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Sheraton Suites Wilmington Downtown Hotel

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Sheraton Suites Wilmington Downtown Hotel
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Wilmington Downtown Hotel
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Showing 438: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2016 via mobile

My family stayed over night on our way to another destination. The hotel was perfect...spacious, pleasant staff, clean. Definitely would stay again. Great water pressure in bath. In room water and coffee.

Helpful?
Thank Crump5
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Crump5, On behalf of our entire team, THANKS for writing to let us know about your stay. Our hope is that you'll return to us again in the future. Jerry Rice General Manager More 

White Plains, New York
1 review
Reviewed 12 June 2016

My fiancé and I stayed this weekend 6/10/16, and had a great time! The room was large (we had a suite) comfortable with great views from the 14th floor! The restaurant had a great breakfast offerings and friendly staff. The evenings we stopped at the bar for cocktails and enjoyed amazing drinks and comfortable atmosphere...we are definitely going again!!! And... More 

Helpful?
Thank happyhappy878
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

happyhappy878, We are all elated that you and your fiancé found our hotel to be a great escape and hope that you'll come back soon and allow us to take care of you! Jerry Rice General Manager More 

Jersey City, New Jersey
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2016 via mobile

Clean, spacious, great service. It is well located downtown. There is a restaurant located near the lobby which we didn't try, but it looked appealing. Would certainly recommend this place, great value. Rooms are large and very comfortable.

Helpful?
Thank Ffrayrn
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Ffraym, Thanks for sharing with us all your experience at our hotel. We hope that you'll visit us again in the future! Jerry Rice General Manager More 

Charlotte, North Carolina
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 June 2016

The staff working at the front desk are friendly. The bar/restaurant staff are excellent and attentive. The food in the restaurant is excellent. The SPG lounge was closed some of the days I was there. The elevators are in need of a refurbishing. The location is right downtown with a fantastic shuttle driver ready to take you to the riverfront... More 

Helpful?
Thank MDM1414
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

MDM1414, Thanks for sharing your experience at our hotel. What pleases us most is that you found our staff and services to your liking. We recently added the shuttle service that you spoke about, and I'm glad to know that our team members who are handling those routes are meeting our guests expectations. On behalf of our entire team, THANK... More 

Boston, Massachusetts
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 June 2016 via mobile

The rooms are spacious and bed is comfortable. Apart from that there isn't much to say. Clearly a business trip hotel, looks dated and drab. A high rise version of a motel. Employees were in general pleasant and helpful. NOTE TO MANAGEMENT: Either inform the guests that they need to set the pull out sofa bed themselves and provide them... More 

Helpful?
1 Thank Tamar C
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Tamar, Thanks for your candid review. We apologize for the inconvenience with your stay. We are addressing your concerns with our team immediately. Thank you for letting us know about your stay. Please know that your concerns are heard, appreciated, and acted upon. Best, Jerry Rice General Manager More 

Foster City, California
Level Contributor
296 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 27 May 2016 via mobile

Big, comfy room with lovely linens, pillows and bed. Hosted a ladies get together in the room and we were quite comfortable. Had small refrigerator, micro and coffee maker along with long counter for food. The elevator is secure, you need a key to access the floors which is nice. Club room amenities were not available through my whole visit... More 

Helpful?
Thank MOBX
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

MOBX, Thanks for your great review of our hotel. We are elated that you and your friends enjoyed your stay. If you ever feel the need for another ladies weekend, we hope that you'll entrust your lodging needs to us. Our best to you! Jerry Rice General Manager More 

virginia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 May 2016

I stayed one night on business at this property. Checkin was easy and friendly. The elevator looked a little dingy and made some really weird noises. The rooms are really nice with a lot of space for working and if you like to stretch or do yoga in your room you have enough space to do that in these rooms.... More 

Helpful?
1 Thank mwbvirginia
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

mwbvirginia, Thanks for your candid review of our hotel. We are glad that you enjoyed your stay overall. I know that our exercise and fitness space is not the largest, however, I wanted to let you know that we are in the process of adding an additional treadmill for our guests. We hope that we'll have the opportunity to serve... More 

Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 May 2016

There are 2 elevators to go to your room but these two elevators are not connected with each other. So, you have to press the buttons on both elevators and wait which one opened first, which was quite annoying. The rooms are spacious but outdated. The hotel grounds are outdated. There is a swimming pool, no hot tub/whirlpool. Parking was... More 

Helpful?
Thank niceangel888
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

niceangel888, We thank you for your candid review of our hotel, and are sorry that you found our elevators annoying. Our hope is that although your found our property outdated, that the cleanliness of our product and service of our staff will not deter you from staying with us in the future. Jerry Rice General Manager More 

Moorestown, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2016 via mobile

We are from NJ and wanted to go to a restaurant on the waterfront in Downtown Wilmington so we decided to stay overnight at the Sheraton Suites. Upon entering we find a beautiful kitchenette and a small living room area. It was very clean welcoming! The bedroom was nice as well no complaints. My only issue was the bathroom the... More 

Helpful?
Thank Kimberly S
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Kimberly, Thanks for your kind review of our hotel. We are glad that your found your stay to be great. We have noted your comment about the access panel in your bathroom and added it to our "quick check" list for housekeeping for the week, so that we can address them if we find them. Thanks, and we look forward... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2016

Checked in late to catch a show in town. Got back to find that there was no water to the toilet, which was inoperable- wouldn't flush. Gross. Grungy, dated, un-calked shower/tub. Too late and tired to call down and arrange for a room change. Manager comped us free grungy breakfast buffet as a courtesy. Upon finally checking out, a mentally... More 

Helpful?
2 Thank eric s
Jerry R, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

eric s, Thanks for your candid review. We apologize for the inconvenience with your stay. We are addressing your concerns by tracking your room back on the info you provided here so that we can go into it immediately. Please know that your concerns are heard, appreciated, and acted upon. Best, Jerry Rice General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 

Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Region: United States > Delaware > Wilmington
Price Range: $150 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Wilmington Downtown Hotel staff and other travellers.
3 questions
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Sioux Falls, South Dakota, United States
4 months ago
over a year ago
new york

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Questions? Get answers from Sheraton Suites Wilmington Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not looking for views. Wanted a quiet, convenient location. Could have had higher room, but we only needed to sleep there and it was quiet.”
 of 5 bubbles 376ellisj, 3 Nov 2016 | Read review
“Rooms on the upper floors are quiet, the AC does work.”
 of 5 bubbles CDT22, 18 Sep 2016 | Read review
“Suite is recommended.”
 of 5 bubbles chanelg4, 10 Aug 2016 | Read review
“Get a suite it's worth it especially on the upper floors”
 of 5 bubbles happyhappy878, 12 Jun 2016 | Read review
“pretty quite on the 7th floor, not a view from our area though, only a parking garage to look at”
 of 5 bubbles Nona75, 1 May 2016 | Read review
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