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Hyatt Place Mohegan Sun

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1 room 2 adults 0 children
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Hyatt Place Mohegan Sun
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1,238 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Pennsylvania
Reviewed 3 weeks ago

Stayed here before so that is why we booked again. Nice clean hotel with a variety for breakfast. Stayed one night for a concert at Mohegan Sun. Just thought the price was a little high, but location was excellent.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank washred1
Management response:

washred1, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. We take pride here to provide great guest service and to hear that you received just that is what makes us keep going! We do hope that you come and stay at with us again here...

uncaseville Ct, United States
Reviewed 3 weeks ago

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Thank H9898DJpeterm
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New York City, New York
Reviewed 3 weeks ago via mobile

We stayed here when acting a concert at Mohegan Sun arena. It was an easy shuttle (free) from hotel to arena. The room was roomy, clean, and average linens. The hotel pizza was tasty as a late night bite. Free breakfast and Wi-Fi. Staff was super friendly and helpful.

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Helpful?
Thank DiDan725
Management response:

DiDan725, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoyed your stay from start to finish! We take pride here to provide great guest service and to hear that you received just that is what makes us keep going! We...

New Boston, United States
Reviewed 3 weeks ago

They Hyatt is a fantastic contemporary hotel with a great vibe. We love the location as it is convenient to the Mohegan. They offer a shuttle which makes it easy to get back and forth. The free breakfast is great as well!

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Thank X5694MRkevinw
Management response:

X5694MRkevinw, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoyed our lay out. We agree it is warm and inviting when you first walk in and we also like how spacious our guest rooms are for our guests as well!...

Reviewed 3 weeks ago via mobile

My fiancee and I enjoyed our stayed here during the "blizzard" in March. We were there 4 days/3 nights while visiting Mohegan Sun. The room we had was very nice, clean, and quiet. We also enjoyed the free breakfast, coffee, and the other food available. The staff are very helpful and friendly. The only thing we didn't like was the...

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Helpful?
Thank srs60w2
Management response:

srs60w2, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoyed our hot and cold breakfast buffet! We recently just added a bunch of new items that we think you will love! We take pride here to provide great guest service...

Seekonk Ma, United States
Reviewed 3 weeks ago

My husband and I stay here most of the time while visiting the Mohegan Sun Casino. The staff is exceptional. From the front desk clerk, managers, maintenance crew, food servers etc.Friendly, helpful and welcoming. The rooms are clean and stylish. The breakfast is perfect for us because we are not big breakfast eaters. There is something for everyone's tastes. Only...

Review collected in partnership with Hyatt Hotels
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Thank William L
Management response:

William L, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoy staying with us!! I will have to share this review with all of my staff to encourage the great service! We take pride here to provide great guest service...

Worcester, Massachusetts
Reviewed 4 weeks ago

The room was actually really nice, clean, spacious and modern, but that was about it. We called down to the front desk for extra towels and was told they'd be right up but never came. The remote to the TV didn't work. The breakfast was included in the stay so I can't complain too much but there was very limited...

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Thank Paul T
Management response:

Paul T, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so sorry you had to experience these frustrations. It is our goal to improve these areas so we do not repeat the same negative experience for you and all of our other guests....

Newton, New Hampshire
Reviewed 4 weeks ago

Furniture was dusty; window had fingerprints all over it; might manager very condescending with internet connection problem. No help I needed to contact the internet service help desk on my own. In all hotel was in a great location but the staff needs instruction on cleaning rooms and night staff needs instruction on customer service

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1Thank P4096DCgeorgem
Management response:

P4096DCgeorgem, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so sorry you had to experience these frustrations. It is our goal to improve these areas so we do not repeat the same negative experience for you and all of our other guests. Please...

New Hampshire
Reviewed 4 weeks ago

Always love to stay here! Hotel is very clean . They have a small bar if you like to have a beer or glass of wine . The beds are so comfortable . We didn't use the shuttle this trip but have used it in the past and it was great

Review collected in partnership with Hyatt Hotels
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Thank carabounds
Management response:

carabounds, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoyed our complimentary shuttle service, I too like to use it from time to time, I hate the parking garages haha. We take pride here to provide great guest service and...

Big Canoe, Georgia
Reviewed 4 weeks ago

Great personal with great customer service. I asked to have a delivery made in advance of my stay. The package was waiting for me and handled well. front desk and management well trained. well done and we will stay again!

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Thank fredg463
Management response:

fredg463, Thank you for reviewing our property. We love to get feedback such as this to continue to improve our guest service and property. I am so happy you enjoyed the way your mail was held and carried out, we are more than happy to accommodate our guests with services like these. We take pride here to provide great guest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: $168 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mohegan Sun staff and other travellers.
16 questions
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Questions? Get answers from Hyatt Place Mohegan Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 507 was quiet and away from the elevator”
Always_Globetrotting, 23 Mar 2017 | Read review
“Ask for higher floor with an actual view”
  • Cobweb on outdated popcorn ceiling
  • Wonderful view
214JenniferN, 18 Feb 2017 | Read review
“Top floor best”
553olesiam, 29 Jan 2017 | Read review
“We just had a middle of the floor room, but it was ample.”
marciam189, 18 Jan 2017 | Read review
“Choose room off main floor”
Lcaazmeyer, 9 Jan 2017 | Read review
5 of 5