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Sheraton Stamford Hotel

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362 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 23 March 2016

I travel often for work and found myself on a project near Stamford for multiple months during which time I was able to try most hotels in the Stamford/Norwalk area. The Sheraton was most likely my least favorite. My room was not clean when I arrived (gummy bears and sunflower seeds on the floor near the bed). The TV was...

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Helpful?
Thank Veigapa16
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We deeply apologize for the issues you encountered. The issues with your room we brought to the attention of our Housekeeping and Engineering teams. We do not often hear of issues with internet connection since the upgrade the hotel did, however, we...

Minot
Reviewed 21 March 2016

As a an occasional traveler, I always look for "difference makers" when it comes to food or lodging. It's the little things that make an experience with a vendor memorable....good or bad! For Stamford, this is an adequate hotel with fairly good service. Everything about the hotel is average or above, but there is nothing here that would ever get...

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Helpful?
Thank Eridere
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We completely agree that it can be the small items that make the the difference between a good stay and a great stay! Our team works hard to Wow our guests with their courteous, helpful and friendly service. We apologize that you...

Cromwell, Connecticut
Reviewed 6 March 2016

The Sheraton Stamford is located just east of all of the restaurants and stores of downtown, which is a nice, short walk when the weather is milder. They do offer a free shuttle to take guests to local spots - a nice service, especially when the weather is not so mild - as was the case for us. The rooms...

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Helpful?
1Thank Keirsten E
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We greatly appreciate all the feedback we receive as it allows us to improve. Please accept our apologies for the wrong room being issued. It is a challenge to proceed all the way to the room only to uncover that it was not correct. And to have to "trek" back to the desk is very...

Reviewed 5 March 2016

We often travel to Stamford to visit family, and as SPG Platinum members we always search out the spg properties. The Sheraton Stamford is the most convenient for us when we are there. With that: Pros -Dog friendly, we bring our small cavalier king Charles with us, and she stays for free which is useful -Located right downtown next to...

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Helpful?
Thank Richard M
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We greatly appreciate all the feedback we receive as it allows us to improve. Thank you for bringing the information regarding our suites to our attention. This information is incorrect. The property only has three suites. They are often booked months in advance. Thus, the best upgrade available for our valuable SPG members is to...

Gurgaon, India
Reviewed 2 March 2016

Didn't like this Sheraton. Though it has a huge building and a massive, busy lobby, the rooms were not good. Being an SPG member, I have stayed at plenty of Sheraton properties but this one scored low on multiple counts for me. Beds in the room were uncomfortable, mattress quality wasn't great, the in room heater was noisy and hence...

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Thank maximaminima
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We greatly appreciate all the feedback we receive as it allows us to improve. It is very rare that we hear of an issue with the quality of the mattress. These are standardized across the Sheraton brand, thus having stayed in other properties, you should not have noticed a difference. We have brought the issue...

Massachusetts
Reviewed 26 February 2016

I booked through Priceline for a weekend in November 2015 at 50% off the retail price. I also considered the Hyatt Regency Greenwich (for the spa and atrium), the Stamford Marriott Hotel and Spa (for the spa and indoor/outdoor pool), and the Delamar Greenwich (for the spa and on-site restaurant, harbor-side luxury, and other perks). I chose the Sheraton because...

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Thank plusGRAY
Dublin, Dublin, Ireland
Reviewed 19 February 2016

I have stayed here twice now for business and will never return. On my first trip I arrived in late and went to bed There was people running up and down the halls at 3am, I needed to call 3 times to complain They then charged my card the full billing for my stay even though this had already been...

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1Thank Beth M
Woonsocket, RI
Reviewed 17 February 2016

Stayed at the Sheraton for 2 nights during the Chelsea Piers gymnastics tournament, I was a vendor at the event. This was the host hotel. The hotel in general was fine, the parking situation SUCKED. And while the front desk folks tried to help, there really wasn't much they could do. The rooms were super clean and welcoming and included...

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Helpful?
Thank joanne_711
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We apologize for the parking situation on Saturday. It is not often that this is an issue. If we are aware in advance of a potential issue with parking, we will re-direct our own team members, and vendors to park elsewhere. Unfortunately, on this occasion, we were not aware that there was the potential for...

North Smithfield, Rhode Island
Reviewed 14 February 2016 via mobile

So glad we chose the Sheraton Stamford to stay while my daughter competed at the local gymnastics meet. The beds were amazingly comfortable! Breakfast buffet was plentiful and reasonably priced. Just wish the French toast was replenished. So yummy! The free parking, shuttle and group price made this my go to place if ever in Stamford again. My only advice...

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Helpful?
Thank Renee54101
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We were so pleased to host the many families and gymnasts competing at Chelsea Piers. We greatly appreciate your suggestion regarding the buffet, and will make note of it for upcoming events. We look forward to your return next year!

Reviewed 13 February 2016 via mobile

Disappointing ultra small, and very cold pool. No fans in bathrooms. Nice fitness center. Nice comfortable king size bed. Well kept and maintained rooms. Excellent room service and food. Short walk to mall for shopping. Really just an OK stay overall though, nothing to write home about. Good for a one night stopover on the way home!

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Helpful?
Thank Brent J. M
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. It would seem that you were interested in something larger and more dynamic for an indoor pool area. It can be disappointing if you are anticipating to swim laps, as it is clearly too small for that type of activity. We are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 

Additional Information about Sheraton Stamford Hotel

Address: 700 Main St, Stamford, CT 06901-2111
Region: United States > Connecticut > Stamford
Price Range: $164 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stamford Hotel staff and other travellers.
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Questions? Get answers from Sheraton Stamford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very nice and are a good size.”
 of 5 bubbles NiaJones913, 9 Dec 2016 | Read review
“It's best for travelling executives to book on the 9th and 10th Floors.”
 of 5 bubbles 62412345678, 9 Dec 2016 | Read review
“I always call hotel directly for events that may be hosted, to assure better chance of quieter room.”
 of 5 bubbles dtamex, 9 Dec 2016 | Read review
“All rooms are on the street, which wasn't as loud as expected.”
 of 5 bubbles cles729, 7 Dec 2016 | Read review
“We were on the 10th floor which was club level although we didn't get to take advantage of the free cold breakfast that they offer”
 of 5 bubbles beachbunnysun, 26 Oct 2016 | Read review
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