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Extended Stay America - Tampa - Brandon

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40 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Southaven, Mississippi
Reviewed 3 weeks ago

Stayed 3 nights. fairly satisfying, other than the beds being extremely uncomfortable and looks like the facilities are in need of updating. Lots of "interesting" elements meandering around though, no security around. However, the staff was great: There was a lady called Chris and her service was outstanding. . Love the Perks program, I would consider staying again at another...

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Helpful?
Thank lourdesrelyea
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you were pleased with our staff and that you enjoy our Perks program; however, it is disappointing to read that your bed was uncomfortable. Thank you again for sharing your experience with us. We would love to see you...

Dallas, TX
Reviewed 3 weeks ago

stayed here for work assignment. Should have asked my colleagues who had tried this place before. Place is very run down. Wall bulged out with uncleaned stains on wall. Drunks and transients partying in parking lot. Local sheriff cars almost always there. Lots of women coming and going for suspicious reasons. Very loud at times when partying got out of...

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Thank GregDallas_TX
Tampa, Florida
Reviewed 30 December 2016 via mobile

Clean room, friendly check in lady, NO ROACHES THANK GOD. Very good place to go if you are on a budget. Sadly did not get to stay full night due to complications (personal) buy would've liked to see what breakfast was like. Came with fridge microwave freezer a lot of cabinet space. A lot of utilities excellent room for the...

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Helpful?
Thank danny55510
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you so much for posting a review of our hotel. We appreciate your positive review about our hotel accommodations provided during your short stay with us. We strive to provide our guests with a comfortable 'home away from home' experience and its rewarding to hear we have accomplished our goal. Thank you again for sharing your experience with us....

Orlando, Florida
Reviewed 27 December 2016

The worse hotel I have ever stayed. I thought the extended stay I stayed at Clearwater was the worse until I stayed at this hotel. Dirty rooms plus mosquitoes. I regret staying at this hotel. The first room allocated was even worse. Stains in the bed sheet. Its was suppose to be a non-smoke room but we could smell that...

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Helpful?
Thank kwame30
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. We pride ourselves on being able to provide a great hotel for a great value, so we are sorry to hear that your stay was unsatisfactory. We can assure you that we will take inconsideration all comments mentioned and work with our...

Centreville, Virginia
Reviewed 16 December 2016

I stayed here because the previous hotel I reserved didn't have a fridge, which is a must in the hot Tampa weather. It was the only place that had a room immediately in that area. I have to say, the hotel staff is extremely nice, pleasant, and provided everything we needed. I was unhappy with how old the buildings are,...

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Helpful?
Thank ashadid08
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you for providing feedback regarding the events that took place during your recent stay with us. We were disappointed to hear your stay was not a positive one due to security issues. The sense of security and safety for our guests and staff is our top priority. Your comments in regards to your first impression of our hotel are...

Reviewed 13 December 2016 via mobile

Didnt have much choice. This was a dump Shady people drinking outside. Lots of "friendly" women hanging around and other things I didnt want to know about. Poor housekeeping. Place was a dump.. Switched to another same brand facility. Much better

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Thank Greg H
Woodland Park, Colorado
Reviewed 28 November 2016 via mobile

This is the worst hotel I have ever stayed in...EVER! It started from the beginning Dwayne was so rude when I called the hotel. I was told someone would return my call about it...they didn't. With in 5 minutes of checking in we heard crashing in the bathroom to find our tiles falling off. They asked us not to shower...

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Helpful?
Thank Michelle M
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you for providing feedback regarding the events that took place during your recent stay with us. The situation you described is truly regrettable. Please accept our most sincere apologies. We are very sorry for your experience. To uphold our company's high standards, we will coach our team on how to provide great service. We will attend to any broken...

Jacksonville, Florida
Reviewed 31 October 2016

We were having a rough day trying to book a hotel for the night through Expedia and Priceline and finally gave up when neither came through. We ended up driving by Extended Stay in Brandon, FL and without even telling Melissa, at the front desk, our story, she immediately took care of us and made our trip the best we've...

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Helpful?
Thank WellTraveled301
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

It is so rewarding to see you had an excellent experience at our hotel. Reading about the high-level of customer service you received and the clean room accommodations is satisfying. I will be sure to inform Melissa on what an amazing job she is doing. Thank you again for your review. We look forward to seeing you in the future,...

Saint Augustine Beach, Florida
Reviewed 13 October 2016

Stayed two nights to escape Hurricane Matthew. Hotel was very clean and comfortable. Staff very friendly and helpful. Would stay here again . Room was updated with a microwave, refrigerator and dining area. great value for the price.

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Helpful?
Thank CB251b
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased you were well accommodated at our hotel while you waited the storm. It is also great to know that our affordable rates were beneficial. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Melbourne, Florida
Reviewed 9 October 2016

The grounds were like a giant ashtray. Cigarette butts everywhere. Nonsmoking room smelled like cigarette smoke. No cooking utensils available- no pans. We were given two plates, two cups, two serving spoons and one knife and one fork. It is bare bones. Grab and Go breakfast is coffee and a muffin and granola bar. I travel often for work and...

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Helpful?
1Thank LJfromFL
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the hotel did not meet your expectations. The cleaning issues you mentioned have been addressed to our staff and will be rectified. Please contact me, at bnd@extendedstay.com, to discuss this further. We would love to have another chance to provide...

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Tampa - Brandon

Address: 330 Grand Regency Blvd, Brandon, FL 33510 (Formerly Homestead Tampa / Brandon)
Region: United States > Florida > Brandon
Price Range: $107 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Brandon 2.5*
Number of rooms: 141
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Also Known As:
Homestead Tampa / Brandon Hotel Brandon
Extended Stay America Brandon
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Brandon staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Brandon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on each end of the buildings are bigger, and have more privacy.”
 of 5 bubbles ashadid08, 16 Dec 2016 | Read review
“Go to the hotel next door.”
 of 5 bubbles bondsgirl1985, 9 Oct 2016 | Read review
“Six of one, half a dozen of the other. 3 buildings, all two story”
 of 5 bubbles JamesK340, 13 Dec 2015 | Read review
“Higher floors are quieter.”
 of 5 bubbles yvonnes861, 27 Oct 2015 | Read review
“Ask for the lakeside view”
 of 5 bubbles S1884LGmichellef, 30 Aug 2015 | Read review
5 of 5