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Courtyard Shelton

CourtyardUS$103*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Shelton
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179 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Reviewed 10 October 2015 via mobile

Staying here now. Have a 1 bedroom suite. The top of the dresser and desk had dried sticky spill residue on them. TV in sitting room is small, that would be OK but the very limited analog only poor reception was displeasing. Wanted to use the sofa bed. There was only one sheet to use and there were unidentifiable stains...

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Helpful?
Thank Melanie H
WHGGuestService, Manager at Courtyard Shelton, responded to this review

Thank you for staying with us. I am glad to hear that the staff you interacted with were friendly. I take feedback provided on TripAdvisor very seriously as it tells us what we are doing well and where we can improve. Your willingness to share your recent experience with us if greatly appreciated. I am terribly sorry for the residue...

Reviewed 9 October 2015 via mobile

There about 5 or 6 times a year for past 9 years. This property has gone through many changes with the last being really bad. Although the hotel underwent a renovation after extensive water damage the results were not good : no coffee in lobby..just water. No breakfast buffet..stand in line to pay very high price for limited selection ....

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Helpful?
Thank eronpickard
WHGGuestService, Manager at Courtyard Shelton, responded to this review

Thank you for your recent stay with us and thank you for providing us with your feedback. Courtyard hotels proudly brew Starbucks coffee in the lobby and our new offerings not only include popular beverages from Starbucks, but it also provide our guests with a wide variety of breakfast choices from cut fruit & cereal to an egg white frittata...

Cherry Hill, New Jersey
Reviewed 11 September 2015

Our family stays overnight quite often in this area. We usually choose a hotel from our favorites offering the best rate for the weekend we are staying. Last weekend it was Courtyard Marriott. The lobby is updated and the rooms are clean with a comfy bed. They have a small cafe in the lobby that serves Starbucks coffees and a...

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Helpful?
Thank IIWTRA
WHGGuestService, Manager at Courtyard Shelton, responded to this review

Thank you for staying with us as well as providing us with your feedback. It is great to hear that you enjoyed your stay in our new comfy beds. We have added a newspaper stand to the lobby along with complimentary whole fruit and fruit infused water. During your next visit, feel free to enjoy those amenities. Thank you, Alan...

Reviewed 22 July 2015 via mobile

We spent three four nights here while visiting family and seeing some of the area. The lobby is very clean and attractive. We appreciated the infused waters offered each day. The exercise room had enough equipment to accommodate most of us early risers. The front desk staff were not nearly as friendly and helpful as most Courtyard customer service representatives....

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Helpful?
2Thank Klb333
WHGGuestService, Manager at Courtyard Shelton, responded to this review

Thank you for staying with us and taking the time to review our hotel. I was disappointed to read that we didn’t meet your expectations and am making it a priority to follow up with my front desk team to address your concerns. I’ve also made a note to take care of those other visitors too. All in all, I...

Kittery, Maine
Reviewed 26 June 2015

Excellent, absolutely excellent! Check in was smooth - one room was ready and they brought the key to the second room in just a short while, as it was being cleaned when we checked in. Went to the Bistro for a light dinner, and because the staff there was training, the manager thought it was a bit slow and comped...

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Helpful?
Thank Dennis0851
Julie B, Director of Sales at Courtyard Shelton, responded to this review

We are so glad you enjoyed your stay with us and our team was so accommodating. Good to hear such wonderful things about our Associates even those who are in training. We have a few new faces so I am glad you got to meet them while you were here and be part of their learning. We look forward to...

Bedford, Pennsylvania
Reviewed 21 June 2015

This hotel is badly in need of updating. The beds are terrible....nothing at all what I would expect at a Marriott. Furniture was soiled and the heating system in the rooms was ridiculous. It was either too hot or too cold, nothing inbetween. It was quiet which is the main thing I look for and the lobby was bright and...

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Helpful?
1Thank Linda W
Julie B, Director of Sales at Courtyard Shelton, responded to this review

Our apologies that your stay fell short of your expectations. We are in the process of changing out all of our bed mattresses and are overall very happy with the décor of the hotel which as you mention is bright and cherry. We will continue to make improvements based on customer feedback like yours. Please always let our staff know...

Reviewed 21 June 2015

I booked a room block for my March 2015 wedding at Courtyard Marriott in Shelton. The coordinators I worked with were responsive to emails and phone calls leading up to the event. They offered early check in for my husband to our suite so he could get ready with the groomsmen and shuttled them to the wedding ceremony site. The...

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Helpful?
Thank Caitlin N
Julie B, Director of Sales at Courtyard Shelton, responded to this review

Of course when we have a wedding group in we want to go above your expectations. It sounds like over all you were happy with your stay. I apologize for the associate who misspoke and should not have made it sound like your group had made her tired and overworked. We will talk to that individual and use this as...

Louisville, Kentucky
Reviewed 15 June 2015 via mobile

Stayed at this Courtyard the first week in June. Location is very nice. Breakfast was good. Room was clean. Agree with a previous reviewer, the water pressure in the shower was a bit lacking. Would stay here again.

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Helpful?
Thank jlbryan
Julie B, Director of Sales at Courtyard Shelton, responded to this review

Glad that you enjoyed your stay with us. We are always striving to become better and are looking into ways to improve our water pressure since you mentioned there were some challenges with it. Normally we don’t have many issues with water pressure so our hope is it may have been an isolated incidental. We were very happy to see...

Annapolis, Maryland
Reviewed 14 June 2015

Comfortable, clean hotel, but had unfortunate luck to get a room over the HVAC fans on the front side, second floor building extension. The front desk did give me a room change to escape the loud, continual sound, but unfortunately I was given same numbered room directly two floors up, which provided some amount of relief, but not enough to...

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Helpful?
1Thank MBC223
Julie B, Director of Sales at Courtyard Shelton, responded to this review

Our apologies for your experience with our HVAC system. I have shared your feedback with our team and will see if there is anything we can do to address the noise level when a room is nearby the HVAC. We are glad you rated us high regardless so it would seem your overall experience was good which we are happy...

Reviewed 12 June 2015 via mobile

Had a suite and the design looks dated design with a CRT TV in the separate room. However, the room is clean and comfortable. Breakfast is limited, not international buffet breakfast. Swimming pool is very small for swimming, probably good for children to play only.

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Helpful?
Thank Lawrence C
Julie B, Director of Sales at Courtyard Shelton, responded to this review

Thank you for your feedback. We are aware that there are some updates needed with the Suites and are in the process of addressing. The large TV in the sitting area will be replaced soon with a contemporary up to date flat screen TV as well as some other items over the next few months. We are very happy you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Shelton

Address: 780 Bridgeport Ave, Shelton, CT 06484-4734 (Formerly Ramada Plaza Hotel)
Region: United States > Connecticut > Shelton
Price Range: $149 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Shelton 3*
Number of rooms: 161
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Also Known As:
Courtyard By Marriott Shelton Hotel Shelton
Marriott Shelton
Shelton Marriott
Shelton Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Shelton staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Shelton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Improve the Breakfast... Very easy to do”
mjmiller28, 15 Mar 2017 | Read review
“The hotel sits back from the road so road noise is not an issue.”
2incollege, 29 Jan 2017 | Read review
“the bridal suite was fabulous! plenty of room for getting ready and having guests come and hang out.”
jessnovick, 13 Sep 2016 | Read review
“We were in room 526 this visit. I cannot remember a bad room location ever in this hotel”
gersong150, 31 Aug 2016 | Read review
“The rooms are not very big, even the "suite" has only a small living room space.”
josephr30, 19 Aug 2016 | Read review
5 of 5
Courtyard
US$103* /night
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HotelQuicklyUS$142
Orbitz.comUS$103
PricelineUS$103
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Prices are for 1 room, 2 adults
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