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BEST WESTERN Galaxy Inn

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BEST WESTERN Galaxy Inn
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190 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Reviewed 5 days ago NEW

My hotel room was robbed and no one did anything about it.this was the worst place ever the staff was lazy when I asked for extra pillows and blankets they said come down and get it my room was disgusting with cobwebs ,stains on lampshades pillows the size of a couch pillow and hard as a rock heater didn't produce...

Review collected in partnership with Best Western
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Helpful?
Thank maryrP2875TL
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I once again want to apologize for your inconveniences. We di drop the room rate and did everything we could to assist you. I reviewed the camera from home and again from the office. I could not see anyone go into your room. I can only see when the housekeeper let your husband into the room. I hope you find...

Raleigh, North Carolina
Reviewed 6 days ago NEW

The Hotel was clean and the room was bigger than average, with 2 queen beds. All the desk staff were really helpful with suggestions of where to eat and go. The room cleaner did a great job. Breakfast a bit more than a normal hotel at similar price. Would stay again and recommend to travelers to Dover. Good spot for...

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Helpful?
Thank sheenabambina2017
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased to see you had a good experience while with us. We hope youw ill come back to see us soon. Hopefully you will be able to come back and see us in the summer and enjoy the many wonderful things the area has to offer....

Jacksonville, Florida
Reviewed 1 week ago via mobile

1. The most uncomfortable beds my husband and I have ever slept on. 2. All the breakfast items taste and feel like rubber. 3. Every part of the building smells heavily of smoke, the whole parking lot smells like a sewer. And ever since the second day around noon, it reeked of weed in our bathroom when we would turn...

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Helpful?
Thank hpshildog
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Please accept my sincerest of apologies. It looks like we did not do a very good job taking care of you during your stay with us. Please call me directly, I would like to make amends. I would also like to get more information so I can make sure these issues are addressed and rectified. Again, I am so sorry...

New York
Reviewed 4 weeks ago

I am handicapped. Our room was clean. Bathroom newly updated large nicely tiled wheel chair Safety bars in tub and next to toilet. Self service breakfast consisted of cold cereal, sausage, scrambled eggs, coffee or tea and doughnuts. Breakfast could use an update. There is a outdoor pool.

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Helpful?
Thank grannyof62015
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate it. We try very hard to provide a good breakfast as we know it is the beginning of your day. Please let us know what you would like to see on the breakfast bar. I sincerely want to hear from you. It is through guest suggestions the...

Beckley, West Virginia
Reviewed 4 weeks ago via mobile

It was okay for the price. Clean. Just stayed for a few days to visit AFB. The staff was helpful. It was easy access to go to the base. It was right the main access road. Quick drive to get food or shop the area .

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Helpful?
Thank Virginia W
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you for choosing our hotel and for taking the time to give us a review. We would like to get a higher score on your next visit. Please let us know what we can do to improve. I hope you can visit in the summer and enjoy the beaches and wineries in the area. There are also a few...

Va Beach
Reviewed 3 January 2017

They allow people to smoke in there non-smoking rooms. We had to switch rooms and both room smelled like cigarette smoke, had ashes everywhere, spiderwebs and the dust was so thick. It's a very dirty hotel.

Review collected in partnership with Best Western
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Helpful?
Thank janetrL3638TP
Cathy W, General Manager at BEST WESTERN Galaxy Inn, responded to this review

As we discussed I am truly sorry for any inconvenience this caused you. I am aware that Steve compensated you for the issue and we hope you will give us another try. Thank You Cathy Webster

Boston, Massachusetts
Reviewed 6 December 2016

Pleasant clean and efficient place to call home base for work in Dover. I enjoyed the breakfast and admired the swimming pool which would be nice on a hot summer day. Stay was courteous and check in and out was a breeze.

Review collected in partnership with Best Western
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Helpful?
Thank Brad929
Port Saint Lucie, Florida
Reviewed 1 December 2016

The staff went out of it way to make me feel comfortable. The free breakfast was better then any other basic Best Western that I have ever stayed at. The room was very clean and comfortable. It's a great value for what you get. I will stay there anytime I'm in or near Dover.

Review collected in partnership with Best Western
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Helpful?
Thank stevegP324QU
New Oxford
Reviewed 6 November 2016

My husband and I were on a one nite getaway and decided to go to Delaware for the night. Stayed at this hotel and had a great stay. Easy access to all attractions. Will visit again.Staff was very helpful and check in went smoothly. We usually try to stay at BW hotels when we travel and haven't had a bad...

Review collected in partnership with Best Western
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Helpful?
Thank 331melanien
South Jersey
Reviewed 26 October 2016 via mobile

Hotel was easy to find although it was off the highway. Clean rooms. A king bed, small table with 2 chairs, fridge, microwave and flat screen TV. Breakfast was included. Although powdered eggs, boiled potatoes and not too crisp sausage. The rest of breakfast was usual, coffee, juice, bagels, etc. They did have something I did not see before, and...

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Helpful?
Thank brenirish

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Galaxy Inn

Address: 1700 East Lebanon Road, Dover, DE 19901
Region: United States > Delaware > Dover
Price Range: $88 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galaxy Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Galaxy Hotel Dover
Best Western Dover
Dover Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galaxy Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our handicapped first floor room faced parking lot. Had to keep window drapes closed for privacy.”
 of 5 bubbles grannyof62015, 24 Jan 2017 | Read review
“I was on the first floor and smelled cigarettes.”
 of 5 bubbles Viajeroconbuengusto, 28 Aug 2016 | Read review
“pick another hotel”
 of 5 bubbles M1932XWbrianf, 12 May 2016 | Read review
“Check to be sure windows on first floor are locked.”
 of 5 bubbles TonyaY798, 13 Oct 2015 | Read review
“If you want more quiet, get a room on the second floor in the middle, away from the stairs and the ice machine.”
 of 5 bubbles Beach_Lover_13730, 8 Oct 2015 | Read review
5 of 5