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All reviewsdunkin donuts next doorstayed herefrosted glassshower doorlarger sinkseparate roomfront deskdesk areaseparate seating areatrundle bedfree breakfastoatmealhartford airporthot itemswould stay here againrooms are largevisiting family
I stayed here for one night and the stay was ok. The front desk staff were friendly and polite. The breakfast was good with fresh fruit and a variety of options. Overall, the room seemed clean and was quiet. The biggest issue is that two...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 4 weeks ago
Thank you for your review. We certainly apologize for the stains on your pillow and towels. We do our best to catch all the linens with stains and donate them. We obviously missed some during your stay. Please accept our sincere apologies. We hope to...More
We stayed at this hotel for one night prior to flying out of Hartford. It met our needs but there were pros and cons to this facility.
Pros: The staff were friendly and accommodating. Our flight was in the late afternoon and we were allowed...More
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded August 10, 2018
Thank you for your honest feedback about your stay. It really does help us grow as service providers when our guests can share with us what went right and where we could do better. I will share all of your comments with the...More
This SpringHill Suites is an OK hotel – friendly staff, good location, but it is not a stellar example.
First, upon check-in, I had to try two rooms before I found a third where the AC worked. A paper sign is taped to the thermostats...More
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded August 2, 2018
Thank you for sharing with us this valuable feedback. You've given us a lot to discuss and work to improve.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a priority. On behalf of the entire team at SpringHill...More
The staff who greeted me at this location which services a lot of air crews, couldn't have been nicer.
The location is easy to get to but the biggest hindrance is that the only have one exit onto a very busy highway.More
Thank John H
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded July 23, 2018
Dear John H,
Thank you so much for sharing your experience here with not only our Team, but other travelers like yourself here on tripadvisor.com. It was our pleasure to accommodate you and we look forward to the next time. We do understand the patience...More
There are so many 2–3 Star hotels/motels to stay in near the Bradley Airport. I saw several dumps that were $20–$30 cheaper but I wouldn’t stay at a crummy hotel. Let me save you some time: this is the best one for the money. Nice...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded July 23, 2018
Thank you for your review. We are glad that you were comfortable in your suite. We look forward to seeing you again in the future.
An all-suites hotel with many amenities: complimentary hot breakfast buffet for all guests, free Wi-Fi in all guest rooms, state of the art fitness center, indoor heated pool, business center, 24 hour market, and ...Moreshuttle service to and from the airport Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from KimM5810 | Property representative |
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front... More
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front of the sofa. Then the two large cushions on top of the sofa can be lifted off to then use the top of the sofa as another twin size sleeping surface. The sofa does not pull out as with other traditional sleeper sofas. The trundle mattress is approximately 8 inches deep and the sofa surface are good firm cushions approximately 12 inches deep and quite comfortable on both accounts. Please see our website photos which should give you idea of the layout of our rooms and a view of the trundle sofa. I hope this helps, please feel free to reach out with any other questions.
Kim Mckenzie- General Manager