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2018-02-05 2018-02-06
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    SpringHill Suites Mystic Waterford

    401 N Frontage Rd, Waterford, CT 06385-4349
    +1 855-821-4553
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    2018-02-05 2018-02-06
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    US$104
    US$104
    US$104
    Traveller (57)
    Room & Suite (29)
    Dining (5)
    Overview
    • Excellent33%
    • Very good46%
    • Average16%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “mohegan sun” (20 reviews)
    “front desk” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (237)
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    1 - 5 of 235 reviews

    Reviewed 4 days ago

    I stay in a lot of "low-end" hotels and would definitely put this in the top 20% of the pack. While the food/room was only average, the service was exceptional. Normally, staff at these hotels are rude and impolite, but I met the nicest employee...More

    Thank MaximusYork
    Response from John G, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded 2 days ago

    Thank you for taking the time to give us valuable feedback about your recent stay. I am going to share your comments with our team tomorrow at our morning meeting. We hope that you will stay with us again when you are back in Eastern...More

    Reviewed 26 November 2017

    I was happy with this stay. Nice room size, clean, comfortable, free internet, breakfast. What's not to like. One thing I like about SpringHill Suites is there is plenty of room and a kitchenette if needed. Just off I-95, near New London.

    Thank bikerguy516
    Response from John G, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded 4 weeks ago

    Thank you for taking the time to leave us feedback about your recent stay. There are so many great things to do in Eastern Connecticut we hope you will come back and visit us again real soon.

    Reviewed 24 November 2017 via mobile

    Room heat and air was a mess! Either full heat or full air! Complained to front desk who was apologetic, and sent repair technician but fundamentally poor system! Stayed in room 117, corner room avoid if at all possible!

    Thank finleyjj
    Response from John G, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded 25 November 2017

    Thank you for taking the time to leave us feedback about your stay. I am sorry that you had problems with the rooms PTAC Unit. I am going to review it with our maintainence department this weekend.

    Reviewed 24 October 2017

    I was a little concerned from the TA reviews posted here, but the hotel is situated between two commercial properties and adjacent to a strip mall. The paths off the main roads go through any of these other properties before leading to the parking lot....More

    Thank bbbob84
    Reviewed 16 October 2017

    Not particularly easy to find and the vacant building on the way in and bumpy road off the freeway were a bit disconcerting but the property itself, though apparently older, was a pleasant surprise. Booked a king/sofa bed room, third floor, room 1, which ended...More

    Thank camachinist
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$116 - US$286 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, Priceline, getaroom.com and TripOnline SA so you can book your SpringHill Suites Mystic Waterford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Waterford
    • Also Known As
    • Springhill Suites Mystic Waterford Hotel Waterford ,
    • Springhill Suites Waterford ,
    • Waterford Springhill Suites
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    Traveller (57)
    Room & Suite (29)
    Dining (5)
    Pool & Beach (5)
    Hotel & Grounds (27)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Lori B
    2 March 2017|
    Answer
    Response from Carl V | Reviewed this property |
    Probably not. My suggestion is to talk to the Manager, as she is quite helpful as to suggestions.
    0
    Votes
    tonigirl72
    14 September 2016|
    AnswerShow all 5 answers
    Response from Agent709 | Reviewed this property |
    When I am coming in late I do call just to let them know, but because the room is probably being held with your credit card you really don't have to I just do for my own piece of mind. The staff there is really nice and go... More
    0
    Votes
    bonz15
    6 October 2014|
    AnswerShow all 3 answers
    Response from WHGGuestService | Property representative |
    Hi Bonz15! Thank you for sending us a question! - Check-in: Early Check-in is not guaranteed, and is based upon availability on the day you are to check in. Check-in time is 3pm, but you can always check in later than... More
    0
    Votes
    Room Tips
    "upper floors away from elevator"
    Read review
    "Free breakfast and Wi-Fi"
    Read review
    "It is quite soundproof, but you can ask to be place as far as possible from the main road"
    Read review
    "Ask for a higher floor in a corner. I'd assume they would be quieter.."
    Read review
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