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Sheraton Suites Cypress Creek Ft. Lauderdale

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Sheraton Suites Cypress Creek Ft. Lauderdale
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990 Reviews from our TripAdvisor Community

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Showing 896: English reviews
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Miramar, Florida
Reviewed yesterday NEWvia mobile

Each time we visit this hotel the staff is amazing. Tommy is quick to help with a shuttle drive for a group dinner or provide a smile, open a door. He is friendly and makes you feel like you're home. Rooms are clean and housekeeping is quick to respond to requests.

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Helpful?
Thank lisie5997
Knoxville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The best part about this hotel is the people! As Platinum Elite members with SPG we receive many perks. One of those perks is access to the concierge lounge where we met Tommy. We had stayed at this property years ago and had just recently made another stay and on our first day back we saw him again while in...

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3Thank t b
About Hotel's Favourite Review
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear tm, Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Tommy. I have passed along your kind words to him. It is very rewarding when a guest takes the time to recognize our associates. Again, thank you for your feedback...

Heidelberg, Germany
Reviewed yesterday NEW

We enjoye our two night stay here. The rooms are large, and clean and in good repair and the interior courtyard and outdoor pool and hottub are quite nice. Vanities in the bathroom were very low and some ice machines were not working (but others were) but everything was clean, everything but the ice mahcines worked well, the location was...

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Thank Hadley B
Reviewed yesterday NEWvia mobile

Awesome customer service. Tommy and his team have done a great job yet again this year to accomodate and make everyones stay a wonderful one. Love coming here for our convention every year. The atmosphere is aleays wonderful. We will be back.

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1Thank Master T
Reviewed 2 days ago NEWvia mobile

We come to this hotel every year for an event and we always enjoy our stay the staff is friendly and very professional. And for the last few years we have had the pleasure of working with a gentleman by the name of Tommy he is very friendly and so helpful he alone would get 5 stars from us !...

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1Thank Melissa S
Baie Comeau, Canada
Reviewed 1 week ago via mobile

Booked a king suite for 2 nights before our cruise. The lobby is spacious and clean but the room we had was outdated and really needs a bit of love. The bathroom is very small and the door really needs to be repainted. (I forgot to take a picture) I think you have a humidity or mould problem because it...

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Helpful?
Thank Tali196414
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Tali196414, I’m glad to hear you enjoyed the clean room, friendly staff & delicious breakfast. Thank you also for taking the time to recognize Arthur. Please accept my sincere apology for the vending and facility issues you conveyed on your post. We accommodate many guests each evening and we strive to make their stay a satisfying one. The comments...

Kinnelon, New Jersey
Reviewed 1 week ago via mobile

This is not worth $140/night. My family and I stayed here for 1 night too many. Had we not checked in so late, we would have changed hotels. I love staying at hotels and at this hotel, I couldn't check out fast enough. Ceilings had water damage, light switches were filthy, used extension cords for outlets and binder clips to...

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1Thank villamar5
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear villamar5, Please accept my sincere apology for the issues you conveyed on your post. We accommodate many guests each evening and we strive to make their stay a satisfying one. Consequently it is disappointing to learn that you’re unhappy. The comments and suggestions we receive from our guests are taken very seriously. They help us to continually improve the...

Reviewed 1 week ago via mobile

Met up with some friends here and stayed the week of April 8th to 15th. Was a very busy hotel but whenever we requested anything, we were looked after right away. Arthur Toledo, the Concierge, took excellent care of us on our arrival and made sure to ask us how things were and offered his assistance when we ran into...

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Thank FootyJE
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear FootyJE , Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Arthur and the hotel’s staff . I have passed along your kind words to them. I’m also happy to hear you enjoyed our pool area . The principle goal...

New Carrollton, MD
Reviewed 1 week ago

The king suite was spacious and very clean. Front desk staff is very good. Everyone was friendly and helpful. The hotel has a nice pool area and restaurant. The atrium is really pretty. It would be perfect for meetings and was fun to invite family over for dinner. We were there on a family trip. While it is a little...

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Helpful?
Thank Kathleen S
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear Kathleen S, Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize our friendly/helpful staff. I have passed along your kind words to them. I’m also happy to hear you enjoyed our pool, restaurant & atrium area. The principle goal of...

Reviewed 1 week ago via mobile

This hotel was pretty nice on the outside. It appeared clean and the lobby was one to remember. The room was well put together and at first glance you would really like it. However, once you really sit down and look around there were tons of things that were patched up horribly. The grout in the shower had many mold...

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Helpful?
Thank Curly_Neeks
Bill S, General Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review

Dear pretty_neeks, Please accept my sincere apology for the issues you conveyed on your post. Unfortunately sometimes Palmetto bugs, common to South Florida, enter the rooms that have sliding glass doors that have been opened. We have contacted our licensed pest control company to address the issue. We accommodate many guests each evening and we strive to make their stay...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more   less 

Additional Information about Sheraton Suites Cypress Creek Ft. Lauderdale

Address: 555 NW 62nd Street, Fort Lauderdale, FL 33309
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $124 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Cypress Creek Ft. Lauderdale 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
Sheraton Hotel Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Cypress Creek Ft. Lauderdale staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Suites Cypress Creek Ft. Lauderdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there is a room with a view.....but who cares, you are not in the room....you are out exploring!”
, 21 Apr 2017 | Read review
“pool view!!”
vasquezd2016, 4 Apr 2017 | Read review
“Choose a room away from the railroad tracks and train.”
travelgirlwen, 2 Apr 2017 | Read review
“Backside of hotel has the quietest rooms”
Sandrabelle, 2 Apr 2017 | Read review
“8th floor awesome view, very private”
811bct, 16 Mar 2017 | Read review
5 of 5