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We did not make reservations due to an unexpected appointment with the local hospital that turned up. We were looking for something close to the hospitals when we arrived in Coral Gables. The front desk clerk was very friendly, helpful and accommodating. He provided us...More
The front staff were very welcoming and accommodating. I had forgotten to pack shaving cream, and a free container was offered. The hotel is in walking distance of the University of Miami and also a shopping mall and restaurant district.More
1 Thank TLGBoulder
Response from IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - UniversityResponded 7 January 2015
Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts....More
GOOD: The girls at the front desk were really nice and helpfull, particularly Kay and Moira.
REGULAR: The room and bathroom. Also breakfast. For the price you can have better quality.
BAD: The internet. It was free, but frankly, I prefer to pay for internet...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - UniversityResponded 6 January 2015
Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our front desk staff nice and helpful. Whilst I am pleased with the good comments, I truly value...More
I had a great stay at this Holiday Inn. The hotel is very close to a metro station that allowed me to get in downtown really fast, and to the airport as well. It's not necessary to rent a car what can make you save...More
Great clean hotel very close to everything
Moira and Kathy at the front desk are very helpful and professional
The court yard and pool area is very pleasant. Comfortable bed and clean rooms the room had a little patio on the pool.