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The Ritz-Carlton Bal Harbour, Miami

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The Ritz-Carlton Bal Harbour, Miami
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230 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Clarkston, United States
Reviewed yesterday NEW

This was my first time visiting this property. I had an excellent experience. Excellent accommodations and staff. The spa services were outstanding. The location of the hotel provided ease of access to northern Miami restaurants.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 671kendallw
Rochester Hills, Michigan
Reviewed 2 days ago NEW

A warm friendly reception at our arrival, (with Champagne) began a much needed 5 night stay. Our room with the floor to ceiling views of both the ocean and the bay were stunning, as was the beautiful modern room with a over sized luxury bath. The pool/beach staff were beyond accommodating, friendly (called us by our name) and simply delightful...

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Helpful?
Thank A C
Christiansted, St. Croix
Reviewed 1 week ago via mobile

I've stayed at this hotel since it opened and has been through its various management and brandings. As the Ritz, it's always been so consistent and of course with the great emphasis on customer service. Jonathan at reception was excellent and helped us with the many kinds of timing complications we had during this trip. We dealt with both Philippe...

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Helpful?
Thank Amy W
Hobe Sound, Florida
Reviewed 1 week ago

No club level. Food and service very poor. Not told we would be staying in someone else's condo. Reserved and charged for oceanfront room Had room on side facing away from ocean. Nothing was done about it

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank daleb227
Scott G, Hotel Manager at The Ritz-Carlton Bal Harbour, Miami, responded to this review

Dear Daleb227, Thank you very much for taking the time to share with us your feedback about your stay. It was disheartening to hear that you were dissatisfied with your room view. We take our guests feedback very seriously and believe it is one of the keys to continuing to improve our product and services. On behalf of the Ladies...

Peculiar, Missouri
Reviewed 1 week ago via mobile

We arrived the day before our cruise and wish we would have arrived several days early to enjoy this lovely facility. We had a 2 room suite that was well appointed and very comfortable. We were able to entertain guests and had in room dining for dinner that was simply delicious. The pool was smaller but nice. Service was excellent...

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Helpful?
Thank MooreFun295
toronto
Reviewed 2 weeks ago

Despite e-mailing ahead that I would be early, and despite waiting one hour and 20 minutes upon arrival at 3:00, my room was not ready. Told at 3:00 they were working on it. At 4:20 told still cleaning it and need another 20 minutes. Hardly honest or good service. The hotel was not full. There was only one other table...

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Helpful?
Thank torontosummer
Scott G, Hotel Manager at The Ritz-Carlton Bal Harbour, Miami, responded to this review

Dear Torontosummer, We thank you for your feedback and are disheartened to learn that your experience was not up to The Ritz-Carlton standards you have come expect. We listen very closely to our guest’s feedback and take note of the incidences that occurred so we can ensure a warm and welcoming experience to all. We hope to have the opportunity...

East Coast
Reviewed 2 weeks ago

My husband and I were here mid-week as part of a larger group affiliated with his business. Had a quick lunch by the pool and our server was really friendly and attentive. The other meals were with the large group and were delicious. Actually, all of the staff that we came in contact with were very attentive. Other than the...

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Helpful?
Thank ansky528
Cleveland, Ohio
Reviewed 3 weeks ago

From check in to departure, the hospitality of the Ritz Bal Harbour shined and sparkled. Claudia, a hotel relationship manager, reached out before we arrived and then checked in with chocolates after we arrived. At the pool, fruit-laden water was amply supplied, as well as sunscreen and a pleasant, capable pool staff. Poolside lunch was fresh and tasty. The room...

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Helpful?
Thank romee2016
Malindi, Kenya
Reviewed 3 weeks ago via mobile

Quite luxury atmosphere at Ball Harbour , extremely romantic and relaxing . The room was spacious and elegant , facing the canal , with great bath tub and charming Asprey London cosmetics. There was coffee machine witch makes your stay even more welcoming . Definitely recommended !!!

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Helpful?
1Thank Danny S
Great Midwest
Reviewed 3 weeks ago

We stayed here from December 27, 2016 for 7 nights and checked out January 2, 2017. Our entire stay was booked using points. I was traveling with my wife and 2 kids ages 10 and 13. My wife booked this place as she heard good things about it. We have stayed at many RC locations including Cancun, Grand Cayman, Naples...

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Helpful?
Thank caymankid
Scott G, Hotel Manger at The Ritz-Carlton Bal Harbour, Miami, responded to this review

Dear Caymankid, We thank you for your feedback and are disheartened to learn that your experience was not up to The Ritz-Carlton standards you have come expect. We listen very closely to our guest’s feedback and take note of the incidences that occurred so we can ensure a warm and welcoming experience to all. We hope to have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bistro Bal Harbour
Bistro Bal Harbour
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Overlooking the vast expanse of the Atlantic Ocean and just steps from all Miami has to offer, The Ritz-Carlton Bal Harbour, Miami is a luxury oceanfront resort. The resort boasts unparalleled onsite amenities, access to sparkling oceanfront sands and discover the exclusivity of only two elegant accommodations per floor. In each room, guests will enjoy spacious terraces, stunning views of the Atlantic or Intracoastal, elegant decor and 42-inch flat-screen TVs with surround-sound. Suites are beyond spacious, ranging from 1,147 to 2,800 square feet of total floor space and including up to four outdoor terraces and a gourmet kitchen. The Ritz-Carlton Bal Harbour, Miami makes leisure a way of life with its expansive outdoor pool, pristine beach area and full-service spa, featuring a wide range of relaxing and replenishing beauty and well-being treatments. As a family friendly Miami resort, The Ritz-Carlton Bal Harbour, Miami offers the Ritz Kids program that comes with special perks and benefits. The ultra-chic hotel is located near Bal Harbour dining, the famed designer Bal Harbour Shops, art galleries, nightlife and much more, providing easy access to the most exciting Miami activities. An oasis of indulgence nestled along the beautiful blue ocean, The Ritz-Carlton Bal Harbour, Miami is an elite place to gather for an elegant beachfront wedding or a festive celebration with friends and family. ... more   less 

Additional Information about The Ritz-Carlton Bal Harbour, Miami

Address: 10295 Collins Ave, Bal Harbour, FL 33154-1471
Region: United States > Florida > Bal Harbour
Price Range: $580 - $1,626 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Bal Harbour, Miami 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
1 Bal Harbour Resort & Spa
One Bal Harbour Hotel Bal Harbour
One Bal Harbour Resort And Spa
Bal Harbour Regent
Regent Bal Harbour
The Ritz-Carlton Bal Harbour, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Bal Harbour, Miami staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Bal Harbour, Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Baker tower room was excellent”
 of 5 bubbles romee2016, 1 Mar 2017 | Read review
“Atlantic Tower Ocean Front”
 of 5 bubbles caymankid, 28 Feb 2017 | Read review
“Just ask for a better room”
 of 5 bubbles morrisk708, 25 Feb 2017 | Read review
“Partial ocean view is as good as ocean view.”
 of 5 bubbles 997marioh, 7 Dec 2016 | Read review
“This hotel's location is great because it is at the tip top of South Beach close enough to fun but far a enough for a peaceful stay.”
 of 5 bubbles lesliem945, 30 Oct 2016 | Read review
5 of 5