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Ramada Hialeah/Miami Airport

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Ramada Hialeah\/Miami Airport
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1,628 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Hialeah/Miami Airport
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Showing 1,102: English reviews
McLeansville, North Carolina
Reviewed 7 December 2015

When we arrived our rooms didn't have any rags. I called down several times the first day withheld for towels interact with no luck the second day we got rags and towels but nothing else for the remainder of the trip.t The carpet was very nasty.

Review collected in partnership with Ramada
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Helpful?
Thank Rose W
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear Rose W, Please accept my apologies for your shortfall you had encountered during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. The hotel’s management has reviewed your comments and appropriate action has been taken to ensure a situation of this nature will not...

Norfolk, Virginia
Reviewed 6 December 2015

They had no towels. The AC didn't work. The property is in significant need of updating. The seven miles to the airport conference center took half hour 45 minutes all times a day. To have a significant level of traffic in that area.

Review collected in partnership with Ramada
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Helpful?
Thank 105janettew
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear 105janettew, Please allow me to apologize for the problems you encountered during your stay. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Your comments have been passed on to each department managers. Thank you for your valuable feedback.

Dielheim, Germany
Reviewed 5 December 2015

The hotel room was dirty, there were not towels, when I called nobody showed up for a long long time and then I was told in Spanish (English was not an option) that the manager was in London - so nobody to take accountability for all this

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Helpful?
Thank ruediger205
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear ruediger205, Please allow me to apologize for the inconvenience you had experienced during your say. We pride ourselves to establish our guest is well accommodated and tend to always go an extra mile to make your stay more welcomed! I will look into this matter carefully to ensure it will not happen in the future. Thank you for your...

Bridgetown, Barbados
Reviewed 5 December 2015

Ramada Hialeah is well situated to the shopping spots. The hotel is frequented by West Indians and the staff are cordial enough but too many of them are not conversant in English! Which is the case pretty much with whomever you interact. Unbelievable! Ramada used to have free shuttle service within a one mile radius of the hotel, which doesn't...

Review collected in partnership with Ramada
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Helpful?
Thank Alison B
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear Alison B, Please allow me to apologize for any problems you encountered with our staff in regards communication. We dedicate ourselves in having a bilingual staff in the premises in order to reach out to guest from all over the world. I will look into this matter more carefully and ensure that our guests feel like home when they...

Barbados
Reviewed 5 December 2015

Review collected in partnership with Ramada
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1Thank Z8077EKlauram
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

New York City, New York
Reviewed 4 December 2015

During the month of October in stayed at the Hotel which has a very unique team. Unfortunately I lost my travel documents and Mario was very helpful. I just want to thank thestaff and Mario especially for your kind support.

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Helpful?
1Thank dianeHL71
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear DianeHL71, Thank you for taking your time to leave a feedback regarding your stay. I am so pleased to hear that our staff made a positive effect during your stay. I would also like to thank you for recognizing Mario as he is one of our greatest asset in our team. We hope to see you again on your...

Brasilia, DF
Reviewed 4 December 2015

There were two hotels we stayed in , in Orlando there is no comment great room and good location, but ... in Miami !! I was at the Ramada of 1950 W 49th St, Hialeah, great location, but the room had mold stains ( mildew ) on the ceiling and wall, the room smelled bad because of the excess moisture...

Review collected in partnership with Ramada
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Helpful?
Thank 320elvang
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear, 320elvang, Thank you for your time to leave your valuable feedback. I appreciate you taking the time to advise us of the issues in your room which is the first step towards improvement of our services. Your comments have been passed on to each department managers.

Reviewed 3 December 2015 via mobile

Terrible customer service. Traffic to airport is terrible. Needs remodeled and upkept. No towels! Not even a wash cloth. They offered me a blanket to take a shower with! I asked several times over several hours. I am in disbelief that this is actually happening! The front desk laughed because all she can do is offer a blanket. I am...

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Helpful?
Thank Janette W
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear Janette W, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Your comments have been passed on to each department managers. Thank you for your valuable feedback.

Reviewed 3 December 2015 via mobile

The Hotel staff at Front Desk are overwhelmed with the volume of the guests. Bit too much drama and showoff as if something is been planning. Too many managers and Supervisors just coming and chatting with front desk staff. They are not organised at all. Arrived early at 9 am, sent email that I am willing to pay extra for...

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Helpful?
Thank Milind S
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear Milind S, Please allow me to apologize regarding you stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. The hotel’s management has reviewed your comments and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future.Once...

Bellflower, California
Reviewed 28 November 2015

The hotel is very old and needs serious renovations. Based on the reviews I read AFTER I purchased a non refundable rate, I requested a roach free room with towels when I checked in. I Believe I was put in a "renovated" room, because it appeared to be more modern, even though they had popcorn ceilings and pipes along the...

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Helpful?
Thank Terry A
Ailed S, Guest Relations Manager at Ramada Hialeah/Miami Airport, responded to this review

Dear Terry A, Please allow me to apologize for the inconvenience you experienced during your stay. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Your comments have been passed on to each department managers. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of South Florida's Shopper's Paradise, the Ramada Miami Airport North is within walking distance of many retail stores and restaurants.We are approximately 10 miles from the Miami International airport, away from the typical congestion and noise of an airport hotel. Free airport pickup and delivery is available from 6 am to 9 pm daily.Few Miami airport hotels offer a better location than the Ramada Airport North. ... more   less 

Additional Information about Ramada Hialeah/Miami Airport

Address: 1950 W 49th St, Hialeah, FL 33012-2983
Region: United States > Florida > Hialeah
Price Range: $100 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Hialeah/Miami Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Ramada Inn Miami Airport North Hotel Hialeah
Ramada Inn Hialeah
Ramada Miami Airport North
Ramada Hialeah/Miami Airport Florida
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Hialeah/Miami Airport staff and other travellers.
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Questions? Get answers from Ramada Hialeah/Miami Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel period. They are prejudice against same sex couples.”
 of 5 bubbles 488kaylac, 1 Jan 2017 | Read review
“I requested a room in the main building.”
 of 5 bubbles Diane_Anita, 13 Dec 2016 | Read review
“Ask for a room near the lobby as you should get internet.”
 of 5 bubbles 526orvillep, 16 Nov 2016 | Read review
“use the non smoking”
 of 5 bubbles edwardjaheddyh, 22 Oct 2016 | Read review
“They haven't rebursed my money. Still waiting to hear back from them. Terrable.”
 of 5 bubbles , 13 Oct 2016 | Read review
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