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Extended Stay America - Tampa - Brandon

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Room & Suite (9)
Dining (1)
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Overview
  • Excellent12%
  • Very good20%
  • Average9%
  • Poor19%
  • Terrible40%
12 Jan 2018
“Extended Stay Brandon”
9 Nov 2017
“Never Again”
AMENITIES
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Tampa - Brandon
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Offers from Extended Stay America - Tampa - Brandon
Special Offer: Save up to 10% TODAY!
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 62 reviews
Reviewed April 23, 2018

Except the location, the place is the worst place you can stay, In spite of the fact I wanted a non Smoker room, my room was smelled heavy smoked, carpet so dirty, floor was stickly, linens were used and abused with visible body fluids, a...More

1  Thank 245georgej
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded April 23, 2018

George, thank you for staying with us and taking the time to post a review. We apologize for the problems you experienced with our housekeeping service during your stay. We do have procedures in place to prevent these types of issues. Regrettably, we missed something...More

Reviewed March 25, 2018 via mobile

I booked through Hotwire. After reviewing notification from Hotwire I started reading the reviews. Very quickly I realized this wasn't a good choice. When we went to inspect the room, all of the negative comments that I had read in other reviews were accurate. Floor...More

Thank coachliston
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded March 26, 2018

Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please rest assured that your comments have been taken as a learning tool and have shared with the housekeeping team in an effort to improve our service. We hope you will consider...More

Reviewed March 25, 2018 via mobile

There is no excuse for the filth in this hotel. I can’t believe they are allowed use the credibility of the extended stay brand. I’m even more shocked that I paid $150 USD for my stay. Please beware that isn’t an average hotel although it...More

Thank Tiffany P
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded April 11, 2018

Tiffany, thank you for the feedback on your stay. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guests include a commitment to providing a clean, fresh environment and we are very sorry...More

Reviewed March 11, 2018 via mobile

Horrible stay pulled bed sheets back noticed body fluids stains all over sheets. Notified front desk they gave me new one and told me to make the bed myself. Management never called or acted concerned.More

Thank David H
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded March 12, 2018

David, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing...More

Reviewed February 21, 2018

ESA- ARE YOU KIDDING ME? Called the hotel directly today (on 2/21/18) to book a room for the night for my husbands business meeting in Brandon. I was given a room, a confirmation number and gave them our VISA number. My husbands meeting ran over...More

Thank DEBI12345678
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded February 23, 2018

We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$69 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$69 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (9)
Dining (1)
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Room Tips
"Closer to the lobby is farther from the Interstate traffic - but not sure any of the rooms are really..."
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"Rooms on each end of the buildings are bigger, and have more privacy."
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"Go to the hotel next door."
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"Six of one, half a dozen of the other. 3 buildings, all two story"
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