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Extended Stay America - St. Petersburg - Carillon Park

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Traveller (77)
Room & Suite (68)
Pool & Beach (4)
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Overview
  • Excellent30%
  • Very good14%
  • Average15%
  • Poor17%
  • Terrible24%
Travellers talk about
“panera bread”(7 reviews)
“pull out couch”(4 reviews)
“coffee maker”(3 reviews)
AMENITIES
Free Parking
Pool
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Offers from Extended Stay America - St. Petersburg - Carillon Park
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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1 - 5 of 169 reviews
Reviewed 1 week ago via mobile

Would not go there again. For some reason they were doing construction next to our room. I thought it was very rude and Loud .It was so loud the walls were shaking Check your room first !!!! And the room not clean.More

Thank Brian M
Response from 00esa, Manager at Extended Stay America - St. Petersburg - Carillon ParkResponded 1 week ago

Brian, thank you for taking the time to provide feedback about your visit. We're sorry your stay was impacted by the on-going renovation. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. Your feedback...More

Reviewed March 25, 2018 via mobile

The rooms are small and dirty, when we got to our room the bathroom had no toilet paper and one of the towels had hair in it, the sink was dirty and had hair in it. The comforter smelled and the blanket had cigarette burns....More

Thank franti237
Response from 00esa, Manager at Extended Stay America - St. Petersburg - Carillon ParkResponded March 25, 2018

Thanks for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while being here and the inconvenience it caused to you. Your feedback regarding cleanliness is shared with our housekeeping team to take remedial steps ensuring no guests...More

Reviewed March 21, 2018

This was by far one of the dirtiest hotels I have ever stayed in. Non smoking room smelled like cigarettes, holes in the carpeting, stained bathtub and tiles, old appliances, stained mattresses, broken pull out couch, stained towels, holes in blanket, garbage underneath the pull...More

Review collected in partnership with Extended Stay
1  Thank A5661LFadriand
Response from 00esa, Manager at Extended Stay America - St. Petersburg - Carillon ParkResponded March 22, 2018

Adrian, thank you for being our guest. We apologize for the difficulties you experienced in your room and regret the inconvenience caused. We have discussed your feedback with our housekeeping and maintenance teams to prevent these mistakes from being repeated in the future. We hope...More

Reviewed March 11, 2018 via mobile

Was supposed to stay there for a week. Checked out after one night. The room was not equipped as advertised. I requested the equipment and it was never delivered. A light bulb was burnt out, the bathroom faucet was broken and the carpet was dirty...More

2  Thank o r
Response from 00esa, Manager at Extended Stay America - St. Petersburg - Carillon ParkResponded March 12, 2018

It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Reviewed February 11, 2018

We were looking for a nice hotel while our motorhome was in the shop. We were very disappointed in Extended Stay Hotel. Did not meet what were looking for at all. When we checked in the room was very dusty. The kitchen was not fully...More

Review collected in partnership with Extended Stay
3  Thank jamesy274
Response from 00esa, Manager at Extended Stay America - St. Petersburg - Carillon ParkResponded February 12, 2018

James, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$77 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (77)
Room & Suite (68)
Pool & Beach (4)
Dining (2)
Questions & Answers
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Barry G
February 7, 2016|
Answer
Response from dtraveler2016 | Reviewed this property |
I had no issues with my room at all. Request room in the back. First floor.
0
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Room Tips
"There aren't any that are any better than any others. Try to get ones as far from other guests as..."
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"If you like a Filthy place this is for you"
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"stay in the building away from the pool"
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"let them know if you need a Handicap room"
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