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Bal Harbour Quarzo

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Bal Harbour Quarzo
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279 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Ottawa, Canada
Reviewed 2 weeks ago

I had read many horrible reviews of this hotel, but I was pleasantly surprised to see the rooms were incredibly clean, modern, bright, and spacious. We had a two bedroom suite, one room had two queen sized beds, the other room, a king sized bed, two large balconies, a large living room, a fully-equipped kitchen with table and chairs, spacious...

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Helpful?
Thank TravelLoukia
Barcelona
Reviewed 3 weeks ago via mobile

We booked three nights because we loved the pictures and description on their site. We have a three year old daughter who loves to play in pools and play at the beach. The description was particularly appealing for: - zen garden - kitchenette in the room - swimming pool - breakfast service (optional) Let me tell you that the images...

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Helpful?
1Thank Boshwear
Reviewed 3 January 2017 via mobile

THIEVES! I called Friday to discuss a reservation for february- I did not have detfinite dates. They barely speak English. I Called back today to cancel. They will not honor it! They are holding on to my money! Shameful hotel. If you want service and care-STAY AWAY!

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Helpful?
2Thank Liebsfam
jinz512, Manager at Bal Harbour Quarzo, responded to this review

We totally understand your situation but for the non-refundable reservation we clearly mentioned and you agree with the policy when you making the reservation with us. Later we sent you the Confirmation Email with the policy terms and you don't have any dispute or doubt. Later our manager make an exception for you to change the date without additional charge...

Manchester, United Kingdom
Reviewed 12 December 2016

We booked a one bedroom apartment with a sofa bed, however the sofa bed was not made up and the lady at the desk could not do it for us. The internet was not working and and the lady on the morning reception was very rude and arrogant to me. Another member of staff was very helpful and gave us...

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Helpful?
Thank Modest613
Orlando
Reviewed 2 December 2016 via mobile

Very misleading photos on net! Overpriced, dirty and no food service! Pool is a large jacuzzi Rooms have low 8 ft ceilings, are cold with no pictures, hair in bathtub!! Stay away! We are reasonable people and expect to be treated that way. We are sad that the owner is misleading the guests. Hidden fees everywhere and no beach. Located...

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Helpful?
2Thank SchnitzelOrlando
Management response:

Dear Brigitte Knott: Thanks for making such kind of effort for the detailed comment. First, for valued customer, we offer our best room upgrade per management team's agreement, the master ocean view suite with beautiful and spacious room cannot make you happy, since you only paid for the cheapest room category with no view and smaller size. Second, Guest love...

Reviewed 14 November 2016 via mobile

If you want to relax and unwind for a few days this is a great place to do it. We enjoyed the service we received from the bell hop. You can tell he loves and enjoys his job. This was a good location to go to the beach within a few miles.

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Thank Tina M
Reviewed 5 October 2016 via mobile

Rooms are huge and the decoration is very nice! If you are looking for a suite with kitchen.. Quarzo is perfect. Although there are some negative aspects.. The free wifi is awful and the premium wifi is expensive. They don't have breakfast, so they order it from a different place. It's nice and cozy but the pictures in booking/website can...

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2Thank Yasminn S
Reviewed 28 September 2016 via mobile

Me and my dad stayed here after 4 days in New York and it was just what we needed. The location isn't amazing, it's about a half am hour taxi ride into the centre of Miami because but the hotel was pure luxury. As it was my 21st the hotel had baked a cake for me and placed it in...

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Thank Katie M
Reviewed 2 September 2016 via mobile

We were very pleased with the quality of the accommodation and the area which was clean and up market. Short walk to serviced beach. The staff in the hotel were polite and helpful and made are trip very nice. We would return here again because there was real value for money.

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Thank Nicola F
Reviewed 23 August 2016

Hotel is well kept and very nicely furnished. Rooms are of adequate size yet the kitchen in the room has no stove and it renders the kitchen useless. Staff are rude and barely speak English. One of the staff members ridiculed the reception staff in front of us while we were trying to check in. Called down for an extra...

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Helpful?
Thank thurmila w

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 

Additional Information about Bal Harbour Quarzo

Address: 290 Bal Bay Dr, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: $260 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bal Harbour Quarzo 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida
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Questions & Answers

Here's what travellers have asked, with answers from Bal Harbour Quarzo staff and other travellers.
6 questions
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Questions? Get answers from Bal Harbour Quarzo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A tip to choose a really good room would be to select a different hotel.”
 of 5 bubbles 656ag, 21 Aug 2016 | Read review
“Higher floor. Stay way from the ground floor, these rooms have no privacy.”
 of 5 bubbles VivianAlex, 25 Apr 2016 | Read review
“Second floor is quieter”
 of 5 bubbles jbk52, 20 Apr 2016 | Read review
“Ask for rooms overlooking the inlet”
 of 5 bubbles joycev522, 2 Apr 2016 | Read review
“2 floor over the swimming pool is the best deal ,”
 of 5 bubbles florencee101, 29 Mar 2016 | Read review
5 of 5