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Hyatt Place Mohegan Sun

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1,106 Reviews from our TripAdvisor Community

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Showing 1,095: English reviews
Beverly
Reviewed 2 days ago NEW

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Helpful?
Thank G2748UDpatriciam
Milford, Connecticut
Reviewed 3 days ago NEW

Front desk person was horrible! He was rude and looking for an argument. How they ever decided to put him at the front desk to be the first impression of the hotel is beyond me. They gave away my room and he could care less. He offered a different room and we had no choice since it was the last...

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Thank Seamus W
West Islip, New York
Reviewed 5 days ago NEW

Amazing choice of hotels if I do say so myself. Bed and pillows extremely comfortable. Loved the front desk staff. Can't wait to come back! I'd stay here anytime and you can't beat the price!! Very close to the casinos!

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Helpful?
Thank Alice R
Management response:

Alice R, Thank you for reviewing our property. What a great review! Thank you so much for your kind words. I will make sure to share this review with my staff to encourage them to keep up the great work! We are so pleased that you enjoyed your stay from start to finish and can't wait to have you back!...

Clinton, Connecticut
Reviewed 5 days ago NEW

Stayed one night while going to Mohegan Sun. They have a shuttle to take you there but , I opted for my own car. The room was very spacious but, had a smell to it. The room was clean and lots of towels. Enjoyed the breakfast lots of choices.

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Helpful?
Thank dinobeano22
Management response:

dinobeano22, Thank you for reviewing our property. We are so happy that you enjoyed our hot and cold breakfast buffet that we prepare fresh for all our guests each morning. We hope that you also took advantage of our complimentary WiFi as well! We thank you again for choosing to stay with us and look forward to seeing you again!...

New York City, New York
Reviewed 5 days ago NEW

My husband and I always stay at the Hyatt when we want a quick getaway. The hotel and rooms are very cleanand the front desk staff are very friendly and attentive. Only 5 mins from the Mohegan Sun casino. There is a shuttle that takes you to/from the hotel and casino.

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Helpful?
Thank Jewalker65
Management response:

Jewalker65, Thank you for reviewing our property. We are so pleased to hear that you choose our hotel as your getaway go-to! We love to be able to provide clean and spacious guest rooms to all our guests. We are happy that you also enjoy taking our complimentary shuttle that goes to and from the casino. We do hope to...

Madison, Connecticut, United States
Reviewed 6 days ago NEW

We stayed for 1 night. The room was clean and quiet. The staff was friendly and accommodating. Excellent location and the shuttle to the casino was convenient. Breakfast was quite good too. Definitely will return as Hyatt is my favorite hotel.

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Helpful?
Thank Dana S
Management response:

Dana S, Thank you for reviewing our property. We are so pleased that you enjoyed your stay with us! We love to be able to offer our guests a delicious hot and cold breakfast buffet and to hear that you enjoyed it is wonderful! We would love to have you back and maybe next time you can take a dip...

Gloucester, Massachusetts
Reviewed 6 days ago NEW

Minutes from casino, nice pool and decent free breakfast. Employees are outstanding. We stayed one high with a very small dog (fully trained). We thought the 75$ fee for just one night was a bit much.

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Thank John T
Management response:

John T, Thank you for reviewing our property. We are happy that you stayed with us and you enjoyed your stay. Our pet fee is for the deep cleaning we must perform after our guests with pets depart. We have to do extensive cleaning to properly insure that our next guest (that may have allergies) is comfortable. We hope that...

Enfield, United States
Reviewed 1 week ago

My stay at the Hyatt Place was Awful. The staff was unfriendly and uninviting. Our room had hair all over the bathroom floor and in the shower. We order food at the hotel and the pizza they where serving was not cooked thought all the way. When Im paying over $100 in pizza please fix it, but instead their would...

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Helpful?
Thank O2895BJemilya
Management response:

O2895BJemilya, Thank you for reviewing our property. We apologize for your less than satisfying stay and do hope you choose to stay with us again so we can turn this negative experience around for you. I will personally look into this issue and make sure this doesn't happen again. I understand your expectations were not met and I apologize for...

Latrobe
Reviewed 1 week ago

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Thank Patricia M
Management response:

Webster, Massachusetts
Reviewed 1 week ago

Our usual hotel was closed for renovations. We were referred to the Hyatt by this hotel. We have no regrets, cost was reasonable, friendly staff, free shuttle to the casino. We will definitely be back.

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Helpful?
Thank carynw110
Management response:

carynw110, Wow what a great review! We are so happy that you were referred to us and you enjoyed your stay! We love to be able to offer the complimentary shuttle to the casino. Our shuttle runs everyday! We hope you took advantage of our complimentary hot and cold breakfast buffet as well. We look forward to having you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: $161 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Odigeo and Hyatt Hotels Corporation so you can book your Hyatt Place Mohegan Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hotel Style:
#1 Family Hotel in Uncasville
#1 Green Hotel in Uncasville
#2 Romantic Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mohegan Sun staff and other travellers.
15 questions
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New York City, New York
West Brookfield
3 months ago

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Questions? Get answers from Hyatt Place Mohegan Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a two bed room. There are two living quarters and a fridge. Room was clean. There is a small pool.”
 of 5 bubbles johntU3531KL, 1 Dec 2016 | Read review
“Always go for a high floor”
 of 5 bubbles mastiffdad, 11 Nov 2016 | Read review
“We were right next to the elevators and we did not hear anything. I don't think you could find a bad room in this hotel”
 of 5 bubbles Pepperoni3, 9 Nov 2016 | Read review
“Take Advantage of Free Shuttle Service to/from Mohegan Sun”
 of 5 bubbles AlohaBoston, 6 Nov 2016 | Read review
“check the reviews on the website”
 of 5 bubbles DeannaTk, 26 Oct 2016 | Read review
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