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This hotel is great friendly staff smiling faces very clean rooms fluffy beds Omg!so comfy and pep the breakfast cook is so sweet we had great conversations and lots of laughter and Deon weather's the GM is the best he straightened out my reservation issue...More
This is my third time staying at this hotel.. The first two times there were some difficulties but staff were helpful.. This time I stayed for several weeks because I was waiting for an apartment.. I had to extend a few times and the staff...More
I have stayed at this location a few times over the last few years and haven’t had any problems. This trip, they started to renovate the place. They were painting the exterior when I stayed last week.
The only thing I would say that needs...More
I had to have my house tented, so we wanted the closest and cheapest place to crash for a couple days.
The rates here are the lowest in the area, on Marriott's website, so we figured WTH.
The front desk staff is really great. Amenities...More
Response from FairfieldBocaManager, General Manager at Fairfield Inn & Suites Boca RatonResponded 4 weeks ago
Thank you for taking the time to share your valuable feedback. My name is Deon Weathers and I am the General Manager at the Fairfield Inn & Suites Boca Raton. It has come to my attention that our team delivered great service during your stay,...More
I’ve stayed in quite a few Fairfield’s. This one is just okay. Our room smelled funny. Like dirt and mildew. The ac didn’t cool the damp, warm room. The orange chair in the corner was filthy and full of stains. The customer service was very...More
Response from FairfieldBocaManager, General Manager at Fairfield Inn & Suites Boca RatonResponded June 28, 2018
I recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at our hotel, I sincerely apologize for falling...More
There are beaches everywhere in Florida. I was 30 minutes away from the famous Miami Beach including the commute and parking in heavy traffic. I was 15 minutes away from Hollywood Beach a closer more private beach.