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Comfort Inn and Suites

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Comfort Inn and Suites
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190 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Fort Walton Beach, Florida
Reviewed 27 March 2016

The lady that handled my reservation and my request to change to another room was super nice! Her name is Adriana and it is obvious she loves her job and represent the company well! Rooms are nice and location is great! The Gym is nicer that i am used to for a hotel.

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Helpful?
Thank mattwilkes84
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

Thank you for your kind words about our team members. It has been our pleasure having you as our guest.

Reviewed 20 March 2016

Great stay: clean, great breakfast and very comfortable room. Amanda Boatner (asst. gm) was more than friendly, helpful and really went the extra mile!!! I recommend this to anyone. Made work even more enjoyable

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Helpful?
Thank Clint N
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

We are thrilled to hear we met your expectations. Thank you for your business.

Biloxi, Mississippi
Reviewed 16 March 2016 via mobile

Little to no Maintenance has been done to this property in past years, this is our last time staying here. Tv kept going out, stand in ankle deep water when showering, pool is filthy with mold around ledge of hot tub, slow internet and don't pay for "upgrade" to King - couch in the room was disgustingly filthy and stained...I...

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Helpful?
Thank MRad11
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

We are sorry to hear we did not meet your expectations. Its always our goal to provide an exceptional experience for all of our guest. We appreciate your comments and will share this with our team.

Reviewed 15 March 2016

1 washer and 1 dryer for four floors and 160 guests is ludicrous! The room that we stayed in was in desperate need of new paint. The beds are comfy though. Having a fridge and microwave is great if you're on an extended stay.Don't expect much from the "gym". It's a treadmill,bike, elliptical, and universal machine. The treadmill blows a...

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Helpful?
Thank MiltonAvalos77
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

We are happy to hear our team went above to meet your expectations. Thank you for letting us know. We plan to share your review, so we tweak a few items in guest rooms but also encourage our team to keep exceeding guest expectations.

Reviewed 8 March 2016 via mobile

Adriana Went out of her way to help me out with awesome attitude and awesome personality. One of the best customer service experiences ive had!!!!! She even googled areas to eat and work out for me. Definitely recommend for everyone and definitely will be coming back to stay here!!

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Helpful?
Thank carlos r
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

Thank you for letting us know about your stay. Our team enjoys exceeding guest expectations. Hurry back, so we can repeat your experience.

Reviewed 4 March 2016 via mobile

Great hotel!! Adriana was phenomenal! She helped us out tremendously!! This was customer service at its best! She deserves a raise or promotion and a raise! We generally stay at a choice hotel when we travel. We wouldn't have it any other way!!

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Helpful?
Thank Jennifer W
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

Thank you so much for your kind review and nice comments about our team members. We will share this, so they see their hard work in providing customer service pays off. We hope to see you back again soon!! Thank you for being a Choice "regular"

Nashville, Tennessee
Reviewed 4 March 2016 via mobile

Adrianna at the front desk is amazing! She is very kind, friendly, and just has an all around awesome personality. She went above and beyond for me, and will take care of you too! Hotel was very nice as well! Super comfy beds and pillows!

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Helpful?
Thank Joshua N
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

We are thrilled to hear we exceeded your expectations. Thank you for allowing us to be part of your visit to Ft Walton!

Andalusia, Alabama
Reviewed 28 February 2016

Adriana at the front desk was very helpful and extremely nice! She made us feel very welcome and always spoke to us when we were coming and going. Great hotel and we will definitely be coming back for spring break and throughout the summer!

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Helpful?
Thank hcdf
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

It has been our pleasure to have you as our recent guest. Thank you for your kind words about our team and your experience.

Baton Rouge, LA
Reviewed 5 February 2016

I love the décor of this hotel. It was very modern design with dark wood and granite. However, the lightings were very dim. I could not work under these kind of lights. If you want a romantic get--away, this is perfect. But you need to read some documents for business, you should bring your light bulbs.

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Helpful?
Thank geffect95
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

Thank you for letting us know about your recent visit. We appreciate your comments about your stay. We do hope, if your travels bring you back to our area you stay with us again!

Pa.
Reviewed 10 January 2016

After my visit, I would like to comment on the helpfulness and pleasant experience I had with two of the employees. Both went out of their way. Tamra at the front desk and Shayla in House Keeping. More employees should treat their customers the way they do.

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Helpful?
Thank BocaChicaPa
Michelle W, Public Relations Manager at Comfort Inn and Suites, responded to this review

Wow, thank you for your kind review. We are happy we met your expectations! Thank you for your business.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn and Suites

Address: 137 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548-6614
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Price Range: $143 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn and Suites 2*
Number of rooms: 75
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Also Known As:
Comfort Hotel Fort Walton Beach
Hotel Style:
#5 Family Hotel in Fort Walton Beach
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn and Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't do it!”
 of 5 bubbles stevesS5288SH, 14 Feb 2017 | Read review
“4th floor bay side has great views”
 of 5 bubbles 231alf, 23 Jan 2017 | Read review
“All the rooms are about the same”
 of 5 bubbles robertdA8325JD, 16 Dec 2016 | Read review
“If the view is important to you, this isn't the hotel for you, otherwise I highly recommend it.”
 of 5 bubbles pootsien, 26 Nov 2016 | Read review
“Air-conditioning runs 24/7 but otherwise very quite.”
 of 5 bubbles sbk-becca, 29 Oct 2016 | Read review
5 of 5