I travel on business and have stayed at a lot of Hilton Garden Inns. My primary expectation when I visit a particular brand property is consistency. The service here by kitchen staff and desk staff was not consistent with other HGI properties. It was substandard by most measur…
We've never stayed in Gainesville, FL. Our time at the Hilton Garden Inn was pleasant. Staff were ALL attentive and courteous. The lobby decor was nice. Of course we sat in the sun around the beautiful pool area.
This property needs a renovation. The decor is old and worn.The gym is woefully small and not very usable. My room had candy wrappers tossed over the back of the bed table and the couch.I did not use the breakfast buffet or dining.
Great room at a reasonable price,very clean,quiet and friendly staff.we were not used to the way they serve meals which are not included in the price of the room. We did try some soup for a late dinner and were surprised that it was very good.
It is very comforting to have a repeat experience at a hotel you are familiar with. I am always pleased with the staff and accommodations. I like that this chain allows a Bible to remain placed in the room.