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Universal Palms Hotel

1,415 reviews
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Traveller (399)
Room & Suite (230)
Pool & Beach (91)
Overview
  • Excellent31%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible17%
Travellers talk about
“front desk”(282 reviews)
“pool view”(16 reviews)
“enjoyed my stay”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,415)Write a Review
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1,143 results
Traveller rating
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1 - 5 of 1,143 reviews
Reviewed 3 days ago

I booked two rooms through Hotwire and we were assigned rooms that smelled, torn carpet, door handle missed and lamps with no light bulbs. I complained and we were reassigned to new rooms that were completely renovated. I feel Hotwire customers were treated unfairly. No...More

Thank Gail P
Reviewed 3 days ago via mobile

I don’t understand how anyone could rate this more than one star. I would give zero if possible. It’s easily the worst “hotel” I’ve ever stayed in. I had great difficulty sleeping. Reasons: 1) bedding & sheets seemed very sketchy and stained. Worried if I...More

Thank Jamie O
Reviewed 1 week ago

Please don't waste your money. I rented a room through Groupon and even that price was too much.The pool was filthy. We were bothered by some guy who said he lived in one of the rooms. The phone didn't work neither did the wifi. As...More

Thank Valarie A
Reviewed 2 weeks ago

How this hotel received an average of 3.5 stars is beyond me. I booked this hotel online from the Fort Lauderdale airport since my flight had been canceled. Let's just say the pictures are a far cry from what customers actually get! The hotel itself...More

Thank Ocean B
Reviewed 3 weeks ago via mobile

We stayed here on Nov 4 2017 just for one night before a cruise, I will never stay here again. The lobby looks the best,I don't know if they have any better rooms or not but our room was on the back side and there...More

1  Thank Tina G
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Traveller (399)
Room & Suite (230)
Pool & Beach (91)
Dining (24)
Hotel & Grounds (283)
Bathroom (28)
Family and Play Areas (12)
Business Centre & Event Rooms (10)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$89 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
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