you bringing this to our attention. We would love to have...

Reviewed 24 July 2015

I stayed here overnight and i'll admit, it was a great price and good location (right off the highway). The staff was very friendly and helpful, and the WiFi was fast and free. However, it was one of the noisiest hotel stays I have ever had. I didn't get a good night's sleep at all and it sounded like the...

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Thank ForTheStory
Manager_11525, Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for providing us feedback regarding your stay. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. Please accept our apologies regarding the amount of noise and smoke odor in the room. We hope you will give us an opportunity to provide you with a more favorable stay in the...

Reviewed 2 June 2015 via mobile

If ever I'm in town (Shelton) I see to it that I stay at ESA,, the management and staff are the best in town,, I always feel at home at this clean & quiet place,,the hillside location is great,, fresh air,, fresh coffee n the morning with fresh smiles around you,,

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Thank Bong4fm
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you always have a great stay with us. It is great to hear that you enjoy the amenities that we offer, accompanied with great customer service from the staff. We always look forward for your visits. Thank you again for...

Reviewed 17 May 2015 via mobile

We got a great price for 2 nights for my nephew's graduation. Our room was a nice size and clean but it smelled like ramen noodles in the room. There were no ice machines in the hotel but the front desk attendant was nice enough to bring us a cup of ice. The staff were attentive and friendly and kept...

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Thank louise d
Manager_11525, General Manager at Extended Stay America - Shelton - Fairfield County, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know about the odor issue that occurred during your stay. We are sorry for this issue and will have this problem solved, but are happy to read that our staff provided you with great service during your stay. Once more, thank you for posting your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Shelton - Fairfield County

Address: 945 Bridgeport Ave., Shelton, CT 06484 (Formerly Homestead Studio Suites )
Region: United States > Connecticut > Shelton
Price Range: $122 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Shelton - Fairfield County 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Extended Stay America Shelton
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Shelton - Fairfield County staff and other travellers.
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Questions? Get answers from Extended Stay America - Shelton - Fairfield County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor the rooms seems to be bigger”
 of 5 bubbles C1383ALbrunof, 2 Nov 2016 | Read review
“The hotel location is a beautiful place.”
 of 5 bubbles sh0shunaw, 13 Jun 2016 | Read review
“Free wifi, but have to pay to receive faster service”
 of 5 bubbles dspath, 23 May 2016 | Read review
“Rooms in the front are generally quiet and very sunny. Be sure to ask about rooms with more sleeping room if you have a larger family.”
 of 5 bubbles 737JenniferB737, 16 Sep 2015 | Read review
“The third floor non smoking wing is always quite and usually contains long term and business travelers.”
 of 5 bubbles A8544ZPdavidd, 27 Nov 2014 | Read review
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