Warning!!! We paid for a vacation package that included two trips to Ormond Beach or Hiltonhead Resort. Due to various reasons we were unable to book and the trips were set to expire this month. We paid $500 for the package. They called us this month and they told us they would extend our package for two more years for free. After 10 minutes on the phone, he wanted to charge us $251 for the hotel fees. We told him we would pay that when we booked our trip and he said we had to pay it today or lose our "free" extension. Needless to say we let it go. Expensive lesson learned. Do Not trust these people.
Check in advised they didn't have any hot water but it should be repaired the following day. They started they would provide a small reasonable refund for the time we were without hot water. We never did get hot water and never received the refund. The carpet in the hallways were filthy. I will never return to this hotel ever again. The only good experience was the weather couldn't have been better.
As of December 12, 2022, I am on work assignment in area and have not had Hot water since I checked in over a week. All I get are excuses with no idea of when will be fixed. Went as far as executive office contact and still just excuses blaming their Plumbing contractor. If you considering staying here , be sure to ask first if hot water issue has been corrected. Front Desk staff is nice. Shame they have to deal with this situation, forced to give mis-information to hotel guest. At least the complimentary breakfast is decent.
Everyone at this hotel was very kind. They always spoke to us. They remembered our names. This hotel was always clean. Best breakfast we have had at a hotel. We will stay here ever time we go. Other hotels should spend a day at this one and take notes.
My wife and I had a wonderful experience with the stay at wingate. The private beach was beautiful . The Wyndham Resot have everything you can think . My wife and I are planning to go and enjoy our life to the fullest.
If for some reason you’re between this hotel and club Destin, please read on. If this is TLDR, then look no further and stay at the Wingate in Destin. Let me give you a little story. I booked a get away for a week for my fiancé and I originally at Club Destin. I won’t go into details here(you could look for my review there if you want) but their rooms are horrendous and not as advertised. We stayed for one night and I had to have Amex carcierge help handle the situation with them. We stayed one night and left to go find a new hotel. We went to Wingate based on price and having a room available immediately. Shaneka at the front desk was beyond amazing. If you’re looking at this shaneka just know that my fiancé and I truly appreciate all that you’ve done. We were Frustrated and fed up our vacation felt like it was being ruined but she helped us get on track and find a room. She went above and beyond to look everywhere for the lowest rate to ensure that she gave us the best price. When she presented the amount to us it was LESS than club destin. We were thrilled to at least have a place to rest and sleep in the next few days that didn’t look and feel like a motel. Our room was excellent. Everything was clean and felt new. No sticky floor, no broken furniture, and the bathroom looked like it belonged in a resort room. Breakfast included is a huge plus, the pool and hot tub were also great too and very clean. Very good location and easy to get to everywhere walking or driving. Beach is a five minute walk, just cross the road and follow the paths. Housekeeping treated us right and got us anything we needed. At club destin we didn’t want to leave our stuff in the room unattended, but at the Wingate we felt like everything was secure and could be left there. I’ve stayed everywhere, high end, low end, hotels, motels, everywhere. Is it like staying at a full on high end resort? No. but is it advertised correctly and has a staff that treats you like an actual person and not trying to bombard you with timeshare opportunities and are friendly? Yes. Even if the staff was okay, I’d still give this hotel a good rating based on price and their accommodations, but the staff is really the cherry on top and made this experience a memorable and enjoyable one.…
Not the best setup for the beach or a beach view, but close enough to reach any location and activities. Decent but not a show stopping breakfast. No bells and whistles. Friendly and helpful staff....
Stayed a week at hotel (off-season). Destin not crowded as the summer months. A block away from main strip access to all beaches nearby. Pool small but enjoyed being the only family most evenings! Our room was clean and in good condition. Friendly and helpful staff. Did address a bed that had bad springs after our stay. I was assured they had many new beds and would be replaced. The bed was comfortable just very noisy when shifting . Breakfast every morning offered daily variety. Freshly cooked selection, packaged items or fruit all available. Coffee, juice and milk. Staff very accommodating. Definitely would stay again.
This place is very clean!! The staff we encountered were all very friendly and helpful. We really enjoyed the breakfast area and the staff that worked there kept it cleaner than any other we have stayed at. The only reason I did not rate it a 5 is the very uncomfortable beds.
Excellent facility in a gear location, great staff willing to help and motivated to feel customers welcomed, excellent breakfast, with a variety and hot items, room clean, facility up to date, highly recommended.
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