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Extended Stay America - Tampa - Brandon

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Room & Suite (9)
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Overview
  • Excellent12%
  • Very good20%
  • Average9%
  • Poor19%
  • Terrible40%
12 Jan 2018
“Extended Stay Brandon”
9 Nov 2017
“Never Again”
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Special Offer: Save up to 10% TODAY!
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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11 - 15 of 62 reviews
Reviewed November 9, 2017 via mobile

We stayed here while waiting to close on house when I was working! We thought a good way to save money....the first visit we couldn’t get towels and the night clerk threaten to have us arrested because we wanted towels. Manager did give us a...More

Thank Tammy R
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded November 11, 2017

Tammy, we can not apologize enough for what you experienced. But this is definitely not the type of experience we want our guest to have. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not acceptable, and we...More

Reviewed October 23, 2017

The CSR seems as through she did not want to do her job. CSR lacked knowledge about reservations and I was about to be turnt around due to the CSR not asking proper questions. The CSR told me to contact her supervisor and I would...More

Review collected in partnership with Extended Stay
Thank ashaunt
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded October 25, 2017

Thank you for being our guest and for taking time to leave feedback. We apologize for the mix up with you reservation and for the service issues you experienced. If there are still unresolved issues, please contact our General Manager to further discuss your charges....More

Reviewed August 12, 2017

Would be nice to find a hotel room that is clean, without bugs and vagrants, that costs less than $75, but this Extended Stay does offer these comforts for $65-80, per night. We like this particular chain, as well as location. Nice staff, guests, and...More

Review collected in partnership with Extended Stay
Thank Lyn V
Response from 00esa, General Manager at Extended Stay America - Tampa - BrandonResponded August 13, 2017

Lyn, thank you for being our guest and taking the time to review your experience at Extended Stay America - Tampa - Brandon. We are thrilled to read that you loved your well-appointed room, our affordable rates and convenient location which was perfect for your...More

Reviewed August 9, 2017

Room was low priced, but A/C unit was not blowing cold. Also the ad said plates were provided, which they were not. We only stayed a few hours, but were able to get a full refund. Be careful where you spend your moneyMore

Review collected in partnership with Extended Stay
Thank richardtJ8107EW
Response from 00esa, Manager at Extended Stay America - Tampa - BrandonResponded October 13, 2017

We are committed to offering all of our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward....More

Reviewed July 23, 2017

4th night was charged a smoking fee of several amounts ($250,$150,$50, and two $25 fees) i dont kniw whats going in there.but this happened and i dont smoke.i tried to get smell out with freshner and incense. And was charged these amounts some attempted. Very...More

Review collected in partnership with Extended Stay
Thank jeneanf2017
Response from 00esa, General Manager at Extended Stay America - Tampa - BrandonResponded July 24, 2017

I apologize for the smell of smoke you encountered during your stay. We work hard to provide a clean and comfortable environment and I am sorry the odor compromised your experience. We will follow up on your concerns to ensure we are doing everything possible...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$69 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$69 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (9)
Dining (1)
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Room Tips
"Closer to the lobby is farther from the Interstate traffic - but not sure any of the rooms are really..."
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"Rooms on each end of the buildings are bigger, and have more privacy."
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"Go to the hotel next door."
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"Six of one, half a dozen of the other. 3 buildings, all two story"
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