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All reviewsphiladelphia airportwater pressureking bedbreakfast buffetnice stayfront desk staffbusiness hoteloff the highwayconvenient locationup to datebeds were comfortabletaco bellconferencekfcchannelstournamentsoap
First we got a room, which was a smoking room (when we specified NO SMOKING). Then we had to change into our uniforms for our meeting, take all our stuff back to the lobby, eat our lunch (which was delivered) in the lobby. Then we...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 12 May 2017
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I am sorry to learn that your experience was not as pleasant as...More
The room we had was with a king sized bed, and it was roomy and clean. The bathroom was nice, clean and big. It was more up to date than a lot of hotels. The bed and pillows were comfortable. The lady at the front...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 10 May 2017
Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased to know that you found our rooms clean and comfortable and our staff service nice, I truly value the negative comments...More
Friendly and accommodating staff. Clean spacious King Room. Bed was comfortable. Flat screen TV standard hotel size, with good channel selections. Desk is a nice work area. Shower has good water pressure and plenty of room. Toilet is uncomfortable and low to the ground. Vanity...More
I read some negative reviews about this hotel but really, it was nice.
If you are expecting a Ritz Carlton then you would be wrong.
The bed was comfortable and clean, the room for a business trip did what it was designed for.
Thank Mark N
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 23 March 2017
Dear Mark N,
Hello from IHG! Thank you for choosing Crowne Plaza Wilmington North, DE. I am grateful for your kind words.
It is pleasing to learn that you found our staff to be accommodating. I also appreciate you sharing your thoughts on the cleanliness...More
This hotel is in need of some major love and care. The carpet in the halls is threadbare with strings all over. You can see the concrete. Staff is very friendly. Walls very thin, We had the distinct pleasure to be next door to newlyweds...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 13 March 2017
Thank you for your feedback regarding your stay at Crowne Plaza Wilmington North. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I appreciate your nice comment about the our staff and breakfast.
However, we’re sorry...More