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DoubleTree by Hilton Hotel Wilmington

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548 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Wilmington
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Showing 532: English reviews
New Castle, Delaware
Reviewed 6 March 2016

But still a good stay! This hotel has recently been renovated and the upgrades look great! Front desk receptionists were very pleasant and helpful. This hotel is very clean and well kept. Rooms are a good size and provide and excellent amount of comfort. I even had the pleasure of dining inside their restaurant. The food was amazing! If you...

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1Thank MsGetThere
Reviewed 5 March 2016

After a long travel day to get to Wilmington, I was warmly welcomed by the Doubletree staff. Everyone here is friendly and helpful. I have stayed here many times and enjoy this property. Also, the renovation looks great!! The rooms, lobby, restaurant, etc. have all been updated. The hotel is close to the mall and a number of restaurant choices.

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1Thank 1MizzouFan
Province of Cartago, Costa Rica
Reviewed 4 March 2016 via mobile

The hotel rooms are now very nice as it's been renovated; and also they have improved a lot the customer service so it makes you feel very comfortable during a stay of any length! Recommended! Also, just crossing the road there are different restaurant options to choose from.

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Thank Ronny_CRI
Reviewed 29 February 2016

We arrived around 9PM our first night and were welcomed by a very friendly and helpful associate, Cedrick. He happily checked us in and gave us our famous DoubleTree chocolate chip cookies! Our king bed room was clean and very spacious. The hotel location was great for commuting into Philly and there are also some great diners within a 5...

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1Thank seeingallthesights
DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the fantastic review! We completely agree about the hotels great location! Being around so many wonderful restaurants and attractions is just one of the great features you receive being a guest at our hotel. Great service from agents like Cedric and the warm chocolate chip cookies is another added bonus! We look forward to your return Donna...

Reston, Virginia
Reviewed 29 February 2016 via mobile

This is a very nice property similar to most Doubletrees but where it really stands out is with its people. Everyone was very friendly and helpful. From Colleen at the front desk to Rebecca at the bar and Mario in the dining room, everyone was really sweet and personable. The gym was great with 4 (working!) Treadmills. So happy that...

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Thank Maura M
Chicago
Reviewed 26 February 2016

Stayed 3 nights for business in February booked through my company's travel agency. Pleasant and courteous staff all the way around from front desk, shuttle bus drivers, and housekeeping. Room: stayed on the HH floor, recently renovated, comfortable beds, large LCD flat panel TV, smaller bathroom with small shower (no tub) with good water pressure. Restaurant: my daily breakfast was...

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1Thank chicagotraveler9411
Basking Ridge, United States
Reviewed 24 February 2016

The staff was excellent The rooms was very clean and the shower was very good It is closer to shopping Center overall experience was excellent. Did not have any problem during my stay. I would recommend this hotel anytime and the price is very reasonable.

Review collected in partnership with DoubleTree by Hilton
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Thank Shanmugam K
Reviewed 19 February 2016 via mobile

Full disclosure: I am a former GM from a different national chain. With that being said I stay in Hilton hotels because I enjoy the product. I especially like the Doubletree. Well this location and some of its staff will now make me pause and do a bit more research before booking. Check in was easy efficient and the front...

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Thank Pete P
DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Pete- Thank you for your candid review of the hotel. First and foremost I want you to know that I fully understand your frustration and apologies for the poor customer service you and your son received from our staff. I can assure you that this is not the level of service you should receive at our or any product with...

Bethesda, Maryland
Reviewed 19 February 2016

Arrived here late at night exhausted. The front desk, whisked me through check in process and I was in my room in a matter of few minutes. Hilton membership allowed me to get access to the concierge lounge and complimentary breakfast which was a relief before starting an exhausting week of work. The location is perfect for the business district....

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Thank Anamika
DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review, however as I see you paid for your parking, you must have stayed at the DoubleTree Downtown Wilmington. Our hotel is in the suburbs of Wilmington and does not charge for parking. We hope you can come and stay with us the next time you are in Wilmington, DE. Yours in Hospitality, Donna Peplinski General...

Mechanicsville, United States
Reviewed 17 February 2016

Hotel was very clean and modern. Staff was friendly and willing to help. One small issue with the pool area. No ventilation and the chlorine smell was over powering. It will burn your eyes and nose. Hard to stay in the pool area for more then 10 minutes.

Review collected in partnership with DoubleTree by Hilton
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Thank Mark K
DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Mark- Thank you for the review of the hotel! We appreciate the kind words about the staff and there willingness to assist! As for the pool area, we do apologize about the strong odor of chlorine. We have addressed this issue with the company who handles the heating and air-conditioning in the pool area and it has been corrected. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Wilmington is centrally located near the Concord Mall and Interstate 95 in Brandywine Valley. Complimentary shuttle service is available to shops and restaurants within 3 miles of the property. Philadelphia International Airport is less than 17 miles away. Other features include complimentary WiFi, onsite dining, indoor heated pool, fitness center and our signature warm, delicious chocolate chip cookies. Event and meeting space for up to 300 guests can be accommodated at DoubleTree Wilmington. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Wilmington

Address: 4727 Concord Pike, Wilmington, DE 19803
Region: United States > Delaware > Wilmington
Price Range: $152 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Wilmington 3.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline, Expedia and TripOnline SA so you can book your DoubleTree by Hilton Hotel Wilmington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Wilmington
#3 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Wilmington staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Wilmington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are always quiet. This was no exception.”
 of 5 bubbles 961ronr, 23 Dec 2016 | Read review
“Top floor rooms have a good view and are quieter”
 of 5 bubbles Caroline067, 29 Nov 2016 | Read review
“Rooms in the back do not facing the 202.”
 of 5 bubbles 140julianf, 28 Oct 2016 | Read review
“We stayed on the sixth floor! It was great! No noise from the outside or inside!”
 of 5 bubbles desw204, 16 Oct 2016 | Read review
“We stayed on the top floor facing the Brandywine Valley!”
 of 5 bubbles TravelwFlair, 19 Sep 2016 | Read review
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