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Just returned after a fabulous 3 week holiday at the Sheraton Sand Key. This was our 23rd Stay and just gets better, already to book again. What a lovely friendly hotel everyone is so friendly and helpful, we love the beach an easy stroll from...More
I will start this review by saying I’m a Marriott Lifetime Platinum member and have only stayed at Marriott properties the past 15 years. When Marriott and SPG merged we decided to try them out. Man the Sheraton Sand Key did not disappoint!
2 Thank LSUFAN67
Response from Darla N, Manager at Sheraton Sand Key ResortResponded July 3, 2018
Reviews such as this are very gratifying especially when written by a Marriott Lifetime Platinum member. Customer Service is something our associates take much pride in and it is truly rewarding when someone such as you who knows efficient, knowledgeable and caring service gives us...More
Staff is hit and miss. Many were great but some were not. The front desk lady was obviously overwhelmed by the full house, she showed her frustration with me when I asked extra valid questions. Forgot her name.
We woke up early to go to...More
Response from DarlaN34, Manager at Sheraton Sand Key ResortResponded yesterday
Your loyalty to the Sheraton Sand Key Resort and the Sheraton brand is essential to our success and we thank you for your return visit. First and foremost, the safety and security of you our guest is our first priority along with providing the highest...More
This resort is so beautifull... the rooms and the service was outstanding... Jhon was incredible .. the room he gave us was priceless!! with one of the best views in the property....My wife wanted to be impressed.... and Jhon did it!! Thank you soo much!...More
We visited the Sheraton for a week to celebrate our 25th wedding anniversary. We honeymooned here in 1993 and felt it was the ‘right’ place for us to celebrate together. The location of the hotel is amazing with its own massive beach on the Gulf....More