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Best Western Gateway Grand

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Traveller (91)
Room & Suite (167)
Pool & Beach (66)
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Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“omelet”(53 reviews)
“best westerns”(17 reviews)
“hot tub”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Gateway Grand
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Gateway Grand
Special Offer: BOOK DIRECT & SAVE
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Reviews (962)
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945 results
Traveller rating
550
244
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550
244
92
33
26
Show reviews that mention
All reviewsomeletbest westernshot tubfree breakfastwafflesstaying at this hotelking roomgreat place to stayvery nice hotelnice pooleasy accessfront desk staffgainesville areafitness centerwould definitely stay here againnice stayconvenient location
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1 - 5 of 945 reviews
Reviewed 2 days ago

I attended an event for the city of Gainesville earlier today and Kathy and zack were awesome they accommodated us and everything that we asked for they are the definition of true team players I would recommend best western to all my friends thank you...More

Thank aubreesmommy5678
Response from Natalie E, Front Office Manager at Best Western Gateway GrandResponded yesterday

It is always such a pleasure to hear that our staff members were able to make our guest events and stays such positive ones! Thank you so much for your kind review, and we hope to see you back for future events!

Hotel's Favourite
Reviewed October 2, 2017

My family, including our cat Dexter, evacuated Naples, FL, due to Hurricane Irma. We were heading to Atlanta. My wife booked a room at the Best Western Grand in Gainesville as our first stop. Normally Atlanta is only a 9 hour trip. Wisely she anticipated...More

2  Thank artg1944
Response from Natalie E, Front Office Manager at Best Western Gateway GrandResponded October 24, 2017

I speak for the entire staff here at the Best Western Gateway Grand when I say that it is always a true honor for us all to hear that we have made such a positive impact on a guest's stay. We are all so glad...More

Reviewed 1 week ago via mobile

Alicia did a great job with the room was always very clean never had to ask for towels or soap she deserves a raise it was by far the best experience I have ever had at a hotel will definitely be backMore

Thank robhark92
Response from Natalie E, Front Office Manager at Best Western Gateway GrandResponded 1 week ago

It is always so satisfying to hear that members of our staff were able to accommodate our guests to the extent that their entire stay was so positively impacted! Thank you so much for your kind and wonderful review, and we hope to see you...More

Reviewed 1 week ago via mobile

Hannah Lombardo and Kathy Lezcano took such good care of myself and my wife for a banquet dinner...kudos to both of them. Would definitely recommend this place for any type of events. The food was excellent but just cant say enough about the service.

Thank tiremanoo
Response from Natalie E, Front Office Manager at Best Western Gateway GrandResponded 1 week ago

We are overjoyed to hear that our employees as well as well as our chefs were able to provide you with such a positive and wonderful experience! Thank you for your kind words, and we hope to see you again soon!

Reviewed 2 weeks ago

I was at an event for Gaston company and Kathy banquet supervisor was awesome she was very attentive to our needs and stayed with a smile on her face she was very professional and pleasant to be aroundMore

Thank tybrown90
Response from Natalie E, Front Office Manager at Best Western Gateway GrandResponded 1 week ago

We are always so thrilled to hear that our guests enjoyed themselves at events hosted within our property! And to top it off, we are even more ecstatic to hear that Kathy and our wonderful banquet staff was able to make the event that much...More

View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$91 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#3 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#3 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (91)
Room & Suite (167)
Pool & Beach (66)
Dining (34)
Amenities (22)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Imogen G
May 10, 2018|
AnswerShow all 3 answers
Response from Natalie E | Property representative |
The pool hours are from 7am-10pm.
0
Votes
Mumofmonsters
December 10, 2017|
AnswerShow all 5 answers
Response from Tom T | Reviewed this property |
No, unfortunately there isn’t tubs in the rooms.
0
Votes
Sarahndipitous
September 6, 2017|
AnswerShow all 3 answers
Response from ButterGirl61 | Reviewed this property |
The hotel accepts cats and other animals other than dogs at their discretion. I would call them. It sounds like a case by case decision.
0
Votes
Room Tips
"We were on first floor facing the pool. There was not any activity there due to the cool weather. The A/C..."
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"its a quiet place in all"
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"Not sure this will work, but I'd request a recently remodeled room (if there are any) if you decide to..."
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"Pool area is nice if you want to overlook it."
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