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All reviewspancake machinethe holiday inn expressfree breakfastmonkey barcinnamon bunsyogurthear the musicclean roomsbudget hotelstreet sidewould stay here againhotel is locatedrestaurants and barshot breakfaststayed two nightsnice pool areacalled the front desk
Ok for a one night stay or just to stop to sleep. I would NOT plan for a vacation here. Staff was lackluster and noncaring, "restaurant" or breakfast area was filthy and food was disgusting. Woman "cleaning" up the area and responsible for keeping breakfast...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers AreaResponded 18 February 2016
Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as...More
Staff were friendly and welcoming and the room/hotel was clean and well equipped. The pool area was nice. The breakfast area was large and open with a standard HIE style breakfast.
An initial issue with the room (we had young kids and the balcony door...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers AreaResponded 13 February 2016
Thank you for writing a review. Our hotel is committed to providing our guests with the highest quality services and facilities. I am pleased to note that you were satisfied with wonderful service from the staff, neat rooms, nice pool facility and breakfast...More
The staff were all very friendly. The room was very clean. Housekeeping kept towels & coffee maker supplies well-stocked. The room had a fridge, but no microwave. The 2 queen beds in our room were on the soft side, but comfortable. The room had a...More
Response from RJ411, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers AreaResponded 23 January 2017
Thank you for your review. Listening to our guests and responding to their needs is how we continue to improve our service.
The location was convenient and the service was wonderful. The decor was a bit rundown, however, and the noise level was loud. There is a restaurant/bar down the street and the music was loud until after midnight. Luckily, I had a white noise app on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers AreaResponded 9 February 2016
Thank you for taking the time to write a review of your recent stay. I deeply apologize for any inconvenience you may have experienced due to the noise levels. Although I would have preferred you had a better experience, your feedback is highly...More
Looked nice but looks are deceiving. Was awakened by maids yelling up and downthe hallway. Erratic internet..had to sign in twice just to finish this review. Had to use my personal hotspot on Sunday. Pool not cleaned on Monday and COLD. Left early for another...More
Thank Darrell D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers AreaResponded 3 February 2016
Dear Darrell D,
Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this...More
Hi Wayfarer - I found the hotel to be affordable but may not work for you as they do have a pet policy that allows pets (so it would not be pet-free). I hope you find what you are looking for and have a nice trip!
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"book your room on the Lafayette Street side, rather than the Cape Coral Blvd side."