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Hyatt Place Mohegan Sun

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1,143 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Mohegan Sun
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Showing 1,132: English reviews
Reviewed 13 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Heidi I
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Sharon, United States
Reviewed 13 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Brent T
Mihir B, Guest Relations Manager at Hyatt Place Mohegan Sun, responded to this review

Princeton, United States
Reviewed 12 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Said J
Mihir B, Guest Relations Manager at Hyatt Place Mohegan Sun, responded to this review

Boxford, United States
Reviewed 12 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Arlene A
Mihir B, Guest Relations Manager at Hyatt Place Mohegan Sun, responded to this review

Boston, Massachusetts
Reviewed 11 April 2016

Front desk was very nice and helpful, but the rooms were very worn and out dated. At 2am we were woken up by an extremely loud noise that sounded like someone coming thru our ceiling followed by screaming and yelling. The room was not worth the price.

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Thank Brady I
Mihir B, Guest Relations Manager at Hyatt Place Mohegan Sun, responded to this review

Dear Brady I, Firstly, thank you very much for taking the time and reviewing Hyatt Place Mohegan Sun. Feedback such as yours help us maintain and improve our service standards. Secondly please accept my sincere apology for your unpleasant stay with us. I completely understand how tiring and frustrating it can be to not get a good nights rest. I...

Norwalk, Connecticut
Reviewed 11 April 2016

We have stayed at this hotel many times, love the convenience to the casinos, the free breakfast and the roomy suite type rooms. We noticed a decline in the upkeep of the room we stayed in (112) and were very disappointed for the first time. Housekeeping needs to pay closer attention to the basics. We still love this hotel, and...

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Helpful?
Thank northernlights40
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

northernlights40, Thank you for reviewing our property. We apologize for the unsatisfactory stay. I will be looking into this situation personally. We appreciate you choosing to stay with Hyatt Place Mohegan Sun and to hear that your stay was anything less than great is unacceptable. We hope you choose to stay with us again so we can turn this negative...

New York
Reviewed 10 April 2016

This is a really sweet hotel for the price (even though I used my rewards points to book the room, the full price seemed reasonable). Front desk staff is really sweet, and the shuttle driver is a real card. The room is huge, its like a studio apartment. Seemed very clean on arrival. The shower is the best I've ever...

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1Thank cocoaguybk
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

cocoaguybk, Thank you for reviewing our property. We are pleased that you enjoyed your stay. We are proud to provide our spacious clean guest rooms to all guests. We hope you took advantage of our complimentary WiFi and our indoor pool. We hope you choose to stay with us again in the near future. Thank you again for choosing the...

Granby, Connecticut
Reviewed 9 April 2016

I was a bit nervous about this hotel based on some past reviews. Everything was fine. The staff members were all pleasant and helpful. They planned for the shuttle driver to stay a little bit later to be sure he got everyone back from the concert and they also increased the frequency of the shuttle to double the usual. It...

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Helpful?
1Thank JLZplus4
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

JLZplus4, Thank you for reviewing our property. We are pleased that you enjoyed your stay and we hope you took advantage of our complimentary hot and cold breakfast buffet. We also provide complimentary 24 hour WiFi. We hope you choose to stay with us again in the near future. Thank you for choosing Hyatt Place Mohegan Sun. Ashley Melancon Front...

New York
Reviewed 8 April 2016 via mobile

Stayed at this Hyatt recently for an overnight business stay, and the front desk staff truly sets this hotel apart. A glitch in the computer resulted in a few issues with my checkin, but front desk staffer CALI was fantastic at resolving the issue while simultaneously fielding phone calls, serving drinks at the bar, and handling a multitude of other...

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Helpful?
1Thank Jay8165
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Jay8165, Thank you for reviewing our property. Thank you for such kind words! I made a point to show Cali this review to boost her spirits and to thank her for such great work. All of our employees work very hard day and day out to ensure great guest service. We love to read reviews such as this and we...

Boston, MA
Reviewed 8 April 2016

Came down with a friend for 1 night to go to a concert at Mohegan Sun. This hotel was cheaper than the casino and very close by. Things I loved: - Big room, tons of room for us to get ready for the show. - Comfy beds with lots of pillows - really really clean - Fast checkin and out,...

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Helpful?
1Thank seagirl545
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

seagirl545, Thank you for reviewing our property. We are very pleased that you enjoyed your stay! We hope you took advantage of our complimentary WiFi and our hot and cold breakfast buffet. We also offer a indoor pool that you and your guests are more than welcome to use from 6am until 10pm! We hope you choose to stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: $160 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hotel Style:
#1 Green Hotel in Uncasville
#1 Family Hotel in Uncasville
#2 Romantic Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mohegan Sun staff and other travellers.
16 questions
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New York City, New York
West Brookfield
4 months ago

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Questions? Get answers from Hyatt Place Mohegan Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room off main floor”
 of 5 bubbles Lcaazmeyer, 9 Jan 2017 | Read review
“Book a room for hotel in advance for busy weekends at holidays. Prices go up quickly”
 of 5 bubbles elizabethbM60PC, 2 Jan 2017 | Read review
“Any corner rooms at the end of the hallway, quiet and somewhat secluded”
 of 5 bubbles wolverines95, 1 Jan 2017 | Read review
“We had a two bed room. There are two living quarters and a fridge. Room was clean. There is a small pool.”
 of 5 bubbles johntU3531KL, 1 Dec 2016 | Read review
“Always go for a high floor”
 of 5 bubbles mastiffdad, 11 Nov 2016 | Read review
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