At 2:30am my room door flies open and someone walks in. Went to grab the phone to call 911 and it has a dead battery. Called the front desk and the girl laughs and said somehow they thought my room was vacant and issued it to someone else. She thought the situation was funny. Do…
Horrible experience...poor customer service. I checked in Dec 31st. Hotel was beautiful but beds were hard and I spend all night tossing and turning. Requested a new room early that morning since I wouldn't be able to spend another night in that bed. Front desk person wasny…
I spent two nights here recently and had no issues whatsoever. The check-in process went smoothly, as did checking out. The staff was friendly and helpful. The location is great, with easy access to the highway.
Hotel was fine. Nothing to it. Four walls and a bed but the outrageous thing was they charged me a $250 Smoke cleaning fee that just appeared on my credit card a few days later. Here's the kicker: I DON'T SMAKE!
Stayed this past weekend while visiting family. The morning and evening staff were equally friendly. The hotel and the rooms/bathroom were clean. The room was ready on time, beds were comfortable and the Television offered plenty of free movie channels. Only complaint was the…
"Beware.. They will charge you $250 for smoke cleaning even when you don't smoke!"
"Comfortable beds, clean rooms"
"Backside Rooms face private homes, grass cut season Lawn Mowers and Leaf Blowing can be very noisy."
"All the rooms are excellent but the least desired are on the first floor."
"Don't arrive late at night"