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Bal Harbour Quarzo

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Bal Harbour Quarzo
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Bal Harbour Quarzo
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Showing 137: English reviews
Jersey City, New Jersey
Reviewed 21 August 2016

Avoid booking here. This place is the worst. Poor customer service. They add charges to your bill that aren't justified. They will put you in a lower category room than the one you booked and then they will say they will upgrade you for a fee. Housekeeping will go into your room after you've asked the TWICE not to do...

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Thank A G
Reviewed 10 July 2016

We looked up this hotel through Groupon (more on Groupon in a bit), and ended up booking a five night stay. The hotel has a very pleasant aroma as soon as you walk in. Front lobby is well kept and they provide complimentary fruit infused water and snacks/fruit. Front desk staff was very professional and helpful whenever we needed anything....

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Thank Clinton A
Glossop, United Kingdom
Reviewed 31 May 2016 via mobile

Just had first 4 nights of our holiday at the quarzo and we're very impressed. The receptionist was not American but there were no issues with language like some people say, we were even given a glass of champagne on arrival. The room was on the third floor and was very clean and spacious. We were facing the highway but...

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Thank Sally H
New York City, New York
Reviewed 18 May 2016

I was hesitant to book after reading previous reviews concerning the lack of customer service. However that was not our experience. If not very friendly, all the people at the desk (except for one) were polite and professional. Although the exterior of the hotel is unattractive, the inside is a hidden jewel. We stayed in the two bedroom with a...

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Thank judysw2015
Tallahassee, Florida
Reviewed 28 April 2016

Super cute boutique hotel. Pool area is small but the beach is just right across the street. Rooms are very big, it's like a home away from home. Only complaint is that the ice maker did not work in our fridge. Most definitely will stay here again!!!

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1Thank Lilmama08
jingyi W, Manager at Bal Harbour Quarzo, responded to this review

Greeting! We would like to thank you for your recent visit and the detailed review! As you can feel, we are changing our management and our staffs are much more professional, friendly, kindly now. Because we know the reviews from our customers are generous gift that can help us make great changes, and ultimately make a lot more customers happy!...

Cliffside Park, New Jersey
Reviewed 25 April 2016

We booked this hotel for its proximity to Sunny Isle. We got a special rate from Booking.com and decided to try it despite the negative reviews on Tripadvisor. First the pros, the hotel is very nice inside, ultra modern and very clean; which is what I look for in a hotel, there is a very nice scent throughout the place...

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Thank VivianAlex
Long Island, New York
Reviewed 20 April 2016

We got a great deal for a four day summer stay through an online travel site. The location is great and is convenient to all types of restaurants and shopping. The hotel has a small secluded pool and beach access through the four seasons hotel which is very nice. The rooms were incredibly large and furnished wonderfully. It was a...

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Thank jbk52
Reviewed 2 April 2016

The first day we arrived I brought it to their attention that our TV only worked on a couple of channels. I could not get any network TV station. I was told there was nothing they could do about it T that time. The next morning I asked again to have this addressed while we were out for the day...

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Thank Joyce V
Grand Cayman
Reviewed 29 March 2016

lousy service , one personn at the front desk overbusy, language barrier , no food or services , room are big but for that money you can get a real hotel with a friendly staff and a better view. It looks more like an hospital or a retirement house , no atmosphere no fun,

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2Thank Florence E
London, United Kingdom
Reviewed 16 March 2016

Recent,y returned from a 2 day stay prior to a cruise. Room was large, clean and comfortable. A fridge, iron, coffe making machine provided. The bed was huge!. Hotels in this area are pricey. Only fault was that the reception staff could not understand English - they were very helpful but also a bit of a disaster as they were...

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2Thank 26Tezza

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 

Additional Information about Bal Harbour Quarzo

Address: 290 Bal Bay Dr, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: $328 - $2,134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bal Harbour Quarzo 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida
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Questions & Answers

Here's what travellers have asked, with answers from Bal Harbour Quarzo staff and other travellers.
6 questions
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Questions? Get answers from Bal Harbour Quarzo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A tip to choose a really good room would be to select a different hotel.”
 of 5 bubbles 656ag, 21 Aug 2016 | Read review
“Higher floor. Stay way from the ground floor, these rooms have no privacy.”
 of 5 bubbles VivianAlex, 25 Apr 2016 | Read review
“Second floor is quieter”
 of 5 bubbles jbk52, 20 Apr 2016 | Read review
“Ask for rooms overlooking the inlet”
 of 5 bubbles joycev522, 2 Apr 2016 | Read review
“2 floor over the swimming pool is the best deal ,”
 of 5 bubbles florencee101, 29 Mar 2016 | Read review
5 of 5