We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Hartford Airport/Windsor Locks

Visit hotel website
Traveller (51)
Room & Suite (34)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
An all-suites hotel with many amenities: complimentary hot breakfast buffet for all guests, free Wi-Fi in all guest rooms, state of the art fitness center, indoor heated pool, business center, 24 hour market, and shuttle service to and from the airport
Read more
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport transportation
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
22Restaurantswithin 1 km
3Attractionswithin 1 km
327Reviews
91Photos
5Q+A
61Room tips
Traveller rating
  • 116
  • 119
  • 60
  • 21
  • 11
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The location is very convenient and close to the airport. There is a wide car park and there all the comfort. Rooms look like to be refurbished not so much time ago. The Staff is very passionate and dedicated. Two things that could be improved: the fan coils in the rooms are
Read more
Response from KimM5810, General Manager at SpringHill Suites Hartford Airport/Windsor Locks
Responded 3 weeks ago
Dear FITA82, We sincerely appreciate your honest feedback as it helps us to grow as service providers. Maintaining fully operational equipment within our guest rooms and common areas is always a key priority. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, this will be shared with the appropriate hotel team to ensure we repair this and consistently can deliver upon guest expectations. We will continue to work to earn your business, and we hope to welcome you back one day to show you our true level of service throughout the hotel. Kindest Regards, Kim Mckenzie General Manager SpringHill Suites Hartford Airport
Read more
Hotel was clean, comfortable and situated conveniently close to the airport. Check in went very smoothly, staff were friendly and accommodating. Will definitely stay here the next time I need to overnight at Bradley.
Read more
Response from KimM5810, General Manager at SpringHill Suites Hartford Airport/Windsor Locks
Responded 4 weeks ago
Dear John T, It was our pleasure to accommodate you and we truly appreciate you taking the time to share your experience with other travelers here on tripadvisor. We look forward to the next opportunity when your travels bring you back through to Windsor Locks. Kindly, Kim Mckenzie General Manager SpringHill Suites Hartford Airport
Read more
The people behind the desk speak when spoken to. The hotel is just old and not clean. The bathroom was dirty which was gross. An overnight stay to get our vacation started and was very glad to check out.
Read more
Response from KimM5810, General Manager at SpringHill Suites Hartford Airport/Windsor Locks
Responded Feb. 1, 2019
Dear Chsmith7, I'm very sorry to hear that you had a less than great experience with us. This is not the example that we would wish for our staff to provide to you. Your feedback will be shared with our entire Team and please know that we will continue to work to improve our service. I do hope that you will give us another opportunity in the future to earn back your trust in our hotel. Kindest Regards, Kim Mckenzie- General Manager- SpringHill Suites Hartford Airport
Read more
It is very rare to find a hotel room that accommodates a family of 5. The room size was perfect, mini kitchenette was bonus, split bathroom was necessary for 5, beds were comfortable, house keeping wonderful. Pool was small. Gym was as expected for most hotels. Breakfast was a
Read more
Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded Jan. 16, 2019
Thank you for your review. We are glad that you found our suites large enough for your family of 5 to spread out and relax. We pride ourselves on our customer service and see we have met your expectations. We hope to see you again in the future.
Read more
We have stayed here 2 times now. its very nice, updated and convenient to the airport. our room was really large, and so for an extended stay it was just perfect. there are plenty of food choices right next door as well as restaurants . The car rental place was also just up the
Read more
Response from GailC1682, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks
Responded Jan. 16, 2019
Thank you for your review. We are glad that you were happy in your suite and the local restaurants. We look forward to seeing you again in the future.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
View of a nasty shower head from in the shower...
Crud and mildew on the shower bottom
Nice touch - individually wrapped clean glasses, but no plastic cups
Can't see the TV from the desk without pushing back
PreviousNext
1234567
Dear Crystal, These other travelers got you the information. While you are a registered guest the parking is free. We do have a package that partners with a Valet service to pick up your vehicle the date of your departure. Upon your return you will get a ride directly from our partner and your vehicle will be ready and waiting cleared of snow or cooled(during the summer) at their parking facility. There is a package price dependent upon your date of stay to include up to 7 days of parking. Additional days may be added with us at the hotel for $10 per additional day. Hope this helps, but feel free to reach out directly at the hotel for any other clarifications.
0 votes
Show all answers
Dear Baldwinlevy, Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front of the sofa. Then the two large cushions on top of the sofa can be lifted off to then use the top of the sofa as another twin size sleeping surface. The sofa does not pull out as with other traditional sleeper sofas. The trundle mattress is approximately 8 inches deep and the sofa surface are good firm cushions approximately 12 inches deep and quite comfortable on both accounts. Please see our website photos which should give you idea of the layout of our rooms and a view of the trundle sofa. I hope this helps, please feel free to reach out with any other questions. Kim Mckenzie- General Manager
1 vote
Show all answers
Is there a luggage facility
There is no bell boys or luggage assistance. You have to handle your own luggage
0 votes
Show all answers
At what time does breakfast start?
I am sorry for the delay in answering your question. Breakfast runs from 6:30am - 9am weekdays and on weekends it runs from 7am - 11am.
0 votes
Show all answers
We do not allow cars to be left on our property if you are not a registered guest. We do have a park and fly package which would include up to 7 days of parking with an off-site parking facility.
1 vote
"Request a lower floor to reduce to airport noise"
"It's a Marriott property, and consistent with amenities at other Marriott properties"
"All rooms are at the end of the airport runway"
"Top floor to avoid noise from rooms above"
"Choose a room on the"
PreviousNext
12345613
PRICE RANGE
US$101 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites hartford airport/windsor locks hotel windsor locksspringhill suites windsor locks
LOCATION
United StatesConnecticutWindsor Locks
NUMBER OF ROOMS
119
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing