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The Westport Inn

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177 Reviews from our TripAdvisor Community

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Showing 174: English reviews
London, United Kingdom
Reviewed 17 July 2015 via mobile

American hotels can be so milquetoast sometimes. So little thought has gone into making staying here nice. Everything works, it is clean but still it just seems poorly designed and very tired. The pool is more like a dungeon next to the car park than a place to exercise or hangout. Not doing it for me.

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Helpful?
1Thank winterson66
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: We appreciate you taking the time to leave feedback regarding your recent stay at the Westport Inn. We value our guests' comments as they provide us with key insight related to overall experience and allow us to tailor training and prioritize facility improvements. I hope you'll join us again should your travels bring you back to Westport. Warm...

New York City, New York
Reviewed 13 July 2015

Hotel is 4 stars for what it is, a place to crash for a night (2 max) when visiting the area. Think of it as a nicer version of a motel. Good for a short stay, but not a long vacation Pros: Affordable, within 10 minutes drive from beach, didn't require 2 night stay on a summer weekend. Room was...

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Helpful?
Thank chris917
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for the nice words. I hope you'll join us again during your next trip to Compo Beach. Nora M. Gomez General Manager

Pompano Beach
Reviewed 29 June 2015

We had an overnight stay. Every area we saw seemed clean and well maintained, but the Inn still showed its age. There was a complementary coffee maker and two bottles of water in the room and an iron and ironing board. Although the Inn appeared to have an association with Choice Hotels, it did not seem to compare favorably to...

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Helpful?
Thank FoodLover100
Nora G, General Manager at The Westport Inn, responded to this review

Our goal is to help you get back to your best self so that you leave The Westport Inn feeling well cared for. We clearly fell short in this situation. We take feedback from our guests very seriously. Please know that your comments have been shared with our management team and that we are making every effort to improve the...

Asbury Park, New Jersey
Reviewed 25 June 2015

Beds are extremely soft I got on it and my body created a hole. Room is very small , lights and cars from the parking lot keep u up all night. Not much to recommend if u need to be in the area, stay in another town.

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Helpful?
Thank cluthin
Nora G, General Manager at The Westport Inn, responded to this review

We are so sorry to discover that your room didn’t meet our normal standards for cleanliness and comfort while you were at the Westport Inn. We are dedicated to providing caring service that helps our guests make memories, and we clearly missed the mark this time. We have an aggressive pest control policy which includes regularly scheduled inspections, and a...

Brooklyn, New York
Reviewed 23 June 2015

Wonderful, peaceful full service hotel. My wife and I enjoyed the modern rooms, good food,bar, large pool,gym and free bicycling service. Conveniently located near one of the most secret, beautlfullly little beaches on the East Coast, Compo,Westport,Southpark beach.(parking high). The wonderfully Westport Inn, has free parking indoor/outdoor and a very friendly staff, Margo,Joy and Charles, were very kind & helping...

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Helpful?
1Thank Humphrey M
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at our hotel. I am so glad you enjoyed your stay! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality...

Columbia SC
Reviewed 8 June 2015 via mobile

I stayed on June 2nd and 3rd and the staff was most accomodating. The room was clean and comfortable and as requested easily accessible to the parking lot as well as being feather free. A minor inconvenience was immediately addressed by management with a most generous solution. I will definitely stay again.

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Helpful?
Thank Steven F
Nora G, General Manager at The Westport Inn, responded to this review

Thank you so much for taking the time to write this review. We truly appreciate your positive feedback. I am very glad you found our staff to be most accommodating, the room clean & comfortable, and all of your requests met. I also wanted to thank you for sharing the minor inconvenience you experienced with the front desk so we...

Amelia Island, Florida
Reviewed 31 May 2015

This two-story inn was clean and the beds were comfortable. Even though the inn is on a main street, very little street noise seeped in. Parking was directly outside. That's where the "pro's" end. Cons: At the end of May, the room was freezing and we were unable to raise the temperature. When we complained to the front desk, we...

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Helpful?
Thank DGammel
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share thoughts on your recent stay at the Westport Inn. We are disappointed that we failed to meet your expectations and appreciate your observations, as it allows us to prioritize improvements planned for our Classic Building. We are in the process of adding CubeMinis for additional outlet locations in our guest rooms and...

Toledo, Ohio
Reviewed 7 May 2015

I was in town for business Monday-Friday and was put up at the Westport Inn. My complaint is not about the rooms or general appearance of the hotel, both were of good condition. In fact, I really liked my room and the bed was extremely comfortable. Upon arrival, I was told that there would be a complimentary corporate shuttle that...

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Helpful?
3Thank Liz C
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete othis review regarding your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the difficulties you encountered on your recent visit. Though I am glad you found our beds comfortable and rooms in good...

New Egypt, New Jersey
Reviewed 4 May 2015

we were attending a wedding this is a motel type place drive up to your door Inn is a misnomer while the room is ok. The dining facilities are less than average so go elsewhere for food. the staff is nice but if you are looking for charm in Westport this is not it look for a local B and...

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Helpful?
1Thank jbaber
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our property. We truly appreciate your honesty. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Charles...

Michigan
Reviewed 22 March 2015

We stayed at the hotel for the weekend. Our room was in the back building which cost a little more. The room was very spacious and clean. The bathroom and shower were large. Staff was nice. We got some appetizers and drinks in the bistro. Got to chat with the owner who was very nice. Returned for breakfast which was...

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Helpful?
1Thank Doymo
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review of your stay at our property. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Region: United States > Connecticut > Westport
Price Range: $160 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back rooms or in new section”
 of 5 bubbles Nellie144, 8 Mar 2017 | Read review
“choose the rooms at the back building”
 of 5 bubbles sickofyou666, 6 Mar 2017 | Read review
“New section worth the cost.”
 of 5 bubbles ProfessorDan5, 2 Mar 2017 | Read review
“I had 134, a corner king. It connects to the room next door, but I never heard a thing. not sure if it was occupied, though.”
 of 5 bubbles critterchick1953, 18 Feb 2017 | Read review
“Ask for a room in the back building where it's quiet and off the street. Employees not trained well re: customer service.”
 of 5 bubbles ALSmember, 10 Dec 2016 | Read review
5 of 5