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Embassy Suites by Hilton Boca Raton

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Embassy Suites by Hilton Boca Raton
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1,110 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
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wallinford Connecticut
Reviewed yesterday NEW

This is an ugly, ultra modern hotel. We entered our room to see a large stain on the living room rug, that appeared to be blood.. the pool area, the pool itself and the hot tub were all dirty with floating debris. A road repair just outdide the pool area had an all day pile driver.The fitness room could use...

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Helpful?
Thank gerald f
Flagstaff, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

Checked around 10:30 pm New Years Eve just arriving from Flagstaff AZ. Greeted us very pleasantly and promptly. Clean,bright, updated room. Happy Hour wasn't what we expected... Not sure what we expected.. Basic /free drinks... No appetizers.. No big deal, as we are not drinkers. 3nights... Housekeeping was amazing. Never had to ask for anything...except the toothpaste we forgot to...

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Helpful?
1Thank Beth D
About Hotel's Favourite Review
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this great review and your kind words concerning your stay at our hotel. It is always nice to read when we have provided one of our guest with a memorable stay and we look forward to welcoming you back when you next return to the Boca area. At Your Service, Manny O'Neill General Manager

Orlando, Florida
Reviewed yesterday NEW

Their food is horrific. Never thought I would say this from an Embassy Suites. I got food poisoning all I got was sorry. They make you buy dinner if you want somewhere to sit during the managers reception and they dont even offer the beers they are supposed to. They limit everything. Although the rooms look clean there are roaches...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kcolumna1
cocoa beach
Reviewed 2 days ago NEW

I am a lifetime Diamond and stay at Hilton properties each week. This newly renovated hotel is great with free breakfast and a manager's reception. The staff is great: especially Gary and Barbara in the lounge as well as Regina at the front desk! A great value.

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Helpful?
Thank lizmahaney
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this short and powerful review. It is people like yourself that reminds me why I chose to work in the Hospitality Industry. When you next return to the Boca area please stop by and allow me to thank you in person for this great review. At Your Service, Manny O'Neill General Manager

Gloucester, Massachusetts
Reviewed 2 days ago NEW

This hotel is next to a noisy train track, is old, lacks good staff and is no where near either down town Boca Raton or the beach. Do not pay extra for access to the "Premium" level amenities because there are none.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kattct
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to meet your expectations during your recent stay at our hotel. It is through comment like yours that will help us improve our guest experience and I want you to know I have shared your comments with the appropriate...

Yellow Springs, Ohio
Reviewed 2 days ago NEW

This hotel is convenient to Wakodahatchee and Green Cay birding sites. the rooms are a bit smaller than most Embassy Suites, but the staff is friendly and the rooms are quiet. There are restaurants nearby. We enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank diananel
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this kind review and for recognizing our friendly staff, quite rooms and our convenient location to many activities in the area. We look forward to welcoming you back when you next return to the Boca area. At Your Service, Manny O'Neill General Manager

Milwaukee, Wisconsin
Reviewed 3 days ago NEW

Rooms are nice, breakfast is good. I did have an unpleasant surprise on my credit card bill afterwards... a charge for the bottled water. Called the hotel back for a credit, that didn't happen. Took the dispute to the credit card company.

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Helpful?
Thank badgerbri2017
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for your kind words concerning our nice rooms and good breakfast and please accept my sincere apologies for our failure to return your call concerning the charge for bottle water. I would like you to know I have met with our accounting staff and shared your comments concerning the importance of returning all calls in a timely manner...

Satellite Beach, United States
Reviewed 3 days ago NEW

I stay at this property regularly and have never had a complaint. The staff is always helpful and courteous. The location is convenient with numerous restaurant options near by. If you are a light sleeper you might try to get a room on the north or west side of the property, there is the occasional train that passes to the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank S9679ZLmichaelf
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this great review and for your loyalty in choosing to stay at our hotel, when you have the opportunity to stay at any of the many first class hotels we have in the Boca area. In addition thank you for recognizing our helpful and courteous staff and our convenient location. When you next return to the hotel,...

Tampa, Florida
Reviewed 4 days ago NEW

Room and breakfast were nice. Service not that good. We called for more towels and a blanket. Desk clerk said there was no more blankets but never brought towels as promised. The old man at the bar was rude.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank 289angell
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for talking the time to write this review and please accept my sincere apologies for poor service you received during your recent stay at our hotel. I would like you to know this is not typical behavior of our team members and that I have met with our Front Office and Food & Beverage staff to coach them...

Gainesville, Florida
Reviewed 4 days ago NEW

We stayed here for a night prior to an early flight out of Ft. Lauderdale. About 30 minutes to FLL, but spring break rates for a Ft. Lauderdale hotel were almost double. Typical Embassy Suites hotel. Managers Reception for 2 hours in the evening and usual good breakfast with made-to-order omelets. Bed was comfortable and couldn't hear the neighboring room...

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Helpful?
Thank KCGator12
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this kind review and we look forward to welcoming you back when you next return to the Boca area. At Your Service, Manny O'Neill General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Boca Raton is located in the heart of Boca Raton. Easy access to all major Boca Raton attractions including the upscale Town Center Mall, Boca Raton Museum of Art, Mizner Park Shopping and Dining, Boomers Family Fun complex, Morikami Japanese Gardens, Trendy Atlantic Avenue, and of course, those beautiful beaches. Also close by you will find Florida Atlantic University, and Lynn University. Complimentary Full cooked-to-order breakfast each morning and nightly managers reception. ... more   less 

Additional Information about Embassy Suites by Hilton Boca Raton

Address: 661 NW 53rd Street, Boca Raton, FL 33487
Region: United States > Florida > Boca Raton
Price Range: $161 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boca Raton 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Boca Raton
Boca Raton Embassy Suites
Embassy Suites By Hilton Boca Raton Florida
Hotel Style:
#9 Romantic Hotel in Boca Raton
#9 Business Hotel in Boca Raton
#12 Family Hotel in Boca Raton
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boca Raton staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Boca Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I picked a corner end room for a quieter stay”
 of 5 bubbles LTH1BallstonSpa_NY, 2 Mar 2017 | Read review
“Near elevator, if possible, or it could be a longish walk.”
 of 5 bubbles X1867MDgeorgem, 1 Mar 2017 | Read review
“7th Floor rooms I believe are a little larger but check with hotel.”
 of 5 bubbles goodt848, 24 Feb 2017 | Read review
“Hopefully its better now...”
 of 5 bubbles R7212RZmichaelw, 18 Feb 2017 | Read review
“Try not to be on the train track side of the building.”
 of 5 bubbles HarlanS204, 18 Feb 2017 | Read review
5 of 5