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About
#12 of 57 hotels in Gainesville
Location
Cleanliness
Service
Value
The Hilton Garden Inn Gainesville hotel in Florida, is situated off of I-75 and Archer Road, and is centrally located to shopping, dining and entertainment venues. In addition, Hilton Garden Inn Gainesville hotel is two miles from The University of Florida, home of the Gators, and only five miles to Santa Fe Community College. The hotel is also near Shands Medical Center, North Florida Regional Medical Center and several local companies. The Hilton Garden Inn Gainesville hotel in Florida, offers 104 guest rooms. All guest rooms are equipped with a spacious work area, speakerphone, voicemail and complimentary wireless HSIA. Additional amenities include a mini-refrigerator, microwave, coffee maker, iron and ironing board, and hairdryer. Enjoy your stay whether in Gainesville for business or pleasure. Take advantage of our 24-hour business center, exercise facility or relax at our outdoor swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
74Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
4075 South West 33rd Place, Gainesville, FL 32608
Getting there
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877Reviews2Q+A67Room tips
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Just stayed at this hotel. I had paid in advance for 2 night stay (king size room). My husband ended up coming with me. The desk never stated that they we going to charge me extra for my husband. They had thanked my for paying in advance. Hilton headquarter would only give me an email address for my compliant as hotel would not make the adjustment.
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: They over charge $303 dollars more a night even though I paid in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded 4 weeks ago
HI P7333OAmarym, I am sorry to learn that you were overcharged for your room at my hotel. Should this matter still be unresolved, please contact the hotel directly so we can work through this concern as soon as possible. We apologize for any inconvenience. Kind Regards, Husani Parris
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
As a Hilton Honors member, I had not ever stayed in a Hilton Garden Inn before… But it was the only room available on the Hilton app, while I was traveling today for Memorial Day weekend. Did not expect much, and was pleasantly surprised. The girl who checked me in was very sweet, but unfortunately I cannot spell or pronounce her beautiful name that she told me. she wasn’t your usual check in hotel guest person. Also, I am amazed at how quiet it was... Best sleep ever. On another note, there’s every place imaginable that you could want to shop, or eat, within a stones throw out.
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Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Zachary Sumner, Other at Hilton Garden Inn Gainesville
Responded May 30, 2021
Dear Terry Brannan: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service was to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Zachary Sumner Assistant General Manager Hilton Garden Inn Gainesville zachary.sumner@hilton.com 352-338-1466
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Gainesville Hilton Garden Inn became our evacuation refuge. Everyone was helpful and kind, especially Mr. Jones at check in. Skip the breakfast… $17.95 for scrambles and bacon, no bread is a bit steep… there is a Cracker Barrel very nearby.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded 4 weeks ago
Hi Catherine C, Thank you for your kind review of our hotel. We are happy to have been a safe place for you to find refuge during a very difficult time for many. We hope to be able to accommodate you at our property again in the near future, under much better circumstances. Kind Regards, Husani Parris
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible hotel. I'm a Diamond Hilton member, and this has me rethinking using this company for all of my upcoming trips. I Booked this stay on 9/11/22 while at the airport l, and made an error on the date I needed to arrive on. Currently out of the country, so calling is a bit difficult with the major time zone differences. Tried cancelling on the app, but cancellation policy on the app says I had to cancel before August 18... wtf? I had to cancel BEFORE I even booked? Before you book, it claims you can cancel up until the day you check in. However, the app does NOT allow you to. Just lost 50k points because of their error with cancellation times and unwillingness to work with me. Read your fine print. Management is a joke here. Will be contacting HQ HILTON when I am back in the US.…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Sep. 19, 2022
Hello Sammypeyton, After reviewing your review, it is unclear what exactly you are referring to as it pertains to your inability to cancel your reservation and whether or not you actually spoke to a manager on site regarding this issue. Whenever you are able to, I welcome your call to see how best we can bring resolution to this for you. Kind Regards. Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast put a bad ending on a good stay. When we checked in the reservationist told us what time breakfast was served but failed to tell us it was not complementary. The next morning we came down and got a plate and started to get our food and was asked what room we were in and were then told that the buffet was $12 each plus tax. There were no obvious signs that it was not complementary. That was certainly an unwelcome surprise but the breakfast was also terrible. Less choices than our previous morning’s breakfast at another hotel and barely edible. I’ve had much better complimentary breakfasts at other hotels. It was not worth free let alone $24 plus taxes. If you’re a hotel and you are going to charge extra for the breakfast, don’t hide it and serve decent quality food.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Mar. 29, 2022
Hi 88K, Thank you for your review. I am incredibly sorry if our guest service representative neglected to inform you about our breakfast service not being complimentary. It is not standard for Hilton Garden Inns to provide a free breakfast. Hilton offers other options like the Home2 Suites, Hampton Inn, Homewood Suites, Tru by Hilton, all which have complimentary options for breakfast. We hope you have a better experience at our hotel again in the future. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great place to stay for a quick trip. I had breakfast at the hotel restaurant, which also has dining throughout the day, which was very convenient. It’s easy to get to the hotel, which was located right buy a lot of restaurants and stores.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Jan. 25, 2022
Hi tomkirch, Thank you so much for your 5-star review. We are very happy thank you had a pleasant experience here and found our location convenient. We look forward to welcoming you back to our doors very soon. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hilton Garden Inn in Gainesville is a quality hotel. It is clean and personnel are polite, welcoming and efficient! Sadly, the restaurant and bar were not open due to Covid, but there are many restaurants in the area. Thank you for a lovely stay!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Jan. 13, 2022
HI sueandrews07, Thank you so much for your wonderful review!!! We are in the process of reopening our bar and dinner services and cannot wait to be able to welcome you back for that experience. Thank you for taking the time to share your review with us. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saddiyya, Alice and Jessica are like sunshine. Saddiyya welcomes you with a fantastic smile. Alice cooks up the best breakfast and Jessica does her best to make sure your day gets off to a great start.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Jan. 13, 2022
Hi organizebigtosmall, What a wonderful review! I consider myself very lucky to have these ladies on my team and will be sure to share your gratitude with them. I am very happy to hear that you consider us your home away from home and look forward to many more opportunities to make your travel experience memorable. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel slipped a notice under my door my first night there saying that they needed to access my room for carpet cleaning. Since I have my service animal I told them I needed to move into another hotel because I couldn’t take the dog into my work. They said they didn’t want to make me have to do that and after speaking several times to the front desk after they spoke to the General manager. Finally they said I could move into a room that they do the carpets in first so they could let me move into a new room to clean my rooms carpets. Well…I had a camera in my room and I saw someone had come into my room even though they said they would call me so I could move my service dog and belongings. I had my do not enter sign on my door. They entered unlawfully. This hotel doesn’t care about your rights or if you have a disability. The general manager hides in his office so the front line people have to deal with problems. Wish i could leave no stars. This is a looser hotel. Oh and I’m s diamond member. Is this any way to treat a loyal customer???????????…
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Jan. 7, 2022
Hi Marcattjack: I can appreciate your right to share your experience at our hotel, but I am disappointed to see that you are falsely representing the events surrounding this incident. You may be unaware that you spoke to me at the hotel as I offered myself to discuss this issue after learning of the escalation. At no point was I against directly addressing this concern with you. We have escalated this issue to the Hilton Diamond Desk and are working with them and your company to bring a reasonable solution to this. I am sorry you left with such strong negative feelings about my hotel and staff. I trust and hope that looking back we can all learn something from this experience, and have only positive interactions going forward. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was the end of a long couple days of vacationing with the Mouse. Thought we would get on the road and put a few hours to get home closer. I chose the Hilton Garden Inn based on great experiences that I had around Chicago Hiltons. Well the contactless check in was not. We had to stop by the front desk to provide a card for “incidentals”. We were charged $50 as a hold on our card just in case we charged anything at the hotel. When my wife asked about the charge we were told that every Hilton hotel was required to charge the fee. I have stayed in over a dozen Hiltons this year and have never seen or heard of this charge as I usually take advantage of the contactless check in. Second strike was no gold member perk when we checked in. We weren’t even asked and when I said that we were gold members no water, no snack, not even thank you for being a gold member and finally when I asked about the breakfast the lady said that they had recently raised their prices for the breakfast buffet to $12 and that my $10 credit would not cover the breakfast nor for the people in the extra room that I paid for. I was also told that if I didn’t want the food credit I could get extra Hilton honor points. When I asked if this was a change the check in lady said that this was the policy for all Hiltons. My wife said that this was not true as we had stayed at a Hilton Tru in Orlando( which was nice by the way) which had free breakfast. The lady was confusing at the front desk and I could not understand the policy. In the end I gave up trying to figure it out. Needless to say I’m concerned that my experience and the review immediately proceeding mine indicate a trend at this Hilton Garden Inn. I would be hesitant to stay here when there are so many other good choices nearby. I would probably drive a little farther to stay somewhere that appreciates their loyal customers.…
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Elevator made a funny noise
Breakfast credit doesn’t cover breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Husani Parris, General Manager at Hilton Garden Inn Gainesville
Responded Jan. 10, 2022
Hi docrobinson1991: Thank you for leaving your very candid review on your most recent experience at our hotel. We are in a time of transition at the moment and by the sounds of your review, you were inconvenienced by this. Please accept my apologies on behalf of my team. We are very optimistic about the new procedures we are putting in place, and can reassure you that all the concerns listed above will be addressed with these changes. We hope you give us another opportunity to show you a much more comfortable experience in the near future. Kind Regards, Husani Parris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$113 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn gainesville hotel gainesville, hilton gainesville, gainesville hilton garden inn
LOCATION
United StatesFloridaGainesville
NUMBER OF ROOMS
104
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Frequently Asked Questions about Hilton Garden Inn Gainesville
Which popular attractions are close to Hilton Garden Inn Gainesville?
Nearby attractions include Escapology Escape Rooms Gainesville (0.7 km), Regal Celebration Pointe 10 & RPX (1.0 km), and Regal Butler Town Center 14 (1.0 km).
What are some of the property amenities at Hilton Garden Inn Gainesville?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Gainesville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Gainesville?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Gainesville?
Conveniently located restaurants include Blaze Pizza, 4 Rivers Smokehouse, and Bonefish Grill.
Are there opportunities to exercise at Hilton Garden Inn Gainesville?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Gainesville?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Gainesville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Gainesville?
Many travellers enjoy visiting Thomas Center (7.2 km).
Is Hilton Garden Inn Gainesville accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.