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Fort Lauderdale Airport / Cruise Port Inn

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Fort Lauderdale Airport \/ Cruise Port Inn
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972 Reviews from our TripAdvisor Community

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There are newer reviews for Fort Lauderdale Airport / Cruise Port Inn
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Showing 863: English reviews
Reviewed 3 weeks ago

Our room was always clean and tidy. Staff was helpful and worked with us. At check in we had a bit of an issue but they smoothed it out and made accommodations. Good value for the money and location was perfect for us as it was in the middle of all the places we were going to and from. Within...

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Helpful?
1Thank Shauna L
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for taking the time to complete a Review. We are happy that you found our staff to be helpful and the Front Desk was able to resolve the issue in a prompt manner. Our location continues to be a huge reason why we we have returned guests. We do have a Pool Service who comes out multiple times...

Chicago, Illinois
Reviewed 3 weeks ago

On 2/28/2017 our flight was cancelled and we were scrambling to find somewhere to stay that was near the airport and provided a free shuttle service. Many hotels had terrible reviews and the ones that didn't were booked up. We found this hotel at the last minute, and while some of the reviews weren't great, we took a chance. We...

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Helpful?
2Thank dubs3680
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your Review. We are glad to hear that you chose our property for your hotel lodging. Our Shuttle Service continues to provide stellar service and maintains great efficiency in getting our guests to and from the airport, in a timely manner. Our guest rooms are all going through a beautification process, which includes: new mattresses, curtains, flooring,...

Reviewed 3 weeks ago

I booked a room at this hotel for one night on Feb 21st 2017. The hotel was sold out, mostly cruise ship customers. I was flying the next day to Cuba with my girlfriend and her mother. We checked in late the night clerk seemed clueless about his job. Our room was clean but that was about all. The air...

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Helpful?
2Thank Gastronomic expert
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for taking the time to share your comments. We are sorry to hear that your stay was not to your liking due to some issues that you had with your room. Our General Manager stated that she did make an attempt to call, however your voicemail was full. You later did speak with our General Manager, and she...

Reviewed 3 weeks ago via mobile

We were not expecting much in the way of amenities since the hotel was undergoing construction...just a relatively low price and close to the cruise port. The things we were disappointed in were 1) poor housekeeping - room was not clean as we could see where a previous guest wrote rude things on a fogged mirror and it was not...

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Helpful?
2Thank Jim B
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you Jim for your review. We are sorry to hear that your expectations were low for our property. That is most certainly not our vision. Despite our beautification process being in effect, great customer service is still our aim. Our staff is often complimented on their professionalism and eagerness to assist our guests. We are happy that you found...

Toronto, Canada
Reviewed 4 weeks ago

We stayed at this hotel in January 2017. I am writing this review to comment on how invaluable Denise - who drives the shuttle - was to our time in Florida. Denise was wonderfully accommodating, went out of her way to ensure that we had transportation when we needed it, was there to pick us up when we required it,...

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Helpful?
1Thank Sherri777
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so much for your Flawless Review! We are happy to hear that Denise, Our Driver has exceeded your expectations! Her accommodating service and winning personality is definitely an asset to our hotel. We will share this winning review with Denise, and our General Manager. We certainly want you to return after April of 2017 to enjoy our new...

Traverse City, Michigan
Reviewed 4 weeks ago

We loved this property and its proximity to the cruise port. The hotel is very nice and rooms very modern and exceptionally clean. They have a nice restaurant on property as well--however if you chose there is dining about a 1/2 mile north of this hotel.

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Helpful?
1Thank diamondbabydoll
Hartford City, Indiana
Reviewed 4 weeks ago

We have stayed in this hotel several times in the past few years before and after cruises. It was always so nice. This time it was terrible. The hotel is undergoing a major remodel. The sign out front says"We are open." They shouldn't be! The breakfast area is a guest room that has tables jammed in it with weird sausages,...

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Helpful?
2Thank Diana H
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. We are sorry to hear that your stay was not to your liking. We are happy that you found our Employees friendly and patient. We do hope that you will reconsider, we value our guests and would love for you to enjoy the results of our beautification process. In a couple of months, we will...

Hollis, NH
Reviewed 4 weeks ago via mobile

Great stay. Treated like family. Great complimentary breakfast. Nice view from 7th floor. Clean rooms. Front desk was awesome. Good food nearby. Nice maid service. Would stay again. Good parking. Only drawback was fort Lauderdale traffic.

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Helpful?
1Thank ronld
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thanks for sharing your lodging experience. We are glad to hear that our Front Desk and Housekeeping Department provided you with the service that you deserve. Our hotel is centrally located to many great options from shops to restaurants. Thank you for complimenting us on our clean rooms and great complimentary breakfast. We hope to have you return in the...

Albany, New York
Reviewed 4 weeks ago via mobile

Had extremely low expectations, but was pleasantly surprised. Needed a late-night checkin close to the airport for an early morning flight. It was a good choice. Construction in the parking lot didn't look promising but rooms were clean and maintained. Left too early for breakfast. Wifi was good.

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Helpful?
1Thank Jessica M
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for taking the time to share your review of our property. We are glad to hear that our Wi-Fi was good, rooms were clean, and we were able to accommodate your late night check-in. Our becoming a Four Points by Sheraton is quickly approaching and we definitely want you to select us as your hotel of choice when...

St. John's, Canada
Reviewed 5 weeks ago

Booked this hotel for 3 days post cruise. We we pleasantly surprised. The hotel is being updated by Four Points Sheraton and we had a great room at a great price. The hotel offers laundry facilities for guests which comes in handy before flying home. The best thing,however about this hotel is the staff especially Jessica and Lorenzo on the...

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Helpful?
1Thank Zacharysmimi
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you so much for this beautiful review! We are excited about becoming a Four Points by Sheraton and continuing to provide you with stellar service and pricing. Our Winning Team is comprised of a phenomenal Staff who continues to go above and beyond on a regular basis. We will make sure that Jessica and Lorenzo, as well as our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 

Additional Information about Fort Lauderdale Airport / Cruise Port Inn

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316 (Formerly Comfort Suites Airport & Cruise Port)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $159 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fort Lauderdale Airport / Cruise Port Inn 2.5*
Number of rooms: 112
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Also Known As:
Comfort Suites Airport And Cruise Port
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#28 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Fort Lauderdale Airport / Cruise Port Inn staff and other travellers.
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Questions? Get answers from Fort Lauderdale Airport / Cruise Port Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait a year until renovations are done then think twice.”
 of 5 bubbles asccn, 26 Mar 2017 | Read review
“Ask for a room facing away from the street. Very loud traffic noise, even from the seventh floor.”
 of 5 bubbles Travelling_Bluenoser, 19 Mar 2017 | Read review
“Find another hotel”
 of 5 bubbles Gastronomic expert, 2 Mar 2017 | Read review
“Great place pre or post cruise.”
 of 5 bubbles Zacharysmimi, 20 Feb 2017 | Read review
“I'm not sure where I stayed in 2016”
 of 5 bubbles genavail, 12 Feb 2017 | Read review
5 of 5