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Sheraton Stamford Hotel

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358 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Stamford Hotel
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Showing 345: English reviews
Reviewed 20 April 2016 via mobile

Had a great night at this hotel. The bathroom was great, a large stand up glass shower and updated fixtures. We had great room service and helpful employees. The bed was very comfortable and it's got a very good location.

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Helpful?
Thank jennifer h
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are so pleased that you enjoyed your stay with us and look forward to welcoming you again when your travels bring you to Stamford!

Martha's Vineyard, Massachusetts
Reviewed 19 April 2016

This was an unusually good experience. The hotel is modern, clean, quiet, pet-friendly. The beds are literally the most comfortable I've ever slept on in a hotel. Pillows as well. Free parking in an attached garage. There isn't one thing about my brief overnight stay there that wasn't perfect.

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Helpful?
Thank lovethevineyard
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are so pleased that you enjoyed your time with us. We must correct however, that the parking in the garage is not free. There is a $10 per day fee. We certainly hope this does not dissuade you from staying again. We look forward to welcoming you back!

Itaugua, Paraguay
Reviewed 12 April 2016

Sheraton hotels are usually comfortable and clean and this one was no exception. We enjoyed our stay here. Lovely place to stay after a day of travel and work on the road. WE would highly recommend staying here.

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Helpful?
Thank Ramblin_Itaugua
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review and recommendation. When your travels return you to the area know that we are here waiting to be your 'home away from home'.

Reviewed 9 April 2016 via mobile

Front desk staff rude! Our entire floor and room stank of smoke! Manager said when we were finished taking our luggage to our room that we should return the trolley to reception? We travel a lot, will absolutely be frequenting other hotels that value our patronage rather!

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Helpful?
1Thank Rowena P
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you very much for your review. We appreciate all the feedback we receive as it allows the hotel the opportunity to improve. Your headline certainly captured our attention! Please accept our deepest apologies that your stay was less than your expectations. It is extremely unusual for any of our team to be less than courteous or helpful. We have...

New York City, New York
Reviewed 5 April 2016

The lounge food was hardly edible. The pool closes unreasonably early. The air conditioner in the room made a loud noise during my entire stay. Luckily though, there are a number of other hotels in the area, so I had no problem finding another hotel that treated their customers properly.

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Helpful?
Thank dallen12016
New York City, New York
Reviewed 28 March 2016

I've stayed at this location several times and would recommend it to everyone. One of my favorite hands down. Very clean, wonderful staff, and the bed... AMAZING! It's as if you're sleeping on clouds. Very close to downtown area with lots of restaurants and bars.

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Helpful?
Thank Jos1323
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review and recommendation! We are so pleased that you enjoy your stays with us and look forward to welcoming you again soon!

Reviewed 23 March 2016

I travel often for work and found myself on a project near Stamford for multiple months during which time I was able to try most hotels in the Stamford/Norwalk area. The Sheraton was most likely my least favorite. My room was not clean when I arrived (gummy bears and sunflower seeds on the floor near the bed). The TV was...

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Helpful?
Thank Veigapa16
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We deeply apologize for the issues you encountered. The issues with your room we brought to the attention of our Housekeeping and Engineering teams. We do not often hear of issues with internet connection since the upgrade the hotel did, however, we...

Minot
Reviewed 21 March 2016

As a an occasional traveler, I always look for "difference makers" when it comes to food or lodging. It's the little things that make an experience with a vendor memorable....good or bad! For Stamford, this is an adequate hotel with fairly good service. Everything about the hotel is average or above, but there is nothing here that would ever get...

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Helpful?
Thank Eridere
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We completely agree that it can be the small items that make the the difference between a good stay and a great stay! Our team works hard to Wow our guests with their courteous, helpful and friendly service. We apologize that you...

Cromwell, Connecticut
Reviewed 6 March 2016

The Sheraton Stamford is located just east of all of the restaurants and stores of downtown, which is a nice, short walk when the weather is milder. They do offer a free shuttle to take guests to local spots - a nice service, especially when the weather is not so mild - as was the case for us. The rooms...

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Helpful?
1Thank Keirsten E
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We greatly appreciate all the feedback we receive as it allows us to improve. Please accept our apologies for the wrong room being issued. It is a challenge to proceed all the way to the room only to uncover that it was not correct. And to have to "trek" back to the desk is very...

Reviewed 5 March 2016

We often travel to Stamford to visit family, and as SPG Platinum members we always search out the spg properties. The Sheraton Stamford is the most convenient for us when we are there. With that: Pros -Dog friendly, we bring our small cavalier king Charles with us, and she stays for free which is useful -Located right downtown next to...

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Helpful?
Thank Richard M
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We greatly appreciate all the feedback we receive as it allows us to improve. Thank you for bringing the information regarding our suites to our attention. This information is incorrect. The property only has three suites. They are often booked months in advance. Thus, the best upgrade available for our valuable SPG members is to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 

Additional Information about Sheraton Stamford Hotel

Address: 700 Main St, Stamford, CT 06901-2111
Region: United States > Connecticut > Stamford
Price Range: $165 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stamford Hotel staff and other travellers.
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Questions? Get answers from Sheraton Stamford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are on the street, which wasn't as loud as expected.”
 of 5 bubbles cles729, 7 Dec 2016 | Read review
“We were on the 10th floor which was club level although we didn't get to take advantage of the free cold breakfast that they offer”
 of 5 bubbles beachbunnysun, 26 Oct 2016 | Read review
“we seemed to be on the backside of the hotel and loved the view.”
 of 5 bubbles Jean31565, 25 Jul 2016 | Read review
“Think they are all recently renovated”
 of 5 bubbles MrCustomerService, 16 Jul 2016 | Read review
“I was on 7th floor by the elevator but never heard a sound outside my room.”
 of 5 bubbles RondaD_12, 27 Jun 2016 | Read review
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