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Sheraton Wilmington South

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Sheraton Wilmington South
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338 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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New Rochelle, New York
Reviewed 2 days ago NEWvia mobile

The staff here was so great to me - uniquely gracious and helpful - went beyond expectations- praiseworthy - wonderful - Eric Taylor and Latoya Coates - deserve the highest praise- the hotel is so beautiful also

Thank Jackie B
Wilmington, Delaware
Reviewed 1 March 2017

VERY nice hotel and reasonably priced! I'm a photographer, and I held a Bachelorette picture party here. I booked two Jr. Suites on the Club Level, and was very happy with the rooms. The Club Level comes with extra perks, such as 24-hour snacks and meal presentations throughout the day. The staff was SUPER nice, and their customer service was...

1Thank Glam19801
About Hotel's Favourite Review
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Glam19801, Thank you for your 5 star review! Thanks also for your kind words about our Guest Rooms, Staff and our Club lounge! I will share this with the entire team. Please come back and see us again soon. You always are welcome here. Have a Great day!!

Philadelphia, Pennsylvania
Reviewed 1 week ago

The front desk manager placed an additional $114, hold on the account but did not tell me, I found out by the Discover Card text alert. When, I reported it to her she requested that I contact the credit card company myself to report the mistake. I found that this desk manager was very unprofessional and went out to laugh...

Thank kc0hens
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Kcohens, I would like to apologize for unfortunate error that your had to endure during your stay with us. After several attempts to contact your bank, we were able to correct the issue. I would like to assure you that each staff member takes these issues very serious and it is no laughing manner. Our sincere apologies and if...

Reviewed 4 weeks ago

Awesome stay at eh Sheraton Wilmington South. First visit to hotel, will not be last. Beautiful lobby with plenty of seating for relaxation. Amenities numerous. Rooms were very clean and spacious. Well worth the value. Restaurants and bar onsite.

Thank James B
Reviewed 7 March 2017

I wish I could give a better review of this hotel but its lack of basic soundproofing negates any of its benefits. It's a very convenient location, right next to Route 95 but it's RIGHT NEXT TO ROUTE 95! One wing faces the roadway. After three nights there, I think I can identify every make and model of eighteen wheeler...

Thank HelenS963
Reviewed 30 January 2017 via mobile

Nice hotel clean friendly staff..but their was a teenage birthday party going on in a few room then took over the pool the kids were rude loud and obnoxious to the point of starting trouble with other guess children that were staying at the hotel I watched as other girls were harassed by the larger group of teen until the...

Thank Martin B
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Martin B for taking the time to share your experience. We are happy to hear that you were able to enjoy one of our clean and comfortable guest rooms and that our team was able to provide you with the friendly and accommodating service you should expect. More importantly, I would like to apologize for the inconvenience you...

Lawrence, New York
Reviewed 28 January 2017

I went with my five boys, en route to Washington D.C., and it turns out that this was a trip highlight. They loved swimming in the dead of winter in the indoor pool and hot tub, and the hotel gave me a complimentary upgrade in one of my two rooms to a suite without even telling me -- either because...

Thank Chisnik613
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Chisnik613, Thank you for your five star review! It is great to see you enjoyed your stay with us, and excited that we could be the highlight of families trip. We hope to have the opportunity to welcome you back for many more. Thank you again for taking the time to share your experience, and we look forward to...

Lowell, Massachusetts
Reviewed 4 January 2017

My kids and I stayed here for a night on our way to DC. We enjoyed our stay very much. We were upgraded to a deluxe King room as soon as the front desk receptionist noticed that I had two little kids. The rooms were great - clean, spacious, comfortable beds, strong warm shower and everything worked just fine. If...

Thank Frantix
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Frantix, Thank you for you recent visit to the Sheraton Wilmington South. We are delighted that you enjoyed your upgraded room and would recommend our hotel to other travelers. We look forward to welcoming you back in the future.

Reviewed 2 January 2017 via mobile

Normally we celebrate New Years at the Sheraton in Downtown Wilmington but we decided to change it up this year. Great service at the front desk. The young man and the manager we're great. We got to the room turned on the heat took a shower and came out to a freezing cold room. By the way the shower head...

Thank Kristen B
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Kristen B, Thank you for sharing your review as your comments are very valuable to us in assisting us with continually making improvements to our hotel. I was very disappointed to hear of your experience as that is not our standard. I would very much like the opportunity to discuss your stay with you and to welcome you back...

Reviewed 2 January 2017

We needed to go to Maryland for a quick trip and this hotel was close by. It was a very good choice. Eric at reception was very personable and gave a us a great room. It was very comfortable, well appointed and quiet. Bar had good food and ambiance.

Thank travelerell
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear travelerell, Thank you very much for taking the time to share your experience with us. I'm excited to hear that you enjoyed the room upgrade that was provided to you. I will be looking forward to seeing you again next time your passing through Delaware!

136 photos of this hotel

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  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Wilmington South Hotel is near I-95 and Newark, Delaware. Our hotel has 143 guest suites; an indoor pool; and 9,000sq ft of meeting/event space, complemented by a gorgeous outdoor terrace. ... more   less 

Additional Information about Sheraton Wilmington South

Address: 365 Airport Rd, New Castle, DE 19720-1007
Region: United States > Delaware > New Castle
Price Range: $155 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Wilmington South 4*
Number of rooms: 192
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Wilmington South staff and other travellers.
2 questions
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Buffalo, New York
over a year ago

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Questions? Get answers from Sheraton Wilmington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any where from the highway 95”
kc0hens, 17 Apr 2017 | Read review
“great place for couples and/or business travel”
C2584ZYjamesb, 27 Mar 2017 | Read review
“Get a room on the side away from the highway and at the far ed of the corridor.”
HelenS963, 7 Mar 2017 | Read review
“They all seem to be OK”
travelerell, 2 Jan 2017 | Read review
“It is your standard Sheraton Hotel”
Jeeptimetrav, 24 Nov 2016 | Read review
5 of 5