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All reviewsdunkin donuts next doorstayed herefrosted glassseparate roomshower doorlarger sinkfront deskseparate seating areadesk areafree breakfastmarriott pointsoatmealmodern hotelpull out sofahartford airporthot itemswould stay here again
There was a very noticable odor of mold in both the water closet and the bathroom when I first entered the room. I didn't see a problem until the morning. I found a 3-inch wide area of mold growth on the inside corner of the...More
Response from Heather M, Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded March 20, 2016
We are so very sorry to hear that you had this experience while staying with us. We pride ourselves on ensuring each guest room is clean and comfortable. We have passed on this information to our team to ensure this will not happen again. We...More
I was surprised and pleased with this moderately priced option for staying near Bradley International Airport the night before my vacation. The staff is very pleasant. The room is really well laid out with a small "living" area that had a sofa, desk area (well...More
1 Thank Wendy O
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded March 4, 2016
Thank you so much for your kind comments regarding our hotel. We take great pride in our staff and our rooms. We are looking forward to seeing you the next time you are in the area.
This is one of the nicest hotels I've stayed in! It was clean, new, modern and comfortable. Add to this that the hotel staff was great and you can't go wrong staying here. I slept so well in my room, was able to get work...More
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded March 2, 2016
Thank you for taking the time to write a review, we really appreciate each and every one as it enables us to strive for excellence.
I am so glad you had a wonderful stay with us, our staff honestly enjoy meeting our guests and making...More
Hotels near airports are notoriously iffy, but this one is really trying to be good. The SpringHill Suites Hartford Airport/Windsor Locks is a new Marriott Hotel. The staff was very accommodating, nice and helpful--especially the people at the front desk and the shuttle drivers. There...More
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded February 18, 2016
We really appreciate you taking the time to write this review. We are happy that you were pleased with our staff, as they work extremely hard to ensure each and every guest feel at home in our hotel. We are so very sorry that you...More
Granted the hotel is by Bradley Airport- no views, but generally nice (in a HOJO blue and orange way) and it has gotten good reviews- clean and efficient. Problems- online pricing $119, decided to check in without using booking.com or Kayak etc. because I have...More
1 Thank SFAnnieO
Response from Heather M, Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded February 10, 2016
Thank you for taking the time to write this review. We always take our reviews seriously and we will certainly take your criticism on board and use it positively. I am sorry your stay was not as positive as we would like it to be...More