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Candlewood Suites Clearwater

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Candlewood Suites Clearwater
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183 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Tampa, Florida
Reviewed 5 August 2016

I have stayed here a few times for work and I wish I could give five stars just for the staff. They are always friendly and welcoming. They always have a smile on their face and that's worth a lot these days. The rooms have me at odds. Out of the four times I have stayed here, it's been a...

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2Thank RonOnTheGo
Reviewed 24 July 2016 via mobile

It was awesome, I loved it there we will definitely go back. We walked in to a clean, modern looking room. It had a refrigerator, sink, two top stove top. A dishwasher, toaster, pots, pans, utensils. It is great, I recommend it to anyone.

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1Thank Keawna T
Reviewed 7 July 2016 via mobile

We stayed 5 days on day 3 the bathroom celing filled with water from the room above causing the light to start a small electrical fire. When they "fixed" the issue all they did was replace the light bulb. 4AM day 4 the light again started a small eletrical fire again because it wasnt addressed properly the first time and...

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Thank CourtBuckland
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear CourtBuckland, Thank you for taking the time to share your experience about your stay. We rely on guest feedback as this will allow us to improve wherever possible. I am sorry for not meeting your expectations when it comes to customer service delivered. The safety and security of our guests are our main priority and I regret letting you...

Raleigh, North Carolina
Reviewed 6 July 2016

While the desk staff was attentive and I was able to check in without too much hassle - eventually, after a 30 minute wait while they finished cleaning the room (at around 2:30PM) - I found that the hotel is in great need of refurbishment... Simply put; it is old.... The mattresses are broken down and the room furniture is...

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Thank m m
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear m m, Thank you for sharing your thoughts with us. I am glad that you found our hotel staff accommodating. I sincerely apologize for we fell below your standards on the condition of the room and regret that this has negatively impacted your overall experience with us. I have forwarded your comments to the hotel management and rest assured...

Asheville, North Carolina
Reviewed 20 June 2016

Reserved a room at this hotel for a vacation for a week. Upon arrival I noticed how "trashy" the outside looked and what looked like homeless people hanging around out front. I was surprised to find the inside as bad as the outside. The room reeked of cigar smoke, the furniture was in a bad state of repair, the walls...

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Helpful?
Thank roadwarrior0985
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear roadwarrior0985, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to address your concerns so we have...

St. Pete Beach, Florida
Reviewed 13 June 2016

It is important to know that this is more of an extended stay type hotel/motel, than a short stay place. With that being said, it is great value for the money and much nicer than other extended stay hotel/motels in the area. They will clean your room once a week, but provide fresh linens whenever asked (just bring dirty ones...

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1Thank Lovears77
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear akcoopers, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you enjoyed your stay. Reviews like yours motivate us to work harder to...

Reviewed 6 June 2016

Circumstances caused me to cancel my trip to Candlewood Suites, Clearwater. They confiscate 100% of your reservation regardless of reason. NOT a way to win customers. There's a lot to be said for paying more for a company that values their customers. Candlewood will NEVER win my business again. Too bad because I'll be back down there next month.

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1Thank Jon B
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear Jon B, Thank you very much for your recent stay with us. We are deeply sorry for the inconvenience your reservation issue may have caused you. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to...

Reviewed 25 May 2016 via mobile

Candlewood Suites in Clearwater, Florida is a nice lodging establishment. However, if you're choosing this location for views then this is not the place for you. Also, this is considered an extended stay establishment so housecleaning is once a week, but you can request for towels, soap, etc. from the front desk. I took one point off each for the...

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1Thank Marquis W
IHGService, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review

Dear Marquis W, Thank you for your feedback regarding your stay at Candlewood Suites Clearwater, FL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the housekeeping schedule and the views. We will look into these concerns. While we understand that your stay was not...

Milford, Maine
Reviewed 22 May 2016

The hotel staff is very accommodating and friendly. The room was clean and spacious. I was alone on this trip, so more than two adults in this room might be a little crowded unless you have a small child with you. I believe they have adjoining rooms and suites which would give you a lot more room. Some people find...

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Thank V R
Natasha A, Operations Manager at Candlewood Suites Clearwater, responded to this review

Thank you for taking the time to share your experience. We value all of our guests and we are pleased that you had an enjoyable stay. We look forward to accommodating you in the future if your traveling needs should bring you back to Clearwater. Regards, Natasha A

Savannah, GA
Reviewed 21 May 2016 via mobile

The room was great, clean, spacious, comfortable, but the Internet was EXCRUCIATINGLY SLOW!!! I was trying to do website updates but it was not happening. Not ideal for a business stay if you need fast internet access. Great if you're just staying in town for a couple of nights, especially if you are traveling with a pet. Staff was very...

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Thank Mboyd672
Natasha A, Operations Manager at Candlewood Suites Clearwater, responded to this review

We apologize for falling short in the area of our internet connection. Thank you for taking the time to share your experience. We value all of our guests and we appreciate you letting us know where you experienced less than great service. We will gladly take a look into the internet and do all we can to improve in that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At the Candlewood Suites Clearwater hotel, we put the amenities where they really count: in your room. We are an all suite property, the perfect place for your next stay. Studio room has one queen size bed and all have a full kitchen complete with microwave and full size refrigerator. Work efficiently at your desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our on site fitness center or heated outdoor pool. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers, you can earn Priority Club Rewards Points for each qualifying stay We are centrally located and easy access to Interstate 75, Tampa International Airport, and the St. Petersburg Clearwater International Airport Candlewood Suites Clearwater Hotel is only 15 minutes away from the beautiful Gulf of Mexico Beaches!. Busch Gardens and Adventure Island are popular area attractions to visit. We are a pet friendly hotel with a non-refundable pet fee - $15 for 1 first night $10 for each additional night capped at $150 for duration of stay. Two pets less than 80 lbs. Per suite . Pet agreement must be signed at check in. ... more   less 

Additional Information about Candlewood Suites Clearwater

Address: 13231 49th Street North, Clearwater, FL 33762
Region: United States > Florida > Clearwater
Price Range: $107 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Clearwater 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Candlewood Suites Clearwater Hotel Clearwater
Candlewood Clearwater
Clearwater Candlewood Suites
Candlewood Suites Clearwater Florida
Hotel Style:
#22 On the Beach Hotel in Clearwater
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Clearwater staff and other travellers.
6 questions
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Neoga, Illinois
over a year ago
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over a year ago
Minneola, Florida
Minnesota
over a year ago

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Questions? Get answers from Candlewood Suites Clearwater staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From my experience, it's best to have a room above the ground floor.”
 of 5 bubbles RonOnTheGo, 5 Aug 2016 | Read review
“Go elsewhere... Research more and move to Holiday Inn Express; Hampton Inn; or Hilton Garden Inn... Same price - better rooms...”
 of 5 bubbles 731mm731, 6 Jul 2016 | Read review
“choose another hotel”
 of 5 bubbles roadwarrior0985, 20 Jun 2016 | Read review
“Closer to the elevator seem to be higher turn-over/shorter stay rooms.”
 of 5 bubbles Lovears77, 13 Jun 2016 | Read review
“higher floors would have less ac noise”
 of 5 bubbles 553vr, 22 May 2016 | Read review
5 of 5