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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
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336 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Reviewed yesterday NEWvia mobile

Extended stay is a he away from home. The staff is the best and they love you like family. You can cook your meals and have BBC OUTSIDE . YOU ARE CLOSE TO SO MANY RESTAURANTS AND SHOPS. You can walk to the beach in 10 min. There is also a trolly that will take you to Las olas. If...

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Helpful?
Thank Michelle W
Reviewed yesterday NEWvia mobile

Hey so I've been at the extended stay America in Fort Lauderdale and I got to say it's breath taken a wonderful staff with a great management who is there to serve my request and needs. I find the management and staff to be very friendly but effective with their job providing service above and beyond with a great and...

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Thank Robert P
Reviewed yesterday NEWvia mobile

I love this place,near to everything. Friendly staff, lovely room. If you want to cook , and save money you need to stay here. The price is right. All is great. Shopping in the area, near the beach. Receive cleaning everyday.

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Thank Dale B
Reviewed yesterday NEWvia mobile

Stayed here for a week for a cruise convention. It's a no frills hotel. My room was fine and the grab and go breakfast was what I wanted. The hotel is dated, but it had everything I needed. The staff was great and I had no issues. If it's no frills you want, then this is the place. As for...

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Helpful?
Thank Pauline P
Bakersfield, California
Reviewed 1 week ago

Have stayed here before and was reasonably. Not so now. Booked thru Trip Advisor and was routed to there partner. Arrived at hotel and they had no immediate info on my reservation. Took some time before it got straightened out. Moral:Never book again thru Trip Advisor. It is a cruiseport hotel yet no ice machine or water glasses in room....

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Helpful?
Thank jerwick
00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for your review of our hotel. We sincerely apologize for the difficulties you encountered during your stay. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen...

New Baltimore, Michigan
Reviewed 1 week ago

Called the corporate line and the direct hotel to let them know we would be checking in late. We arrived at the hotel around 12:30 am. Another family walked in before us and we were told that the hotel was overbooked. The manager was not available and the attendant could only find my name in the reservation and I was...

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Helpful?
Thank mparker820
00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

San Francisco, California
Reviewed 2 weeks ago

The service was surly, the bed lumpy, the bathrooms old and the towels thin. There is a small bar of soap, no shampoo or liquid soap. The place is noisy and since it is near the airport people go in and out at all hours making sleep difficult at best.

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Helpful?
Thank Cindy C
00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Cindy, I was disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I assure you that what you experienced is not acceptable, and we are working to avoid such mistakes going forward. We hope you will consider giving...

Ottawa
Reviewed 3 weeks ago

Stayed one night before cruise. Hotel is simple, quiet, and clean. Price was outrageous, think we paid $300 for the night, I've stayed in 4 star midtown Manhattan hotels for half that lol.... but it's supply and demand! Don't really understand some of the reviews... if you want 5 star quality, don't choose a 2 star hotel and then complain!...

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Thank inmyopinionOttawa
00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for sharing your comments. We are glad that you liked our friendly associates, convenient location which was perfect for your needs and your comfortable room as well. It is also great to read that you were impressed with our complimentary grab-and-go breakfast and we truly appreciate you recognizing Eddie for his services. It was a pleasure having you...

Caledon, Canada
Reviewed 4 weeks ago

We used this hotel the night before our cruise because it was close to the port, had many eating places nearby and relatively reasonable for one night's stay ($155). From the outside it looked okay for a one night stay. Once we got in, it was a different thing. Check-in was smooth, but once we entered our room, it stunk...

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Helpful?
Thank scott9Caledon
00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for staying with us during your pre-cruise visit. We strive to consistently deliver exceptional customer service, so I apologize you had a disappointing experience with us. I have shared your feedback with my team, and steps have already been taken to ensure these mistakes are not repeated in the future. Regarding your comments about your room, we would...

Swansea County, United Kingdom
Reviewed 4 weeks ago

For us the British saying "horses for courses" applies here.We were flying in from the Uk to pick up our cruise and only needed a one night stay.You get what you pay for.Dont believe everything you read as this ticked all the boxes for us.Comments about the small lobby area and the fact there was only one person on reception...

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Helpful?
Thank GJEVS56
00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for being our guest at Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We are glad you enjoyed your overall stay with us and that you were impressed with most aspects of our hotel, especially our convenient location. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely,...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Extended Stay America Fort Lauderdale - Airport-Cruiseport, conveniently located within walking distance to the Convention Center, Port Everglades and the Art Institute. Our hotel is designed especially for longer stays with studios featuring fully-equipped kitchens and plenty of work space… amenities you won't find in a typical hotel room. ... more   less 

Additional Information about Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

Address: 1450 SE 17th St, Fort Lauderdale, FL 33316-1710 (Formerly Extended Stay America Fort Lauderdale - Convention Center - Marina)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $134 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Extended Stayamerica Fort Lauderdale - Convention Center - Marina Hotel
Extended Stay America Fort Lauderdale
Extended Stay Fort Lauderdale
Fort Lauderdale Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port staff and other travellers.
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Vancouver, Canada

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Questions? Get answers from Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
jerwick, 18 Apr 2017 | Read review
“Don't...find a different hotel!”
scott9Caledon, 26 Mar 2017 | Read review
“Reserve a room in advance”
GJEVS56, 23 Mar 2017 | Read review
“dont get in its so bad and the people that live there ohhhhh its not hotel its motel”
kobik2015, 14 Mar 2017 | Read review
“take rooms farther away from elevators for a quieter experience.”
MDTravelMaid, 10 Mar 2017 | Read review
5 of 5