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The Inn At Boynton Beach

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The Inn At Boynton Beach
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310 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Palms West, Florida
Reviewed 1 week ago via mobile

When we booked this hotel it looked pretty decent from the online pictures. When we went to check in the lady at the front desk was having a conversation with a customer and she took 10 mins before she acknowlede us. We waited 20 minutes before we were checked in. When we walked in our room, it had a moldy...

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Helpful?
Thank sy5thave
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us a chance to accommodate your needs. We sincerely do apologize for the opportunities faced during your stay. We have addressed these issues with the appropriate departments and are rectifying them as we speak. Please contact the property to speak to management. We strive everyday to update, upgrade and improve...

Reviewed 2 weeks ago

We lost our laptop from inside our hotel room, we reported it to the front desk receptionist, because the Manager was not there, it took 2 days until the Manager talked to us, after we have left him so many messages, and was really upset why he could not talk to us. We reported it to the police, too. The...

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Helpful?
1Thank Michael D
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us the opportunity to take care of your stay. It is our ultimate goal to provide you a room in the best working order. We apologize for your experience and we are determined to update the hotel. We are looking into the alleged missing laptop and we have spoken already....

Los Lunas, New Mexico
Reviewed 11 February 2017

View the room before you actually settle on a room. The rooms are clean but outdated. Beds don't always have good mattresses. Lights don't always work. I had a computer chair that was missing one of it's wheels.

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Helpful?
1Thank bob3160
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate your stay with us. We continue to strive to make this hotel better everyday. Our focus is our customer service and the experience of our guests. We hope to see you again in the future. Thanks.

Freeport, New York
Reviewed 11 February 2017

The Inn is located in the middle of nowhere. A pool side deluxe king size room is a room on the 4th floor overlooking the pool. The room was last updated I think in the 70's. The carpeting is stained and there is only one chair and no where to eat in the room. So the micro wave does't mean...

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Helpful?
1Thank Larry R
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your stay and we appreciate the feedback it is our goal to provide a great stay at a reasonable price. I apologize for the experience, please contact the property to discuss further. It is our goal to continue to be the best value destination in Palm Beach County. Thanks

Fort Lee, New Jersey
Reviewed 29 January 2017

The hotel front door is under renovation We had to enter through the rear door. The parking lot in disrepair and there was fighting and cursing going on there and in lobby of the hotel. There was screaming in the hall at 2:30 AM.we were reserved for eight nights and left after one night. Beware!!!

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Helpful?
1Thank NormanG126
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback on your experience. With any hotel we can not get better unless we hear from the voice of the customer. We take pride in providing great service, great amenities at a reasonable price. I do apologize for the experience faced and working towards upgrading and updating the property. We can not predict or control other...

Terre Haute, Indiana
Reviewed 17 January 2017

We stayed at this hotel just last weekend, January 15-16 We arrived and the front entrance was taped off, not sure if the hotel was open. We parked out front & this kind man was outside and showed us the way to the lobby entrance, we could walk by the attractive dumpster or all around the hotel. There were no...

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Helpful?
1Thank bvrabic
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us a chance to accommodate your needs. We sincerely do apologize for the opportunities faced during your stay. We are aware of these issues and we are working with the appropriate departments to rectify them as we speak. Please contact the property to speak to management. We strive everyday to...

Reviewed 10 January 2017

Hopefully a use syringe on our way to check out it was a isolate incident,(carefull with the kids) the house keeping sucks too, Friendly staff offer me a discount but who wants to go back and stay in a dirty hotel room with syringe in the hallways. SO IF YOU ASK ME? ITS BETTER PAID EXTRA AND STAY IN A...

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Helpful?
1Thank Rivera L
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for the feed back and we appreciate your stay. Yes we did speak about your experience and I did offer you a discount. There was a syringe located but it was outside of the building on the ground. We do strive to ensure a great stay and we are committed on getting better. Thanks

Essex, England
Reviewed 26 December 2016 via mobile

Firstly..this hotel is not on a beach..its in a rough area right on the interstate. We made a terrible mistake booking this place without reading the reviews! Never again! The pool area was littered with beer cans, sunloungers were filthy. .the room was dark and dingy..theres no where to go at all..we huddled in our room all night only to...

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Helpful?
2Thank evetombraider
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and your stay at our property. I definitely do apologize for the inconvenience and the experience you had during your stay. We are aware of these opportunities in our hotel and we are working towards resolving them as we speak. We can not control what guests do in our rooms after they have arrived. We...

FL, USA
Reviewed 11 December 2016

booked through Hotwire. I have never written a negative review as I know a one bad review from a one time experience can have a derogatory impact. I almost feel as though it is my civic responsibility to inform travelers. The area looks like a crime scene waiting to happen? I tried to check in during pouring rain, and could...

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Helpful?
3Thank 2647thom
Steven J, General Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback on your experience. With any hotel we can not get better unless we hear the voice of the customer. I do apologize for the experience faced. We are working on upgrading and updating the property as we speak. We take pride in providing great service, great amenities at a reasonable price. We strive to exceed...

Auburn, New York
Reviewed 27 November 2016

This is my second stay at the Inn and I found it to be much better in the housekeeping department. No negatives as far as cleanliness. Nice pool and fitness center. 24/7 business center with complementary newspapers. And of course the free breakfast. Great value for this area.

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Helpful?
1Thank Davidkul
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your stay, we appreciate your feedback. Our focus is to continue to improve the property in all areas. We strive to provide a great experience and hope you can return in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Whether on vacation or business you ll find the Inn At Boynton Beach South Palm Beach County offers the best of both worlds. Combining comfortable and affordable lodging with a great location , conveniently located off Interstate I-95, scuba dive boats less then 1 mile away, just minutes from Palm Beach shopping along Worth Avenue or City Place, Delray Beach cruises are a short drive and over 20 of Florida s pristine golf courses within 5 miles. While staying at our hotel, you can spend a day deep sea or drift fishing, scuba diving or just enjoying the ocean beaches at Boynton Beach s Ocean Front Park or nearby Delray Beach and West Palm Beach . Our hotel is just 15 minutes from Palm Beach International Airport and 30 minutes from Fort Lauderdale International Airport. The West Palm Beach Convention Center is 20 minutes away. Start your day with a unique breakfast experience at our Breakfast Bar served every morning featuring the world's best tasting cinnamon roll. We offer free local phone calls, 24 hour fitness center and complimentary high speed internet access. End your day with our complimentary Manager's Reception every Monday through Saturday. Come visit Boynton Beach, FL soon, check out all we have to offer at The Inn At Boynton Beach. ... more   less 

Additional Information about The Inn At Boynton Beach

Address: 480 West Boynton Beach Boulevard, Boynton Beach, FL 33435 (Formerly Holiday Inn Express)
Region: United States > Florida > Boynton Beach
Price Range: $87 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Inn At Boynton Beach 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel Boynton Beach
Holiday Inn Boynton Beach
Boynton Beach Holiday Inn
Holiday Inn Express Boynton Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Inn At Boynton Beach staff and other travellers.
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Questions? Get answers from The Inn At Boynton Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with pool view are good, if the weather is good, not windy and rainy.”
 of 5 bubbles michaeldC6913KA, 9 Mar 2017 | Read review
“Book elsewhere!”
 of 5 bubbles bucabuca, 11 Feb 2017 | Read review
“There is no way to choose a good room”
 of 5 bubbles NormanG126, 29 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles bvrabic, 17 Jan 2017 | Read review
“Stay away from the area, and this particular hotel”
 of 5 bubbles 2647thom, 11 Dec 2016 | Read review
5 of 5